Laptop Never Shuts Down Or Restarts After Upgrade
Aug 3, 2015
Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
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Aug 2, 2015
I have a lenovo e425 laptop that recently received the windows 10 upgrade from microsoft. I am currently running windows 8.1 Pro and when i started the upgrade to windows 10, every time it reaches the 30% part where it finishes the copying files part, and it restarts, my computer shuts down completely like *poof*...
When I put my computer back on, and it says attempting to recover installation, it shuts down AGAIN like *poof* Then when I restart it again, it just goes back to "restoring previous windows" and it restarts then my computer shuts off again like *poof* Then when i put it back on, it comes on normally, and says failed to install windows 10.
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Feb 15, 2016
I just built a new system with an Intel Core i7 6700k, GIGABYTE Z170X Gaming 7 motherboard and a GIGABYTE R9 390 GPU. I also have a Samsung 950 PRO M.2 SSD (boot drive) Samsung 850 PRO 2.5" SSD and Windows 10 Pro.
I first got all the parts and built the system and everything worked fine. I installed Windows and began running burn in tests on the GPU. The computer was great. Then I received my Corsair accessories like my light bar upgrade kit for the Dominator Platinum DDR4, blue individually sleeved DC cable kit for the AX860i and a front I/O panel for the Obsidian Series 350D(it was for a USB 3.0 exchange on my 650D case).
So after I changed out front USB 3.0 port cables, swapped out all the cables running into the PSU, and changing the light bars on the DIMMs, I put it all together and I got nothing on the motherboard. The system wouldn't even start up. In fact, none of the LED lights on the motherboard worked. So after playing with some cables, I got the lights to work, but then the system would shut off and restart automatically. So I changed out the motherboard and GPU. I then put the system back together and it still wanted to reboot automatically. I then waited 2 weeks to exchange the RAM, but it still does the same thing. Finally, I just swapped out the Corsair H105 AIO cooler and still the same thing. All the lights come on, all fans start, the H105 looks like it's starting, but then after 5 seconds, it shuts back off.
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Aug 21, 2015
I recently upgraded to win10 (yay), which caused a slight issue for my laptop. When I let it enter sleep mode, it would automatically wake up once every few hours or so for "important activities" or something along those lines. I did a google search and managed to find a solution via command prompt.
All was good until I recently noticed that my laptop has stopped going into hibernation/sleep properly. As far as I can work out, when the laptop is set to sleep (through power button settings, windows menu or hotkeys), it goes into sleep mode but then switched off the power supply.
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Dec 16, 2015
When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings
What I've done in the command prompt:sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth.I also tried the chkdsk command but there were no problems found
When I started noticing the problem:After I downloaded VMware's player and created a virtual computer with Ubunt
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Feb 2, 2016
I have a very annoying problem with my laptop (asus G751-JT) where if I click sleep on start menu,press the on button(not hold just press so it goes to sleep),or even close the lid,it will automatically shut down.
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Sep 23, 2015
My laptop keeps freezing randomly, and seconds later it restarts itself. I'm pretty sure this problem started when i upgraded to windows 10. It use to happen every once in awhile but now it happens several times a day while i am on a browser or doing anything on the computer. I barely have anything installed on it and its fairly new, i bought it earlier this year. I did a scan with AVG and nothing showed up. It doesn't heat up either. I also updated windows 10 to its latest version and also updated the AMD drivers as well. Should i try to reinstall windows 10?
This is the laptop i have: ASUS Laptop R510DP-WH11 AMD A10-Series A10-5750M (2.50 GHz) 8 GB Memory 1 TB HDD AMD Radeon HD 8670M 15.6" Windows 8.1 64-Bit
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Dec 18, 2015
Exactly as it says on the title. When I power it on, the GPU fans go full blast, it stays that way for a little while and shuts down automatically. There's no splash screens or anything either so I can't go into safe mode. Sometimes it shuts down almost immediately and then starts up again by itself. Sometimes it seems to start fine, the fans spin at their usual speed, but nothing appears on the monitor and eventually it just shuts down again, it's not properly booting up though because my drawing tablet's lights don't go on when I plug it in.
All this after the latest update. I restarted the thing so it would install the updates, but it got stuck on "Restarting" screen with the dot things spinning. I left it for several hours until I forced the shutdown and it has done this stuff since. I do recall the task manager not starting up from the security screen though.
What I've attempted so far:
Taken the battery and power cable off and held the power button for atleast 2 minutes.
Taken the second graphics card off. And reset the battery again.
Left it overnight like that to see if it would actually do anything (As if).
Started it up without the battery.
Tried to get into safe mode, nope.
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Oct 4, 2015
I was using Windows 10 from Last 2 months . Yesterday I did a clean install of windows 10 .everything went well. But now when I try to shut down or restart , windows shuts down. display goes off but laptop power doesn't. Fan and all power indicators stay on.
{I have tried setting the BIOS to default settings. No solution.)
I am using Lenovo Z570(corei5, NVidia 520m)
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Jul 31, 2015
I have windows 8.1 installed on my laptop and when I try to upgrade to windows 10, it overheats, shuts down and when I restart it, goes back to windows 8.1.
My fans are clean and everything works just fine with the laptop, I don't understand why is this happening. I also have a friend with a similar laptop model who is having the same overheating problem when upgrading to windows 10 (in his case, from windows 7).
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Oct 5, 2015
About 3 months ago, I upgraded my ASUS GL551JM Laptop to Windows 10 from Windows 8.1. Now, whenever I close my laptop lid, or put my laptop to sleep using the "Zz" key on my keyboard, it restarts when I try to wake it up. All my unsaved work would be gone. I don't even get a restart prompt.
When I used to run Windows 8.1, I could just normally close the laptop lid, and open it without fearing that my laptop would restart.
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Sep 28, 2015
I used to run Windows 7, 64 bit. Then I took the free upgrade to Windows 10. It took me 3 or 4 attempts to get it to download and install.
Now my computer shuts itself down when it thinks I am away from it. My husband and I run a law office out of our home, and I cannot babysit the computer all day. I need it to stay on until I turn it off.
Here are my power settings:
Turn off display - 20 hours and 10 minutes
Turn off hard disk - 2340 minutes (39 hours)
Sleep - never
Power button - do nothing
But it ignores me. It still turns off my computer all by itself if I am not there giving it constant keystrokes or mouse clicks. Totally unacceptable. If I can't fix this by the 5th, I am going back to 7.
Then I was counseled to o to the ControlPanel/Power Options On the left side, click ‘Choose what the Power button does’, un-check ‘Turn on fast startup’ and save my changes. But that did not work either - it still shut itself down the minute my back was turned. It seems I am not the only one with this problem.
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Aug 4, 2015
After upgrading to Windows 10, my computer now restarts after I have left it idle for more than about an hour. I havent caught it in the act so I don't know exactly what it does when it restarts. I changed the update settings to notify me before restart so that shouldn't be the issue in this case.
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Sep 4, 2015
I have a desktop that I ran the update on from windows 7 to windows 10.
When I go to shutdown it appears to begin the shutdown process. However, after a few moments with black screens the PC shows the BIOS splash screen and begins to start windows.
If I leave the PC alone for a while, it goes to the login screen, where it attempts to sleep only to end up right back at the login.
I have tried
- Turning off fast startup - Doing this results in apple sys error on restart (I do not have iTunes installed)
- Disabling wakeup by keyboard, network devices, and mouse.
- Turning off quick start in bios
I am now wondering if a clean install is my only option, or if there is some other way of keeping windows 10... just having it work properly.
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Dec 9, 2015
Explorer appears to crash and restart every minute since upgrade to windows 10. I've restarted computer and verified we have latest updates.
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Aug 6, 2015
I have an Asus Vivobook. In windows 8 I used sleep mode all the time. after the upgrade to windows 10 whenever the computer enters sleep mode either by closing the lid, automated or manual, when I wake it it restarts. I entered the BIOS and the AHPC mode was enabled, and was the only option. I looked through the computer power options, but I can't find anything.
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Jun 16, 2015
I've been trying to update to the latest build for some time now, I'm currently on 9926. The update downloads fine and it also goes through the process of installation fine, up until it's time to restart the computer for the final step, that's where the problem begins. It gets stuck on a boot up loop, it loads to the windows logo and says preparing automatic repair and restarts the computer again and again with the "preparing automatic repair" message. I made an installation disc for 9926 so that's how I'm able to reset the computer but I've also made one for the latest build but I still get the same boot up loop problem. I really want to be on the latest build and I'm worried that I won't even be able to install the official release.
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Oct 11, 2015
I have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.I haven't had any start up problems, but I'd like to be able to shut down properly.
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Sep 26, 2015
It is so hot to touch I now have to run cooling pad under the laptop, the fans just dont stop spinning it is so noisy now....
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Nov 11, 2015
I upgraded from Win8.1 to Win10 on my Lenovo Laptop and every thing was fine .Then i went and installed the Nvidia driver for my graphics card and restarted .On doing the restart i was getting a blank black screen. So then i went into safe mode and installed the Intel graphics drivers that came with my laptop and restarted .
On doing the restart I am always going into recovery mode now . Even if i try to boot in safe mode it goes into recovery mode. I tried even to do the windows repair via the recovery mode but it does not work.The only thing that i have is the command prompt in recovery mode .Can I install the latest driver via command prompt in recovery mode ? or how should i fix this issue ?
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Aug 9, 2015
I elected to postpone the Win 10 upgrade for two days to allow me to save an image before installing the new OS. However, when the process requested a restart, I naively went ahead and to my horror, the Win 10 install was underway
As all too often in these situations, the install on my Dell Laptop (Win 7, Home Premium), stalled at 44%.
Hitting the reboot key had the install attempt to reinstate the original OS. This failed.
I'm presently in the situation where a reboot asks for the Win 10 installation disk, to enable a reinstall (I presume). Obviously I do not have an installation disk.
Not to be deterred, I attempted to reinstall a relatively recent Win 7 image using my Dell software recovery disks. Things seemed to proceed in an orderly fashion until at a point I received a blue screen of death a consequence of the disk software saving my computer from terminal damage (as if I wasn't terminally damaged anyway) .
Now, as we all know, at any given time there is incremental data on our disk that will be lost in any format, even in the event of a successful past image recovery.
I guess the question is this: If I were able to access a Win 10 installation disk, and use it, what is the likelihood of this screwed installation recovering itself in such fashion that I end up with a Win 10 OS and my data intact?
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Dec 24, 2015
I convinced my friend to upgrade to windows 10 on his laptop and it failed leaving it screwed.
The laptop is based on a Clevo W350ET chassis.
When you turn it on it goes to a screen saying 'Recovery Your PC/Device needs to be repaired, A required device isn't connected or can't be accessed, Error code 0xc000000f'.
Any options like revert to a previous built, system restore or whatever do not work.
Any chance of saving the current install or will I have to reinstall everything? My friend has old programs he is concerned he cannot get anymore.
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Jul 31, 2015
After the Windows 10 upgrade my laptop cant shutdown fully. When i try to turn off my PC, everything goes well at the beginning, almost everything goes off. The things that remain on looks like to be only the fans and the LED of the power button. I dont know what to do.
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Jul 14, 2015
I can't reserve an upgrade for a Asus K53T. Ran recovery and reinstalled everything. Still nothing. The laptop uses Windows 7.
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Dec 6, 2015
I upgraded my laptop from windows 7 to windows 10 with the free upgrade that came out a while back. I recently bought an Ethernet cord to enhance my gaming performance, but when I plug it in it says identifying for a little while then says unidentified network no Internet. My friend came over and tried it on his laptop and it worked for his Windows 8.1 . I have a Comcast router/modem combo and have it hooked to a western digital router which is what the Ethernet cord is run from.
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Aug 17, 2015
Why I cannot run the windows upgrade setup from my USB (G:setup.exe). It is always showing me this error "Use the other installation disc that says 64-bit. When you insert it, Windows Setup will restart automatically."
I also heard that for many people it worked when they run windows setup from "G:sourcessetup.exe" (G: is my USB drive). But when i am trying to open the file it shows Shows setup screen for a few seconds then pops an error "This 32-bit version of Windows cannot be installed to an EFI-based computer. Installation cannot proceed. Use a 64-bit version of Windows to install to an EFI-based computer."
I am trying to run this setup on my HP laptop (Preinstalled: Windows 8 Single Language 64bit) via bootable USB of Windows 10 Home Single Language. I download the Windows10.iso image file via MediaCreationToolx64.exe and created a Media USB disk to install the operating system on the same laptop.
Bootable USB is running setup if i boot my laptop with USB disk. But it will force me to install a fresh Windows 10, which i don't want to. I want to upgrade my current Windows 8.x.
I am sure that i've downloaded correct 64bit version of Windows even i have Windows 10 AIO 32bit/64bit ISO image. Same errors showing in this ISO image too. If i run the "G:sourcessetup.exe" in my PC (which is running Windows 8 64bit) then it runs the process without showing me any error. Why it is happening with laptops only? I also tried to run setup from same USB in my another Lenovo Laptop (which is currently running Windows 8.1 Single language 64bit) but no luck it shows the same both errors.
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