Lost Files / Music And Apps From User Account

Dec 24, 2015

I seem to have lost all my files, music and apps in my W10 user account. I am unable to click on the start menu, the only way I can get any function from it is to right click on it. The start menu does not seem to work on any of the accounts.

Have uninstalled my McAfee AV

Have tried to do a W10 reinstall ( The previous version of windows was W8.1) But get the "Something Happened W10 Instillation has failed" at first the 25% 33% 44% and now the 83% part of the instillation.

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