Laptop Won't Switch Off Or Restart Properly Since Upgrading (10074)
May 17, 2015
I recently started trying out Windows 10. It's buggy and frustrating, but it's still in preview mode, so... That's expected.
Nothing was working when I installed build 10074 off disc, so I installed build 9926 off a disc (I got the iso from MSDNAA, I'm a programming student) then upgraded via settings to 10074.
During the upgrade, my laptop started resetting, normal. But halfway through, the resets stopped working.
The screen switches off, the cd drive switches off and the hdd activity light switches off, but the power stays on, and the fan keeps running. It also doesn't switch off on shutdown either.
I finally have a working version of Windows 10, minus Cortana and Spartan (I'm in Aus), but now my laptop won't shut down.
Could it be drivers? Is it OS interference? Is there a way to fix it without uninstalling and re installing Win 10? I really cbf going through all that again....
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May 17, 2015
I recently started trying out Windows 10. It's buggy and frustrating, but it's still in preview mode, so... That's expected.
Nothing was working when I installed build 10074 off disc, so I installed build 9926 off a disc (I got the iso from MSDNAA, I'm a programming student) then upgraded via settings to 10074.
During the upgrade, my laptop started resetting, normal. But halfway through, the resets stopped working.
The screen switches off, the cd drive switches off and the hdd activity light switches off, but the power stays on, and the fan keeps running. It also doesn't switch off on shutdown either.
I finally have a working version of Windows 10, minus Cortana and Spartan (I'm in Aus), but now my laptop won't shut down.
Could it be drivers? Is it OS interference? Is there a way to fix it without uninstalling and re installing Win 10? I really cbf going through all that again...
View 1 Replies
Jul 31, 2015
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May 20, 2015
I am facing this issue on build 10074 running on Lenovo x220. Everything runs fine, but as soon as I connect to VPN, a dialog box is displayed which says "your system will restart in 1 min" and the machine restarts.
I checked the logs in eventvwr and it seems the issue is with the process lsass.exe and module kerberos.dll.
"A critical system process, C:WINDOWSsystem32lsass.exe, failed with status code 255. The machine must now be restarted."
Faulting application name: lsass.exe, version: 10.0.10074.0, time stamp: 0x553acef7
Faulting module name: kerberos.DLL, version: 10.0.10074.0, time stamp: 0x553ad1f6
Exception code: 0xc0000005
Fault offset: 0x0000000000058fb3
Faulting process id: 0x2cc
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