Microsoft Surface Book Random System Freeze?
Oct 26, 2015
I have read other threads on Win10 freezing after upgrades but they are very different than what I am experiencing. Just got the Surface Book this morning. It is the i7, 256 Gb hard drive, 8 Gb ram version. Without installing anything the system randomly freezes. Does it more often if using the stylus. The only way to recover is a hard reboot. I turned off BitLocker and reduced it from every few minutes to maybe 1x per hour. Looks completely random. I also changed to local login and appeared to reduce it more. Can actually use the stylus some now. I have downloaded all the updates. After reading all the problems with Win10 freezing I am wondering if it is an OS bug and not a hardware problem. It has me seriously considering taking this back to the store. I am going to try turning the blue tooth off and try it that way but without the stylus this laptop is not worth the 2400 to me.
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Jan 10, 2016
I didn't know where to put this thread, but because it has to do with system performance, I thought this might be the best place to post my issues with Win 10. Let me get straight to the point:Up-to-date Windows 10 install (ver 1511 OS Build 10586.36)I haven't tested it but it seems like when the computer becomes inactive after a period of time, the whole system freezes - the mouse isn't moving, the desktop remains static on the last windows that were there, the time remains static (it doesn't change), CTRL+ALT+DELETE doesn't work.
Only solution seems to be to a hard reboot.In all other aspects the computer works fine: no virus (as determined by up-to-date version of Free Avast AV), SSD runs super fast, computer reboots, shuts down and goes to sleep perfectly. It's just when I am working on the computer and get sidetracked and when the computer becomes inactive, the computer freezes.
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Oct 24, 2015
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Aug 23, 2015
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Dec 5, 2015
I have random freeze and BSOD with various errors.
dumps as requested by stickythread are attached.
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Aug 17, 2015
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CPU: AMD FX 6300
GPU: AMD R9 270X sapphire Dual X
HDD: 1TB (nearly full)
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Aug 30, 2015
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BSOD usually happens in more graphic intensive games like GTA5 or Elite: Dangerous. I haven't gotten it in games like League of Legends or Hearthstone, which are less intense.
2 most recent Minidump files and the debug file are attached below.
Crash Dumps.rar
BROCKSRIG-Sun_08_23_2015__01509_33.zip
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Sep 5, 2015
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