If I press the shut down button my laptop goes to the "Shutting down" screen then the display turns black, but it doesn't shut down. My connected mouse's lights turn off but I still hear the CPU working, the fans spinning and the laptop light that shows that it's turned on is still on. This problem started happening since 2 days ago.
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I'm running a custom built PC with win10 and an ASUS P9X79 WS motherboard.
I did a free upgrade from windows 7 ulti to win10 pro, everything was smooth for a month on win10, and the whole year prior with windows 7, it was built within a year ago.
So these updates appeared in the win10 update section:
Intel - Other hardware - Intel® Xeon®Â E7 v2/Xeon® E5 v2/Core i7 Power Control Unit 2 - 0EC2
Intel - Other hardware - Intel® Xeon®Â E7 v2/Xeon® E5 v2/Core i7 Power Control Unit 3 - 0EC3
Intel - Other hardware - Intel® Xeon®Â E7 v2/Xeon® E5 v2/Core i7 Integrated Memory Controller 0 Target Address/Thermal Registers - 0EA8
As well as many more.
I clicked to install the updates, then nothing happened, i let it sit over night, woke up still nothing. Restarted my PC and boom.
Asus bios screen says CPU overheat/CPU fan not working. I ignored them so it would boot and here I am. I included a JPEG of speedfan's stats on my PC, showing no fans operating, as well as high temps on core 0 and such.
I then worried maybe it's unsupported and I made a rookie move doing that update. Sure enough I went online and the ASUS website indicates no support for win10 64 bit drivers for my motherboard.
Now I'm wondering how to undo such a thing, I really don't want to use windows restore, as it says it will erase ALL my apps no matter what. Which is strange to me as windows 7 was able to revert back without getting rid of a single app. I'm also wondering if there's another restore function I'm unaware of that doesn't require deleting everything I've installed app-wise.
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I have a freshly upgraded laptop (8.1 > 10) which worked fine until now. When I try to shut down the PC, it just hangs at the blue shutting down screen and the circle keeps on spinning.
I have to hard power off the laptop by holding down the off button, but that isn't going to do the laptop any good.
What can I do to fix this? Is there anywhere that will tell me what happens when shutting down?
I click the windows10 icon and option comes; shut down. I press that one and I see stars going round the circle but computer doesn't shut down.
Overnight it remained same. Next morning, I had to shut down manually.
I have a laptop ASUS Zenbook UX303LN. I made a clean install to Windows 10 and now it doesn't shut down properly.
When I shut it down, the screen goes black, but the power light remains on and I have to shut it down manually. Also, I sometimes cannot restart it when it goes to sleep and I also have to shut it down manually. This doesn't happen everytime, but most of the time. I previously had Windows 8.1 and did not have this problem. Actually, I'm considering changing back.
The OS and drivers are all up to date.
I have research this issue and the most common fixes are: Uncheck the "Turn on fast startup (recommended)"Use a shortcut for "shutdown /s /t 5"
I've tried both and the problem remains.
These are the videos / articles I've found on the subject:
How to fix windows 10 shut down problem (Youtube video)
How to create a Windows 10 shutdown.exe (shut down fix) (Youtube video)
How to fix Windows 10 sleep problem (dead sleep) (Youtube video)
Fix: Laptop Won't Shutdown in Windows 10
Windows 10 doesn't shut down properly
Can't close my system since windows 10 (only forced ) And also its not possible to do a restart
View 1 RepliesI have 2 hard drives In windows 7 i made sure my second drive turned off after 5 minutes because it makes a lot of noise
energy savings options / advanced options / turn off hard disk after 5 minutes
why doesnt this work in windows 10 ? it keeps on going and its like windows 10 is using the second hard drive? is windows 10 spying on me ? There is no operating system installed on my second drive its just for backup.
I have a Mobile HP Workstation model: EliteBook 8540w with 8G RAM.
View 1 RepliesI recently had an update on my windows 10, on 3/14/16, and after that my laptop would not shut down, it will either stay on the shut down screen, or the screen turn off, but the laptop will be on, as well as the fan. I have tried different things to fix this but it won't work.
View 7 RepliesI have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.I haven't had any start up problems, but I'd like to be able to shut down properly.
View 4 RepliesI have a HP Pavilion 15 laptop that I bought in January this year. I had no problems with this laptop at all until I updated to Windows 10 and still don't for the most part.
When I attempt to shut down, hibernate or sleep my machine it goes to a black screen with the power still on, meaning I hold the power button down myself to switch it off (which is not good for it) or wait until it runs out of battery (also not ideal).
Since I've upgraded to windows 10 a couple weeks ago, I've come to notice in the last couple days that when I press shut down from the start menu, typing shutdown -s -t 0, etc. it does not completely shut down the computer. It starts to go through the process, it says it's shutting down, monitors turn off, but the power light stays on and it just restarts. I have only gotten it to shut down correctly about 85% of the time through the login screen and pressing and holding the power button (which I know I should refrain from). I am completely up to date on windows. I have not made any hardware changes since my upgrade to 10.
This issue has also now come up on my Lenovo G50 laptop. Same shtick, says it's shutting down but ends up restarting, never shutting down completely. I also have since reverted to Windows 7 on my desktop and have no issues. I have unchecked the hybrid shutdown box on my laptop.
I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.
When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.
This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.
Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.
When I go to Start -> Power -> Shut down, it displays the "Shutting down..." window, then the screen goes black, but the laptop won't shut down completely. That is, the WiFi, Bluetooth and Power (light bulb) indicators are still on (and the battery indicator too if plugged), and I have to force (power button long press) the laptop to shut down. I can also shutdown the WiFi and Bluetooth devices using the keyboard at this stage (with FN button). And if I keep the laptop this way long enough (unplugged), my battery will be completely drained.
I recently disabled Hibernation (cmd admin -> powercfg/h off) so I suspected it to be the culprit. So I enabled hibernation again (cmd admin -> powercfg/h off) and my laptop was shutting down as it should. I then disabled hibernation again and the problem came back. I also figured it might be something to do with my power plan so I reset it (Power options -> Change plan settings -> Restore default settings for this plan),
After installing Windows 10? It works great, but will not turn off. I close it and it is still running and I can't get it to start back up until I remove the battery and plug it in.
View 1 RepliesThis happening right after i instal 10 on my laptop. Its about 5-10 mins after my laptop sleep then its shut down automatically.. And i believe there is nothing problem with power & sleep settings.
View 1 RepliesI have a strange problem in my laptop. Yesterday I charged my laptop to 100% in the night and when I woke up in the morning the laptop was showing red light indicating the low battery. I wonder how the battery drained so quickly overnight while the laptop is shut down?! And this is not the first time its happening, I am facing this problem after I upgraded to Windows 10.
View 24 RepliesMy computer randomly freezes and the fans pick up speed. I cant do anything but hit the power button or restart. its really irritating because I am a gamer and it interferes a lot ...
View 1 RepliesI just updated my pc to windows 10.when i am playing game like CS:GO and GTAV from steam, every time i quitting the game or minimizing it. my whole PC crashing, the screen goes black and the fans starting to make weird sounds. and then after 10 secs its restarting and coming back to the normal windows (no safe mod etc).my specs are i7 4790 8GB ram gtx 780.
View 1 RepliesI have a Dell Inspiron N5110 from 2011. Windows 10 is installed and working, Using it right now but with an external monitor. Found several posts about booting into a black screen but they seem to only be the case when there is a cursor floating round as well.
My problem is that when I boot up the laptop I get the windows 10 loading screen. Then it goes black and stays black. The screen is definitely on but not showing anything. And I've left it for an hour and nothing happens. But when I plug in a second monitor it works on there and seems to detect this second monitor as the only one. Once this monitor is attached, the laptop screen turns itself off and cannot be turned back on, not even to the state it was in before of just being black.
Checked and all drivers are up to date. If I change the settings, by hitting windows key and p, to extend the screen then i can drag the mouse from the second monitor into apparently nothing so I really can't tell if the computer knows about its own screen or not. Also sound is working through the laptop.
My laptop with Windows 10 has stopped to play any videos (no matter if with media player or in different internet browsers).
View 1 RepliesI recently bought a MSI laptop, and decided to update the BIOS.
However after the update my laptop just doesn't boot anything, no USB, no hard drive, nothing.
I already enabled/disabled secure boot, used UEFI etc. and tried to flash the BIOS again, but nothing worked.
All my software is getting treated as 32bit instead of 64bit. For an example I downloaded this.
Best Free Windows 64-bit Software | Gizmo's Freeware
And it does it with everything I install. It does it all the time no matter what the software is.
After the upgrade from 8.1 on my laptop the mouse slider doesn't work.
View 1 RepliesThe camera on my Toshiba S50-B laptop worked fine when on the original Windows 8.1 but doesn't work now that I have upgraded to Windows 10. It says "Something went wrong - make sure your camera is connected and not being used by another application". I have tried everything I know of and find no reason. Is there another driver required or ...? I cannot even find the camera.
View 2 RepliesComputer Model/ Specs:
Toshiba Satellite L50D - B
Serial No. ZE257837C
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics 1.80 GHz
RAM: 8.00 GB (6.96 GB usable)
System Type: 64-bit Operating System(Windows 10), x64 based Processor
My laptop goes to sleep and never wakes up without having to force a restart. I have changed the settings so it will never sleep or turn off the display, but, it goes to sleep anyway
So, I don't know how to fix it, and I need to know how. I turn my back for 5 minutes, and all my unsaved work is lost cause I have to force a shutdown. The computer goes to sleep, I press the on button, the computer starts doing its usual hum, the number lock light turns on, and nothing else happens.
