Lenovo Z575 Laptop - One Or More Network Protocols Missing
Jan 6, 2016
I have a Lenovo Z575 laptop w/ Windows 10. I recently updated to Windows 10 a couple months ago and everything was fine up until recently. I've been having this issue the past couple of days where I try to load up a webpage, it states that connection has timed out, so I use the Troubleshoot Problems option for my wifi, and it gives me the statement "One or more network protocols are missing". I used the "netsh int ip reset" command in the Command Prompt, and that seemed to work at first, but yesterday it happened again, only this time, it seems to pick and choose what pages load.
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Apr 5, 2016
Several times a day, my laptop's WiFi connection status changes from 'Internet access' to 'No internet'. When I use 'Troubleshoot problems', I get this: "One or more network protocols are missing on this computer - Windows sockets registry entries required for network connectivity are missing". Trying the 'perform repairs as administrator' fix does nothing, but restarting the computer lets me connect properly again. However, losing connectivity and restarting my computer every couple hours is getting irritating.
Earlier in the year I was getting the same message, but at that time simply restarting wouldn't fix it, I believe I needed to do either 'netsh winsock reset' or 'netsh int ip reset'. I honestly don't remember why it stopped happening, possibly changing away from Bitdefender antivirus (which fixed the BSOD problem I was having) worked. I haven't reinstalled Bitdefender, so I assume it's not that.
Some details:
· OS - Windows 10, 64-bit
· originally Windows 7
· Windows 10 installed via free upgrade
· Age of system: 2.5 years
· Age of OS installation: 6 months, have not re-installed
· System Manufacturer: Lenovo
· Exact model number: Lenovo IdeaPad U310, model name 437
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Dec 6, 2015
Noted immediately after 1511 total system update, yet may have been inherited from an earlier build...
All is working well, yet Network Troubleshooter reports "one or more network protocols is missing."
Various posted remedies have been verified or implemented, to no avail.
Win 7, on the same machine, reports no errors.
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Jan 1, 2016
What would cause my computer to have one or more network protocols missing and how can I fix it?
Below is the screenshot of the troubleshooting report.
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Jan 12, 2016
So I've had this issue for about three days now. I am able to connect to my home router, but I am unable to connect to the Internet. Troubleshooter said "One or more network protocols are missing". Not sure what happened, never touched networking except for connecting to my network. I created a thread on Microsoft Answers website. You can view the page here: One or more network protocols are missing on this computer....
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Feb 23, 2016
What can be done about "Missing Network Protocols", Windows 10 both computers/laptops?
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Jan 4, 2016
I just had this very annoying issue for a while, and scouring the internet proved to no avail. However, I stumbled upon the solution by myself. Simply go into an elevated command prompt and enter netsh int ipv4 install and restart your computer.
This is what solved the problem for me, though I had already tried a few suggestions (resetting winsock, giving permissions in NSI, etc) so that might have something to do with it.
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Feb 10, 2016
When I run the troubleshooting I keep getting the message that says:
"One or more network protocols are missing in this computer".
When I run the "netsh winsock reset" in the Administrator Command Center, I get the messages:
" The following DLL cannot be loaded: NETIOHLP.DLL" and "The following DLL cannot be loaded: NSHIPSEC.DLL".
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Feb 23, 2016
this issue has plagued me forever since windows 10, and even slightly in windows 8.1. this issue would come randomly and i cant connect to internet even if i were a point blank in front of the router. running the troubleshooting does not fix it. the only way to fix it most of the time is to disable the wifi adapter for about 2 minutes and re enable it again. in some cases only a reboot can fix it and in rare cases it can only be fixed by uninstalling the wifi drivers and starting over.i have tried with 3 different wifi adapters, 2 computers and 2 routers.
it seems to struggle the most with connecting to optimum wifi/Xfinity wifi (which my laptop is added to my account) its mainly this optimum wifi here causing issues making router itself a issue but still. the other router is my 4g sprint hotspot, sometimes on rare occasion the same thing happens.
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Feb 23, 2016
I'm trying to get to Gibson's Research website. I cannot access it. I'm being told I'm missing network protocols. How do I find what protocols I'm missing.
Windows 10 on a Dell Venue 8 pro tablet. Chrome, Internet Explorer, and Edge cannot access the website. IE is telling me about the missing protocols. The other two just say cannot access website.
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Jan 2, 2016
This happened after the latest major update.
I've tried the following steps with no success 1) sfc /scannow. This showed no errors
2) netsh advfirewall reset netsh int ip reset*** netsh int ipv6 reset netsh int ipv4 reset netsh winsock reset *** This command did not work originally until I went to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControl and changed Control/NSI folder 26 permission to everyone (This box was unchecked again after reboot
3) ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew
4) Disabling and Renabling the Network Adapter within device manager.
5) Uninstalling the driver
6) Installing the latest drivers both from the Asrock/intel website and googling my network adapter.
7) I saw the fix where someone deletes the Windows 10 WIN and WIN2, and replaces with a clean Windows 7/8 version in this registry: HKEY_LOCAL_MACHINESystemCurrentControlSetServicesWinsock HKEY_LOCAL_MACHINESystemCurrentControlSetServicesWinsock2
- Did not work also, it gave me a new problem no ethernet something which troubleshoot can't also fix.
8) Finally Reset W10. Still get the same error
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Jan 27, 2016
After updating my windows 10 rig, I cannot connect to the internet. When I run the troubleshooter, this error message shows up, "one or more network protocols are missing". I have tried several fixes including uninstalling and reinstalling the network drivers, going in and installing any missing network protocols, and a few other things. Nothing has worked or made any visible progress. I also used system restore, and restored to before the update, but it didn't do anything either.
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Feb 10, 2016
I have suddenly noticed a problem with internet connection. I cannot download any apps from Microsoft store (with unknown error message). Strange is that each other software (cloud clients, browser, ....) works perfectly.
I have already searched for solution on google and found command wsreset.exe but this did not work..
I have also tried network troubleshooter. It has found these errors:There is one or more missing network protocols. Windows sockets registry entries are missing
I have tried to repair these errors with some netsh commands, which actually did something but did not solve anything.
Another solution is to reinstall network drivers but this did not work either.
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Dec 28, 2015
I have w10, running a static ip address through time warner cable in Ohio. Time warner said they had a problem on their end, ever since then I can't connect to our security cameras. I run a powerline from the house to the office., have reset my computer, modem and wireless router. Still getting the same error - one or more network protocols are missing from this computer. I tried talking with time warner cable - no go!
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Mar 16, 2016
So as the title says I'm receiving this error when connecting to the internet that says "one or more internet protocols is missing on this device".
First a little back story: To make it short, I just I replaced the power supply in my PC, and disconnected/reconnected all cables, including data cables. When I booted my PC back up I was having this issue. The icon shows that I have internet but it will not connect in the browser or download updates.
I have seen other threads with this same error message and I have tried every software fix I have seen at this point, including uninstalling and reinstalling my drivers. In desperation I did a clean install of windows 10 hoping it would fix this issue.
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Feb 10, 2016
From one of my Windows 10 machines I am unable to access the shared folders on the other. The troubleshooter says "One or more network protocols are missing on this computer" and "Windows Sockets registry entries required for network connectivity are missing."
I have run sfc /scannow, but no problems were found. I don't get the problem when sharing in the other direction or when accessing the shared folders on the same machine.
This comes amidst a cluster of sharing-related problems. Before the reboot after which the present problem manifested itself, shares going in the other direction were invisible in the network browser (but could be accessed via the search bar). Also, the machine in question does not appear in the HomeGroup browser even though it is a member of the HomeGroup.
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Nov 15, 2015
Problem trying to connect to internet on laptop, but all working as normal on desktop.
Investigations revealed....one or more Network Protocols are missing on this computer, also Windows sockets registry entries required for network connectivity are missing....this on both Ethernet and wireless but they had been working perfectly since the update last week.
My laptop supposedly required "Internet connections Package Version 3.0 Publisher Microsoft Windows."
After messing about for an hour without success I loaded the 1511.. ISO.. knowing that I could not connect to the internet to download anything, this seemed to solve the problem, (fingers crossed) I can only assume this made the internet connection possible.
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Feb 10, 2016
So I have been without internet for a couple weeks and have spent hours trying to figure out what is wrong with my computer. I only have an ethernet port on my machine, connected to my router via powerline adapters (which work with my other PCs). Windows troubleshooter tells me that there are missing protocols, I have tried various things and nothing has worked. I have already tried: winsock reset(tool), replacing my winsock registry keys with another windows pc, I have tried that sfc /scannow command, no errors were found, i have also tried disabling netbios.
At some point I accidentally uninstalled 'microsoft network adapter multiplexer protocol', dont know how to reinstall it and now I am getting and ip config error from the troubleshooter. At this point I am thinking about re-installing windows. Is there a way to do this without losing settings for applications? This is such a freaking mess.
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Feb 23, 2016
This just happened recently, and still not fixed.
My router modem is changed. The internet works properly in any other devices which are not win10.
From the wifi connection: it's connected to ssid but no internet access. I cant even ping the gateway. And from the troubleshooting it mentioned that some protocols are missing.
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Mar 5, 2016
Which Network Protocols should I enable or disable for my PC?
My PC usage and router set up:
- file downloading while also browsing web or streaming video
- I don't do any lan/network sharing
- Torrent file sharing
- QOS is disabled on my router
- The PC is connected with Ethernet cable
My current settings
[ ] Client for Microsoft Networks
[ ] File and Printer Sharing for Microsoft Networks
[ ] QoS Packet Scheduler
[ x] Internet Protocol Version 4 (TCP/IPv4)
[ ] Link-Layer Topology Discovery Mapper I/O Driver
[ ] Microsoft Network Adapter Multiplexor Protocol
[ ] Microsoft LLDP Protocol Driver
[ ] Internet Protocol Version 6 (TCP/IPv6}
[ ] Link-Layer Topology Discovery Responder
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Feb 24, 2016
Trying to reinstall a WD MyBook external hard drive. Receiving the following "One or more network protocols are missing on this computer" Following diagnosis receiving "Restore network protocols to default settings", and "Windows Sockets registry entries required for network connectivity are missing". My computer is an HP Pavilion 23 all-in-one. My wireless router (connected with an Ethernet cord) is an ATT 67XHG8k.
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Nov 22, 2015
I have a Lenovo Y470 that I upgraded to Win10 about a month ago. All worked fine until today when the WiFi randomly disconnected. Now I can't even detect my network (yes it is broadcasting the SSID). I can see my neighbors networks.
My other devices can detect and connect to my network fine. I've tried rebooting router, renaming ssid, reinstalling network adapter, deleting the ssid from registry..
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Oct 3, 2015
i bought lenovo g50-30 last week. installed Windows 7 (have licence) and updated to Windows 10. everything seemed ok. after that i decided to clean install Windows 10. That's where my problems started...
during install when laptop needed to reboot, it didn't, and i made force shutdown, and after turn it on and continued installation. After finish laptop is running normaly. but i can't restart it.
every time i try, it stuck on lenovo screen, and nothings happens. i shutdown it on button, and then turn on and laptop boot ok. so i can shutdown but can't restart my laptop.
already tried disable fast boot but with no success.
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Feb 13, 2016
Iam not able to adjust brightness on my Lenovo Windows 10 laptop. The short keys don't work and the option in taskbar on clicking the battery icon doesn't work either..
I think I got this problem after the windows update that came a few days ago. My laptop screen is brighter than my future right now and Im forced to use some third party screen filter software to avoid hurting my eyes..
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Sep 3, 2015
In June a friend bought a Lenovo Z50-70 laptop running Win 8.1. He particularly dislikes touchpads so uses a mouse. In 8.1 I was able to disable the touchpad for him, via Device Manager. He's now updated to Win 10 and the touchpad has come back to life. I've been trying to disable it again, so far without success.
In "Settings", the only option under touchpad is to alter the delay on using "click". I went to Control Panel.
In "Device Manager > Mice and other pointing devices" there are only two options, "HID-compliant mouse" (which has a disable option) and "Lenovo Pointing Device", which I assume refers to the touch pad (is this assumption right?) and which can be uninstalled but has no "disable" option.
In "Device Manager > Human Interface Devices" amongst other things there are two entries both named "HID-compliant vendor-defined device". Both can potentially be disabled, but without further knowledge I'm disinclined to disable them in case I inadvertently disable the mouse in the process.
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Aug 24, 2015
I have a Lenovo G500 upgraded to Windows 10. Last night I switched it off but now when I turn it on, it stuck in the startup Lenovo logo. I think that it is a driver issue but I cannot boot it in safe mode to fix it? What can I do? ( I don't mind to lose my files) .
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