Laptop Screen Black And Unresponsive?
Sep 7, 2015
I downloaded windows 10 and all had been running smoothly, however, when I turned my laptop on this morning my background was black and about 20 new icons had appeared on the desktop all of which were just white and blank, i normally only have rhe recycle bin. i tried to run things but nothing worked, i also couldn't get the start menu up, I've tried restarting but it isn't doing anything.
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Jun 23, 2015
I had the Windows 10 DEV mode, battery died and only had three icons on the screen when it came back on. Tried to press the power button to have the screen turn off, and then it became completely unresponsive. Tried to do a soft reset, made it start vibrating repeatedly and had an entirely black screen or would just continuously restart after the AT&T symbol. Then after that, the screen stopped restarting and gave short repetitive vibrates. Soft reset and hard reset don't work.
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Oct 10, 2015
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter
2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot)
2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor)
3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For as beat up as the laptop is on the outside, the hardware performs fine. I also have a 2nd laptop (work laptop, also a Lenovo W541) that I can use if any solution involves downloading something bootable.
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Sep 20, 2015
I have a ASUS N53S and after having upgraded to windows 10, I came across a few issues. The update when well and windows 10 is working on my laptop, however, I have an issue where I am presented with a black screen when i start my computer. I do see a ASUS screen and a windows boot screen before it goes black, however after the windows boot screen passes (the one with the blueish window icon) the screen goes to black, but it is still on (meaning the monitor is still turned on just not displaying anything). This issue occur after i restart ( few days before doesn't on the laptop). I try to on and off the laptop for few times but still the same problem and the last time i restart again and left it for a night and it doesn't change which still in black screen. So, now what should i do to let it display with desktop since now still in black screen with movable mouse.
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Aug 11, 2015
Whenever I close my laptop lid to put Windows 10 to sleep, it won't turn off properly - the computer continues to run, as indicated by the power button and the three lights on the side of the laptop, but I'm stuck on a black screen and the only way to get out of it is holding the power button and turning it off completely. Anyway to fix this?
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Jan 3, 2016
Asus x54H screen goes black in win 10 when laptop is plugged off and on battery
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Jul 30, 2015
I have a dell insperation and after having upgraded to windows 10, I came across a few issues. The update when well and windows 10 is working on my laptop, however, I have an issue where I am presented with a black screen when i start my computer. I do see a dell screen and a windows boot screen before it goes black so i know the issue is not a hardware issue, however after the windows boot screen passes (the one with the blueish window icon) the screen goes to black, but it is still on (meaning the monitor is still turned on just not displaying anything). The reason i know that windows installed fine is that external monitors do work, just not my laptop monitor. I have already reinstalled windows 10 and have made sure all my drivers are up to date. Windows 10 is just not recognizing my laptops screen as a usable monitor.
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Aug 5, 2015
I recently upgraded my laptop from Windows 7 to Windows 10 64 bit and shortly after it was completed, everything was working fine until the screen suddenly went black. The computer was still running but I could not see anything on the screen to restart the computer so I closed the laptop so that it would shut off to sleep. Coincidentally a power outage happend lasting for about an hr after. When I am finally able to boot up the computer, it show the ASUS splash screen and the windows logo with the loading spin cycle but then shows a black screen after. My guess is that the OS may have been corrupted or something so that I plan on backing up my hard drive before going to a tech shop. I'm not sure what the issue is but it seems like I may have to reinstall the operating system. i have an ASUS N61J. I can't boot into bios or safe mode and can't get passed the black screen to log into my user account.
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Nov 28, 2015
I have the new Acer Aspire laptop and a TV which I use as a monitor. They have worked together very happily some time now. But yesterday I had to do a forced shutdown when the start button would not work and the TV screen shrank in size and there were error messages. When I rebooted, the TV monitor stayed black and a computer screen came alive for about 10 seconds as it was rebooting, then went black. I disconnected the TV from the computer and started her up and the computer screen behaved itself.
Even if I set all of the display parameters to indicate only one screen (the computer screen), if the TV monitor is connected to the computer, I end up with two black screens.I have tried many display duplicate and extension.No new software installed.There is one clue. I disconnect the TV monitor from the computer, boot up, choose duplicates to display. Then I connect the TV monitor to the computer. What happens, for about one second, is that both screens light up.
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Apr 25, 2015
Today I installed Windows 10 TP on my old HP Touchsmart tm2 laptop. First it all went well, I was able to log in and search for updates (iso is the first build). But after a few minutes the screen went of for about 3 seconds (black) and came on again only to turn dark again, come back and turn dark again. There it stopped. It's not totally dark, back lighting is still on I think.
It actually felt like the laptop tried to switch to an external monitor 3 times until it finally managed to find one. But there is no external monitor connected! I tried to restart the pc several times but luck. I only get to the windows logo, after that I get a dark screen instead of the login screen. I also tried to actually connect an external monitor via VGA but it shows the same dark on the monitor.
I reinstalled Windows 10 TP and it all went the same way again. When I tried to start in safe mode, I was able to login but couldn't open any apps/programs, not even the start menu. Ctrl+Shift+Esc finally worked and I could then run explorer.exe and get to the control panel. How I can get this laptop to work properly.
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Oct 30, 2015
This topic i.e. "Laptop Switched Off but Inside HDD or CPU still On" is on the internet in almost all forums and i have browsed and surfed 50 of the key ones but none have offered a proper solution or maybe it is not working for my laptop.
I have a Dell Inspiron 3542 Laptop with a Core i5 CPU, Nvidia Ge Froce graphic card and 4 GB Ram. It came with preinstalled windows 8.1 64 bit OS which was upgraded to windows 10 64 bit OS.
The issue has started after the upgrade to windows 10.
Even after switching off the laptop, the screen goes black but inside the laptop either the HDD or CPU or something remains on. I formatted and did a clean install and installed all DELL drivers in the perfect order.... No change! The problem still persists. i have the latest Bios as Dell drivers check.
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Sep 26, 2015
Upgraded my laptop to Windows 10 today, but it didn't ask me about whether or not I wanted to keep anything or not.. it just automatically kept my files.. but I wanted it to wipe everything clean with this install. So I'm on Windows 10 now and I want to do a factory reset, and I've gone to Settings > Update & Security > Recovery > Reset this PC.. But clicking the "Get Started" button does absolutely nothing. I've tried doing the Advanced Startup > Troubleshoot > Reset this PC too.. but it doesn't ask me how much I want to keep, or do anything actually, that just goes to a black screen and resets my laptop.
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Jul 30, 2015
Black screen and stuck cursor after upgrading to windows 10 on my acer laptop, I've tried all other forums and nothing has worked ...
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Jul 31, 2015
Today when I tried to reset my laptop my battery died (I got up to 29% on the reset), because somehow my charger got unplugged. Now when I turn it on I get to the Logo (asus) then get a black screen. (I have tried taking the battery out and pressing the power button for a couple seconds and I got nothing) I don't know what to do!
How can I enter the "choose an option" screen, the blue one. I can reset there. I chose continue to windows 10 and now I keep getting black screen after logo. is there like hotkeys to press while turning on?
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Aug 15, 2015
I've just upgraded from Windows 8.1 to Windows 10. I have an HP Pavilion 15 Notebook PC. This happened twice: when I left my laptop and came back after an hour or so, the screen was black (as usually), but the laptop was completely unresponsive. I couldn't wake it up neither by moving/clicking my mouse nor by hitting any key on the keyboard (both external and embedded mice/keyboards). Furthermore, the LED of my laptop on/off h/w switch button was constantly on, instead of blinking.
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Oct 8, 2015
I am trying to figure out what is going on with my mom's laptop. Two days ago she told me she was using her laptop and everything was fine, but then she left to do some things in the kitchen and came back a bit later to the screen off. Upon waking it up by moving the mouse, all she got was a black screen with a white cursor. I have looked at it and upon manually restarting, it shows the Windows 10 logo, and then it goes to the black screen with the cursor. There is no login screen either but I do also hear the welcome music. One thing I noticed though is the cursor does have the blue loading circle next to it like it is actually still doing something, and it flashes and spins now and then, as well as the computer sounding like its working, but I have left this on for almost 40 minutes now and it is still just a black screen. It sometimes goes to the off screen and have to move the mouse to wake it up again. Some people online suggest task manager and opening up other windows but nothing works, I can just move a cursor.
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Sep 22, 2015
Yesterday I got a notification that my windows 10 upgrade was ready on my MSI GT60-0NE laptop and decided to give it a try because I really disliked windows 8.1. Windows update went through downloading the files and preparing the computer for installation. It then did the usual, configuring updates on the blue screen, got to 100% and just shut down completely. I left it there for about 5 minutes and decided to try to power it back on. When turning the computer back on, it stayed on for about a minute and then cut itself back off.
After waiting a minute it turned back on, then back off again. It kept repeating this for about 5 minutes. During this phase I saw absolutely nothing on the screen, no MSI loading splash screen, no cursor, absolutely nothing at all. I couldn't enter the BIOS, couldn't run recovery or even get into safe mode. Absolutely nothing worked. The battery light was also flashing blue which I had never seen before. During this time the hard drive light was flashing and flickering the usual red light.
I did a hard reset on the computer and then turned it back on. When i powered it back on the screen was still completely blank, no MSI splash screen, no cursors, couldn't enter the BIOS or anything. During this time the hard drive light was a steady red. The blue battery light was no longer there and it was back to its usual constant red light. After about 10 minutes the computer turned itself off. Being frustrated I left it overnight and tried again this morning.
When I power the computer on now, there is no hard drive light. It doesn't even give a single flash of red. The computer will stay on but just stays there at the black screen. I've tried to look for solutions but I can't get anything to work. The only thing I can hear running is the fan.
I've tried to remove the hard drive and boot to see if I could get into bios, still a black screen.
I've tried removing the video card and booting to see if I could get anything through integrated graphics, still a black screen.
I've tried to plug the computer into another monitor, still a black screen but it does recognize the signal.
Specs for the GT60-0NE 403-US:
Intel Core i7 3630QM (2.40 GHz)
Nvidia GTX 680M (4GB)
Windows 8.1 64-bit (Windows 10 now?)
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Aug 5, 2015
After upgrading from Windows 7 to Windows 10… The 1st time it got me to the welcome screen with my name and asked for my password. Typing in password made it unresponsive, all I could do was move the Mouse around. Searching the Internet for a solution on another computer, I unplugged my Wi-Fi adapter and rebooted. I was able to log into Windows 10 and everything seemed okay.
I plugged the Wi-Fi adapter back in and rebooted, it got to a screen with the date and a picture of a beach. From there I couldn't do anything. The only thing on the screen was the Internet icon in the lower right-hand side of the screen. There was nothing to click, I tried clicking all over the screen, nothing. I unplugged the Wi-Fi adapter and rebooted. It got to the same screen, only difference was it indicated no Internet connection available. Nothing to click on, clicking on blank space, the date, the Internet icon, All did nothing.
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Aug 10, 2015
My friend updated to windows 10. And now she can't sign in. It gets to the login screen and just stops there. Tried disconnecting from power source (including removing battery), then putting it back. Still nothing. The keyboard is un responsive.
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Aug 27, 2015
I upgraded from windows ultimate to windows 10. my computer boots through everything and finally brings up my old windows 7 desktop screen and then everything goes black, but mouse shows up on black screen. Is this a driver problem with windows 10? However, before the black screen appears the new start button and screen appears as the windows 10
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
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Jan 13, 2016
When I boot up my computer (to windows 10). It will do the Asus splash screen then instead of going straight to windows if does this black screen with the kinda terminal thing (with no writing/text) then goes on to windows. Does this affect my computer?
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Jan 2, 2016
win10 after showing logo black screen take 2 to 3 mintus to show welcome screen. amd radeon dual graphic card 7400+6310 driver amd site shows it a latest updated driver ...
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Jul 31, 2015
Okay so I updated from windows 7 to windows 10 i have these black bars around my screen instead of a full screen so I tried changing the resolution because it was set to 800x600 so I change it to 1920x1080.
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Jan 5, 2016
I reinstalled windows the day before yesterday and since then every time I turn my laptop on after entering my password the screen turns off for like 2 seconds then turns back on. This have never happened to me before. I tried putting my old windows back via Macrium Reflect and I even tried reinstalling it again but neither of those things worked. I have an Acer Aspire V3-572g laptop.
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Aug 1, 2015
The black screen occurs before login screen. It happens randomly. I have to move the mouse (haven't tried pressing keyboard) and it will show the login screen and windows will continue normally. On my device driver it shows only 1 display adapter that is NVIDIA GTX 970. My motherboard is H87-PLUS and its specs shows that it does have an Integrated Graphics Processor.
Tried installing Intel Graphics Driver but just shows 'This computer does not meet the minimum requirements for installing this software.' Tried disabling the lock screen too but its not working. Tried putting PCI-E as the default graphics in BIOS but its not working either. how could I prevent the black screen from showing up again?
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