I recently had an update on my windows 10, on 3/14/16, and after that my laptop would not shut down, it will either stay on the shut down screen, or the screen turn off, but the laptop will be on, as well as the fan. I have tried different things to fix this but it won't work.
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I have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.I haven't had any start up problems, but I'd like to be able to shut down properly.
View 4 RepliesI have a HP Pavilion 15 laptop that I bought in January this year. I had no problems with this laptop at all until I updated to Windows 10 and still don't for the most part.
When I attempt to shut down, hibernate or sleep my machine it goes to a black screen with the power still on, meaning I hold the power button down myself to switch it off (which is not good for it) or wait until it runs out of battery (also not ideal).
Since I've upgraded to windows 10 a couple weeks ago, I've come to notice in the last couple days that when I press shut down from the start menu, typing shutdown -s -t 0, etc. it does not completely shut down the computer. It starts to go through the process, it says it's shutting down, monitors turn off, but the power light stays on and it just restarts. I have only gotten it to shut down correctly about 85% of the time through the login screen and pressing and holding the power button (which I know I should refrain from). I am completely up to date on windows. I have not made any hardware changes since my upgrade to 10.
This issue has also now come up on my Lenovo G50 laptop. Same shtick, says it's shutting down but ends up restarting, never shutting down completely. I also have since reverted to Windows 7 on my desktop and have no issues. I have unchecked the hybrid shutdown box on my laptop.
I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.
When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.
This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.
Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.
When I go to Start -> Power -> Shut down, it displays the "Shutting down..." window, then the screen goes black, but the laptop won't shut down completely. That is, the WiFi, Bluetooth and Power (light bulb) indicators are still on (and the battery indicator too if plugged), and I have to force (power button long press) the laptop to shut down. I can also shutdown the WiFi and Bluetooth devices using the keyboard at this stage (with FN button). And if I keep the laptop this way long enough (unplugged), my battery will be completely drained.
I recently disabled Hibernation (cmd admin -> powercfg/h off) so I suspected it to be the culprit. So I enabled hibernation again (cmd admin -> powercfg/h off) and my laptop was shutting down as it should. I then disabled hibernation again and the problem came back. I also figured it might be something to do with my power plan so I reset it (Power options -> Change plan settings -> Restore default settings for this plan),
After installing Windows 10? It works great, but will not turn off. I close it and it is still running and I can't get it to start back up until I remove the battery and plug it in.
View 1 RepliesThis happening right after i instal 10 on my laptop. Its about 5-10 mins after my laptop sleep then its shut down automatically.. And i believe there is nothing problem with power & sleep settings.
View 1 RepliesIf I press the shut down button my laptop goes to the "Shutting down" screen then the display turns black, but it doesn't shut down. My connected mouse's lights turn off but I still hear the CPU working, the fans spinning and the laptop light that shows that it's turned on is still on. This problem started happening since 2 days ago.
View 1 RepliesI have a strange problem in my laptop. Yesterday I charged my laptop to 100% in the night and when I woke up in the morning the laptop was showing red light indicating the low battery. I wonder how the battery drained so quickly overnight while the laptop is shut down?! And this is not the first time its happening, I am facing this problem after I upgraded to Windows 10.
View 24 RepliesBoth the Windows 10 laptop and the Windows Vista laptop have discovery on and file and printer sharing on. The printer is connected to the Windows Vista laptop. The Windows Vista laptop can see the files within the Windows 10 laptop. The Windows 10 laptop can see the Windows Vista computer but as soon as it tries to see inside it gives an error about "spelling of the name, etc." If using the diagnosis tool it says "One or more network protocols are missing from this computer". "Resolving problems as administrator" does not solve anything.
View 3 RepliesFresh built PC only about a month old. Runs amazingly but for some reason when I want to turn it off, it will not shut down and I need to hold the power button to shut it off. I'm afraid of eventually damaging components by shutting it down this way. Sometimes it works just as it should and others I have to hold the button to shut it off. Sometimes it will go to the swirly "I'm shutting down" screen but will just stay there until I hold the power button. My power button is setup so 1 press should shut it down, but when it's not going to Shutdown the power button does nothing unless I hold it to shut it off.
View 7 RepliesThe laptop of my mom which has been upgraded from Windows 7 Home Premium to Windows 10 Pro won't shut down; when I choose for Shutdown it reboots itself.
Even by using the commandpromt it doesn't shut down; any solutions?
My HP simply won't shut down! I choose the "shut down" option; it appears to shut down; screen goes black; but power like and wifi light stay on! I have to press the power button to shut down entirely - as it used to, properly before the windows 10 upgrade. Feel like moving to Apple Mac!
View 1 RepliesI just installed windows 10. And now i can't shut down. I can see its moving out of windows 10, Than it goes black and stays there.
View 2 Replieshard disk of a laptop with windows 10 used as external USB drive to another laptop and it workded but there are some problems that display is poor and shows windows is not activated but in my previous samsung laptop it was activated when i downloaded it freely from Microsoft. Other things are going smoothly till now.
View 1 RepliesMy laptop pc with Windows 10 Pro has decided that when given the order to shut down it will do so, but then after 5 seconds or perhaps up to 15 minutes later it will reboot. Something is telling it to restart.
I have already done this to try to stop it: In the elevated command prompt, copy and paste the command below, and press Enter.
powercfg -h off
My BCD is configured as follows:
Code:
Microsoft Windows [Version 10.0.10586](c) 2015 Microsoft Corporation. All rights reserved.C:WINDOWSsystem32>bcdeditWindows Boot Manager--------------------identifier {bootmgr}device partition=DeviceHarddiskVolume1description Windows Boot Managerlocale en-USinherit {globalsettings}default {current}resumeobject {13c1c520-8ae7-11e5-8068-942956f812f0}displayorder {current}
[Code] ....
If I Restart to switch between operating systems, I get the Legacy boot menu every time. However, after I Shut Down and then power on the system again, I get the Metro boot menu. The Metro boot menu is butt ugly and also causes a second POST cycle when I switch to Ubuntu.
How to correct this behavior? I find that if I Shut Down from Ubuntu, I get the Legacy boot menu after power on. It is only when I Shut Down from Windows that I get the Metro boot menu.
So second time on 10. I shut down my computer, and when I start it a couple days later, all my preferences are gone. All my work from home log in and service programs...gone! Documents off inn la la land somewhere. It looks like it re-installs 10 for the very first time with Coronia, Edge, etc and more junk. Need to finding my documents and stopping this from happening after a simple shut down for a few days!!! Can I un-install 10 and go back to 8 without loosing anything?
View 1 RepliesI recently installed windows 10 in my computer, but i got a problem : my computer does not fully shutdown when i click the shut down button in the start menu, it just closes apps, screen turns black, but the pc is still on and i can say this because keyboards lights are still on (power one, wifi one) and i am forced to press the power button for 5 seconds to force a shutdown and then turn it on again. I searched on internet some solutions and the most common problem seems related to the fast startup feature.
View 9 RepliesWhen I first recieved my laptop, it was running Windows 7. I did the Windows 10 update, but found the boot time to be slow, so I installed Windows 10 from scratch (well, kind of. I left my Linux partitions [Which I installed long after I got the laptop but before the Windows 10 update] untouched). That's when I first noticed the problem: Whenever I tried to shut the laptop down, it would go through the motions, and then I would be stuck with the laptop monitor turn off but the laptop still running. I can't use fast boot or hibernate at all unless I cancel it out by taking out the power and battery and hold the power button for a minute.
View 2 RepliesSince upgrading to Windows 10 Pro, I remain perplexed about this one issue that is plaguing my system:
Almost every shut down is reported in the Windows 10 Reliability Monitor as the computer was not shut down properly. This happens on both shut downs and restarts using the Start - Power options. The only time this appears not to happen is after a restart after installing updates.
I first saw this after an upgrade install over Windows 7 Pro. I then installed clean using a USB ISO and I ended up with the same thing. I then installed from a Microsoft original Windows 10 Pro DVD and again, ended up with the same thing.
This happens before I install any software at all, including antivirus. The system appears to run fine and there is no error message on the next boot to say that the system was not shut down properly. It is only apparent when checking the Reliability Monitor. It currently has so many failed shut down reports that it is tracking around 1 on the graph since day one.
I ran sfc /scannow and there are no integrity violations. My Device Manager shows no problems. Msconfig shows the system is set to Normal Boot.
I did not use the Mother board CD to install drivers as many of them are outdated and probably incompatible with Windows 10 anyway. I installed the most current drivers on the Asus website. I have the most current driver for my graphics card off the Nvidia website. Same with my Logitech G110 keyboard and R.A.T.5 mouse - the only other items plugged into the PC. I do have the Corsair H100i CPU cooler attached also but I don't think that requires a driver? Anyway, I did install the Corsair Link software and it also made no difference.
I am thinking that this is a hardware issue related to a missing or incompatible driver for the motherboard which is an Asus Hero Maximus VI [ROG]. It can't be a fault with Windows after three install's from different media. It can't be a fault with any software on my system as it happens on a brand new install of Windows.
Recently I started having a problem where after my computer is on for awhile, nothing that operates in the Metro UI will open or function at all. This includes the Start menu, any Windows 10 apps including Settings, Task View, the alt-tab interface, etc. I also cannot log out or restart or shut down, I can get to the options from Ctrl+Alt+Del but it just gets stuck on logging out and I have to do a hard reset.
View 8 RepliesHave installed win 10, but cannot shut it down or restart it, whenever I try to do so I get error message: page fault in nonpaged area (applecharger.sys) error. My main problem is that the solutions that I have found do not work for me, as when I search through win 10 search function I get only web responses.
View 1 RepliesI have a laptop running Windows 7 that is connected to a printer. I am connected to the internet using a WiFi connection. I have a homegroup called workgroup. My wife has a laptop running Windows 7, connects to the internet using the same WiFi modem and prints using the printer on my laptop.
I downloaded Windows 10 on to my Windows 7 laptop and all of a sudden my wife can't print anymore. Microsoft, you've done it again. How I hate this!
I fooled around with HomeGroup settings on the Windows 10 laptop and the system attributes on my wife's laptop and now I can see her computer on my Windows 10 system. But I cannot see the printer on my system from her laptop.
I tried to click on my compueter from her laptop and I get a request for username and password. I don't know what username and password to use. I gather from reading the forum that I should put the name of my laptop in the username but I don't know where to look for the password.
I have noticed this problem come up on my Dell 7537 (Check out my profile for details) when I close the lid to put the computer to sleep, the HDD light turns off, but the fan continues to run, even after several hours. When I open the lid back up, it is just a black screen where I have to hold the power button to do a hard reset. The same thing happens with initiating a shutdown sequence, although that one only does it some of the time.
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