I have a very annoying problem with my laptop (asus G751-JT) where if I click sleep on start menu,press the on button(not hold just press so it goes to sleep),or even close the lid,it will automatically shut down.
View 1 RepliesI recently upgraded to win10 (yay), which caused a slight issue for my laptop. When I let it enter sleep mode, it would automatically wake up once every few hours or so for "important activities" or something along those lines. I did a google search and managed to find a solution via command prompt.
All was good until I recently noticed that my laptop has stopped going into hibernation/sleep properly. As far as I can work out, when the laptop is set to sleep (through power button settings, windows menu or hotkeys), it goes into sleep mode but then switched off the power supply.
When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings
What I've done in the command prompt:sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth.I also tried the chkdsk command but there were no problems found
When I started noticing the problem:After I downloaded VMware's player and created a virtual computer with Ubunt
About 3 months ago, I upgraded my ASUS GL551JM Laptop to Windows 10 from Windows 8.1. Now, whenever I close my laptop lid, or put my laptop to sleep using the "Zz" key on my keyboard, it restarts when I try to wake it up. All my unsaved work would be gone. I don't even get a restart prompt.
When I used to run Windows 8.1, I could just normally close the laptop lid, and open it without fearing that my laptop would restart.
After I upgraded from Windows 8.1 to Windows 10, my sleep feature quit working properly. There was a point in time a couple months back it did work, but since I hardly use it I didn't notice a problem. Recently I decided I'd start using it, and that's when I noticed the problem. When I go to sleep mode, it goes to sleep, but than when I bring it out of sleep mode it just restarts. I don't get any kind of error message at all, and as far as I can tell my power settings are set right. One suggestion I found suggested to revert my driver for Intel Management Engine Interface from version 10 or 11 to 9.5. I just reformat my hard drive and start over. I'm trying to avoid that at all costs. I see suggestions on the settings in BIOS. Which settings in particular should I look to change?
View 9 RepliesThis issue's surfaced for me since this morning. Whenever I put Windows to sleep, either manually or closing my lid, it shuts down the instant I start it back up.
View 4 RepliesMy computer (an Asus Republic of Gamers) shuts down when in sleep mode. More precisely, I put it in sleep mode (in 1-2 seconds), but when I open the lid or press a key on the keyboard to wake it up, it starts from scratch, as if I had shut it down.
I tried deactivating Intel Management Engine Interface in the Device Manager as I saw it could be a reason for my problem, but it doesn't solve it. I reinstalled Windows from scratch (from a USB key) and the problem is still there.
I only have the computer for less than a month and I think it worked fine at the beginning.
I upgraded from 8.1 to 10 and had no problems for a while until I began using sleep mode. About every night or two when in sleep mode, my system shuts down. I'm not here when it does so I don't see a blue screen and appear to have no other problems. I used WhoCrashed and get this info every single time I check it.
crash dump file: C:WINDOWSMinidump100815-12343-01.dmp
uptime: 14:28:45
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFE001FD59D710, 0xFFFFD001F6446990, 0xFFFFE002062B69E0)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.his appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
I can build computers but I suck at figuring out problems like this. All the drivers are up to date and since this started, Nvidia has had 3 driver updates that I've tried that make no difference.
I put my pc on sleep mode about everyday, but when I try to wake it up, it completely shuts off. I usually have sleep mode on overnight. I've check and messed with some of the Power Option, but they all seem normal.
View 4 RepliesWhen I press the sleep button in Win 10 computer shuts down
View 1 RepliesThis problem happened for me last week but after a system restore it was seemingly fixed. After having to restart my computer again however, it's come back: every time I put Windows in sleep mode and turn it back on, it instantly shuts off. Not even a blue screen, it just turns off before the screen has a chance to even turn on.
View 1 RepliesWhenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
I have a lenovo e425 laptop that recently received the windows 10 upgrade from microsoft. I am currently running windows 8.1 Pro and when i started the upgrade to windows 10, every time it reaches the 30% part where it finishes the copying files part, and it restarts, my computer shuts down completely like *poof*...
When I put my computer back on, and it says attempting to recover installation, it shuts down AGAIN like *poof* Then when I restart it again, it just goes back to "restoring previous windows" and it restarts then my computer shuts off again like *poof* Then when i put it back on, it comes on normally, and says failed to install windows 10.
I have an Asus Vivobook. In windows 8 I used sleep mode all the time. after the upgrade to windows 10 whenever the computer enters sleep mode either by closing the lid, automated or manual, when I wake it it restarts. I entered the BIOS and the AHPC mode was enabled, and was the only option. I looked through the computer power options, but I can't find anything.
View 1 Repliesi can't use my mousepad on my asus laptop after upgrade win8 to win10.
Eventhough i can use the touchscreen but i also need the mousepad to work.
I installed windows 10 on my asus laptop. I wrote down my password and misplaced it. Now what do I do?
View 1 RepliesExactly as it says on the title. When I power it on, the GPU fans go full blast, it stays that way for a little while and shuts down automatically. There's no splash screens or anything either so I can't go into safe mode. Sometimes it shuts down almost immediately and then starts up again by itself. Sometimes it seems to start fine, the fans spin at their usual speed, but nothing appears on the monitor and eventually it just shuts down again, it's not properly booting up though because my drawing tablet's lights don't go on when I plug it in.
All this after the latest update. I restarted the thing so it would install the updates, but it got stuck on "Restarting" screen with the dot things spinning. I left it for several hours until I forced the shutdown and it has done this stuff since. I do recall the task manager not starting up from the security screen though.
What I've attempted so far:
Taken the battery and power cable off and held the power button for atleast 2 minutes.
Taken the second graphics card off. And reset the battery again.
Left it overnight like that to see if it would actually do anything (As if).
Started it up without the battery.
Tried to get into safe mode, nope.
I was using Windows 10 from Last 2 months . Yesterday I did a clean install of windows 10 .everything went well. But now when I try to shut down or restart , windows shuts down. display goes off but laptop power doesn't. Fan and all power indicators stay on.
{I have tried setting the BIOS to default settings. No solution.)
I am using Lenovo Z570(corei5, NVidia 520m)
I have windows 8.1 installed on my laptop and when I try to upgrade to windows 10, it overheats, shuts down and when I restart it, goes back to windows 8.1.
My fans are clean and everything works just fine with the laptop, I don't understand why is this happening. I also have a friend with a similar laptop model who is having the same overheating problem when upgrading to windows 10 (in his case, from windows 7).
i recently bought a new laptop with windows 10 preloaded with it. i have two internet connections but it only picks up one. it doesn't even show the other one.
View 2 RepliesI recently updated my Asus N55SF laptop to Windows 10. Everything is working, but the internal speakers in the laptop are not working. However, headphones and HDMI audio is working. I've tried the newest drivers from Microsoft and from the Realtek website. What I can do here?
View 2 RepliesASUS N61JQ, Win 7.
I just did a fresh install of win 7 home Premium, and installed the windows updates that came up automatically. I'd like to keep this system free of bloat and I do NOT have the driver update/laptop install disc.
I have formatted the SSD twice now because (I think) I installed drivers in an improper order; I keep having different issues with unrecognized hardware or sound not working etc. This time around I have gone only with Win 7 updates and now I would like to install only what is necessary to get this back to gaming.
So what is the order I should go on? Here is the list of drivers available from ASUS: [URL] .....
So is it chipset 1st... then restart... then GFX drivers+restart then... etc. Just getting this machine to work properly again
I have an asus laptop. When I go into settings touchpad is disabled so i enable it, however every time I start my computer I have to enable it again .i have reverted back to 8.1.
View 1 RepliesSince I upgraded from Win8.1 to 10 I had a few BSOD problems, first one was power related but If I keep my laptop plugged to ac it doesn't occures so I tryied to make a clean win10 installation and now it is even worse! Each time I try to run Photoshop CC it gives me back BSOD Kernel Security Check Failure.
MAISDESIGN-27_12_2015_141021,46.zip
I am using build 10130 NL, today I got update to build 10240. After the update I have the problem "Missing operating system" . I am using a ASUS X77J series laptop with SSD drive.
View 9 RepliesI got a Asus ux501vw laptop a couple of months ago and have been having an issue with the screen not be able to turn back on after it turns off.
I'm running Windows 10 x64. The issues happens in any resolution (it's a 4k screen but usually I run 1080p for better software compatability).
This happens when it goes into power saving mode or I use fn7. I can't get the screen back on unless I close the laptop lid and sign back in again. When it happens I can sometimes change the brightness and I can hear notification noises which suggest the laptop is running fine without the screen being on.
Steps I have tried with no result:
- rolling back gpu driver to version thathat came with laptop
- updating bios and chipset (recommended by asus)
- resetting the power management settings
Some weird findings:
- in safety mode there is no issue (though when the screen shuts off I can see the backlight is on full which is different to normal boot)
- If there is a second monitor plugged in the issue goes away (in either extend or duplicate)
- if there is no second monitor plugged in and I hit f7 the screen won't turn back on. As soon as I plug in the second monitor the screen comes back on.
What could be causing this? Is there some monitoring program I should use to find out what is happening when the screen is supposed to be back on but it's not?