Laptop Will Not Sleep - Acer Aspire 5250 Series

Aug 14, 2015

My Laptop will not sleep. It's an Acer Aspire 5250 Series Laptop. Below is the screenshot of the issues that I have ran and found from Command Prompt.

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BSOD :: Acer Aspire 5250 - Kernel Auto Boost Lock With Raised IRQL

Oct 3, 2015

So, I was chatting with Microsoft about an issue with OneDrive, and all of a sudden my computer crashes. The error says "KERNEL AUTO BOOST LOCK WITH RAISED IRQL". I have included the dump log in this thread.

DESKTOP-CS4PJG9-Sat_10_03_2015_121137_66.zip

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Acer Aspire 7745G Going In To Sleep Mode Whatever Settings Used

Aug 15, 2015

I set the screen sleepmode to 2 minutes and that works but 1 minute after that the computer goes in to sleepmode. Why?

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Bluetooth Capability Gone (OS Build 1056.36) On Acer Aspire Laptop

Jan 10, 2016

I have an Acer Aspire laptop that used to have Bluetooth on it. I just recently noticed that all evidence of Bluetooth has disappeared from the OS. The Bluetooth module that I am using is:

Bluetooth 4.0 + HS, the two drivers listed on the support portal for my model number are an Atheros Wifi/BT combo and a Broadcom. I can't tell since there since the OS doesn't see it.

First thing I tried is to download and install both drivers from the manufacture's site (Acer Support). Both installers did not detect the BT module being present and ended prematurely.

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BSOD :: Acer Aspire 5943G / Stuck At Boot Up

Nov 7, 2015

Acer Aspire 5943G upgraded from Win 7 to 10, Kaspersky 2015.

After tolerating a couple of glitches (track pad not scrolling, right speaker down, tiles at start menu not displayed, some icons not visable on task bar) I can now not boot up. The windows 10 logo appears with a rotating 'we'll get there sometime' device for a short while, after which the screen flickers black then grey/blue. It does not reach sign in, there is no cursor and it stays this way, although it will shut down ready for me to try again. I have tried hitting F8 during this but with no effect. F2 brings up set up, but how I can get back in to it? 

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Acer Aspire XC-603 Crashes After Upgrade - No Blue Screen

Mar 27, 2016

Acer Aspire XC-603 computer came with Windows 8.1 ... Upgraded to Windows 10 Home around March 1, 2016 Version 1511 OS Build 10586.164 ... First crash came the next day after the upgrade, then around every two weeks.

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Drivers/Hardware :: Acer Aspire V3 - Touchpad Not Working With New Driver

Nov 18, 2015

For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.

19.0.9.7 is the synaptics version

touchpad works fine on other user accounts

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Acer Aspire 5943G Upgraded - Blank Login Screen

Jul 30, 2015

I have a problem with my Acer Aspire 5943G. I just upgraded from Windows 7 Home Premium OA to Windows 10 Home, and then updated Windows 10 until there were no updates showing. A couple problems appeared which I was able to fix but not a particular one; When I startup the laptop it all goes smoothly but when it gets to the login screen (clock with the background), my screen's backlight suddenly turns off.

I can still see the faint screen info if I shine a bright light in it. If I restart it, it fixes the problem though. This is rather frustrating as I cannot expect when it will happen (right now it happened when I turned it on from hibernation, sometimes it happens with a normal shutdown and startup). My GPU is ATI mobility radeon HD 5650. Also having a sound issue. I can get the sound to work through headphones, but not through the speakers.

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Acer Aspire E15 / Irql Not Less Or Equal BSOD Endless Cycle

Dec 3, 2015

The computer is a Acer Aspire E15 with 4gb RAM and Amd E2 Chip. It was originally running Windows 8.1 but I recently updated to windows 10 and I got the Irql not less or equal bsod. I can't access anything because it just goes back to the bsod.

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Drivers/Hardware :: Sound Card Cannot Be Found On ACER Aspire E5-511P

Dec 17, 2015

I've got a problem with my second laptop, acer aspire e15-551P. After I upgraded my windows to 10, voice totally disappeared also sound card cannot be found. Already downloaded and installed all available drivers from acer site. Still doesn't work.

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Installation :: Won't Automatic Repair Acer Aspire 5560G - Unable To Boot

Sep 23, 2015

run down of errors when i try to do automatic repair:

1.Troubleshoot>Reset this PC>Keep my files> = error: The drive where Windows is installed is locked. Unlock the drive and try again.

2.Troubleshoot>Reset this PC>Removes everything>= error:Unable to reset your PC. A required drive partition is missing.

3.Troubleshoot>Advance options>System restore>= error: System restore: To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore.

4. Troubleshoot>System Image Recovery>= error:Windows cannot find a system image on this computer. Attach the backup hard disk or insert the final DVD from a backup set and click retry. Alternatively close this dialog for more options.

5.Troubleshoot>Startup repair>= error: start up repair couldn't repair PC. Press advance to try other options to repair you PC or "shutdown" to turn off your PC. Log file:

6.Troubleshoot>Go back to the previous build>= Windows ran into a problem and wont be able to take you back to the previous build. Try resetting your current build instead(Troubleshoot > Reset this PC).

7. Install>Upgrade>Compatibility report: The computer started using the Windows installation media. Remove the installation media and restart your computer so that windows stars normally. Then, insert the installation media and restart the upgrade.

8.Install>Custom> We couldnt find any drivers. To get a storage driver, click load driver

when trying to load the USB it says no signed drivers were found. Make sure that the installation media contains the correct drivers, and then click OK

I just want to get my laptop running at this point and probably go back to windows 7. dont mind losing my files cus most were backed up

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Drivers/Hardware :: Acer Aspire E1-572G VGA Driver Unable To Install

Jan 21, 2016

I have installed intel's driver detection tool and it informed me that I have a custom driver installed by the manufacturer. Acer site scanned my pc and found new driver VGA 10.18.15.4248, which i downloaded but upon installation tells me is the wrong driver for my pc. I have upgraded(haha) from win8.1 to 10, not sure if this is part of the problem. This driver was released 7/15. I ran windows driver updater and it tells me the driver I have, the only one btw, is current. I have tried to contact both Acer and Intel and get no answers.

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Blue Screen Error When Connect Acer Aspire V5 572 To External Media

Aug 17, 2015

Whenever I connect my acer aspire v5 572 running win 10 connects to external media like printer or mobile .. It freezes and show me page fault in non paged area ..

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Installation :: Clean Install Acer Aspire V5 573g - Error Code 0x800701E3

Aug 21, 2015

I have an acer aspire v5 573g. I wanted to clean install Windows 10 on it. And every time I tried it gave me an error code : 0x800701E3. I thought it might be due corrupt instalation file or something. I tried other copies but it gives same error. I don't know what it means. I tried searching on the net, but I didn't find anything. I will also attach a photo which I took.

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Acer Aspire 7750g / Can't Enter Safe Mode (Kernel Data Inpage Error)

Jul 30, 2015

I have an Acer Aspire 7750g laptop for like 5 years now. Updating it's graphics card would result in having lines randomly flicker all over the screen horizontally. This is the reason I did not update it's drivers. Now that Windows 10 has released, it seems to have update it automatically which is irritating. I've searched in the internet some ways to fix it and tried one of them: Underclock the Memory Clock by 50 MHz in MSI Afterburner. This did not work at all. What I have done is I have underclocked the Core Clock by 50 MHz aswell and still no result. I've kept these two that way and restarted my laptop to hope that this might fix it, I was wrong. Now I can't even boot into windows. This is what I get when I try to boot into Windows: [URL]

I have tried going into safe mode and that's where I get the BSOD that says Kernel_Data_Inpage_Error. I have also enabled the low-resolution video mode, still no result.What I could do is reinstall the operating system but I'd like to keep that as my last option as I do not want to lose my files and I don't know if my windows 7 key will be accepted while installing windows 10 from a flashdrive.

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HP Pavilion 15 Series P077tx Laptop Not Shutting Down Completely

Aug 11, 2015

I am using hp pavilion 15 series P077tx laptop. Currently I am running windows 10 single language. Everything works just fine but when i turn off the laptop it wont shutdown the display goes off but the power led & the system led remains on. I have to hold the power key for 5sec to turn off my laptop every time.

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Can't Log Into Acer Laptop - Unable To Type In Password

Oct 29, 2015

I have an Acer Aspire V5-573G, recently upgraded to Windows 10 a few weeks ago. Was using my laptop this morning just fine but tonight when I turned it on, I get to the password log in and I can't type in my password.

I can still move the cursor around the screen and go back to the screen displaying the time/date before the password log in screen. I just can't type in my password! Nothing happens.

Also the little icons in the bottom right corner are dull, the clock symbol and the power symbol, although the wifi symbol is highlighted as it's connected. I've unplugged all external hard drives and even turned off my wifi.

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Cannot Login To Acer Laptop - Repeatedly Asking For Username / Password

Apr 8, 2016

I cant login to my acer laptop running on windows 10 os..it keeps asking for user name and password...what can i do?

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Black Screen And Stuck Cursor On Acer Laptop After Upgrading?

Jul 30, 2015

Black screen and stuck cursor after upgrading to windows 10 on my acer laptop, I've tried all other forums and nothing has worked ...

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Customization :: Laptop Keeps Going To Sleep

Nov 20, 2015

I have an HP 8540 laptop. I have the power settings set to high performance and all the options to go to sleep when plugged in are set to off/no.

HOWEVER, it keeps going to sleep even when things like a download is running. There r a few things like my 3D printer program that will keep it awake. I did however have it go to sleep a couple of times during a print and I changed something (I forgot what it was) and it stopped doing that but not for other things and not in general. When plugged in I do not want it to go to sleep unless I press my power button. I don't have a sleep button, but that is also set to no sleep.

It does not go to sleep if I am actively using the mouse and/or kbd. I had HP power assist running but I shut that down and it still goes to sleep. Everything is up to date.

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Laptop Shuts Down Instead Of Sleep

Aug 21, 2015

I recently upgraded to win10 (yay), which caused a slight issue for my laptop. When I let it enter sleep mode, it would automatically wake up once every few hours or so for "important activities" or something along those lines. I did a google search and managed to find a solution via command prompt.

All was good until I recently noticed that my laptop has stopped going into hibernation/sleep properly. As far as I can work out, when the laptop is set to sleep (through power button settings, windows menu or hotkeys), it goes into sleep mode but then switched off the power supply.

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Laptop Gets Forced Out Of Sleep?

Aug 23, 2015

At night I use my laptop, then put it to sleep -- either choosing Sleep option in power off menu, or closing laptop lid. Did this for +2 years in 8.1 without issues.

Now with 10 installed, I notice in the morning when I get up, that the lights on my laptop are all on, and it is warm to the touch. I've verified that when I put the computer down at night, it DOES go to sleep. But by morning, it is back on and out of sleep mode.

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Wake From Sleep - Laptop Reboots Itself

Jan 27, 2016

I have an Asus Ultrabook, UX302L. It came with windows 8 from the factory, I upgraded it to windows 10, all nice and wonderful. About a month ago, I replaced my HDD with an Samsung 850 Evo SSD and I installed a clean copy of Windows 10 which I activated with my windows 8 key. All good till here. But after that my nightmare started:

I can't put my laptop to sleep, because when I try to wake it up it restarts instead, and I lose all my documents, programs started before, etc.

I tried to install a older Intel Management Engine because I found out that the last one is buggy (and it is, I can't even put my computer to hubernate with it, the fans just keep running till it drains my battery, but with the IME 9ish at least hibernation work), I tried to disable fast boot, to install an older version of the integrated intel graphics card driver, tried to put my HDD's to never sleep, disabled hybrid sleep, set the AHCI link power management to HIMP/DIMP, etc.....

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Dell Laptop Won't Come Out Of Sleep Mode

Jan 16, 2016

I have a Dell laptop with Windows 10 on it. When it goes into sleep mode, if I swipe the touch pad within a few seconds it will come out of sleep mode. However if I'm not at the computer so that it is in sleep mode for a while, then when I swipe the touch to pad wake it up sometimes it will wake up but sometimes it won't. If it won't wake up then I have to use the power switch to shut it off and reboot it.

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Laptop Freezes On Sleep / Shutdown?

Jan 10, 2016

I had recently performed a clean reinstall when I upgraded my laptop to a Samsung 850 Evo, and ever since then I've had problems with sleep. If I initiate sleep, hibernation, or shutdown then the screen goes black but the status LEDs stay on. punching all the buttons do NOTHING, with my only recourse being to press the power button until the lights go out. After which the system acts as if I woke from hibernation as normal. Restarts are unaffected, which is a good thing as having to force-restart my laptop every week will get old fast.I believe I have installed all needed drivers, and Device Manager does not show anything missing.

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Prevent Laptop From Going To Sleep When Plugged In

Jan 15, 2016

I was wondering how to keep my laptop from going to sleep when it's plugged in. I have all the settings set to "never" but it still goes to sleep after ten-fifteen minutes. For what it's worth, it's a Dell laptop...

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