Networking :: Cannot Connect To Internet
Feb 22, 2016
I upgraded to Windows 10 two months ago. Last week, I lost networking. I've scanned the posts and haven't found a solution.
Network troubleshooter says adapter might be the problem, device manager shows adapter working normally. Power saving not enabled. No VPN installed. Original adapter is Broadcomn NetLink Gigabit Ethernet.
Too late to roll back to Windows 7.
Installed new Realtek PCIe GBE Ethernet adapter that is Windows 10 compatible. Tried an old USB Netgear wireless approach.
Cannot connect desktop to network at all. All other tablets, laptops work fine.
Tried all suggested command prompts (netsh, etc).
Tried updating drivers by downloading to tablet and then transferring to computer.
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Similar Messages:
Feb 10, 2016
Ever since I got my computer (which came with Windows 10), I've had trouble connecting to the internet. Every time I shut down and start it up again, it's never online even though I'm using a cat 5 cable hooked directly to the source. My laptop can connect wirelessly, so that's how I know my internet is fine, but it's a Mac (which I'm currently using) so it's a completely different OS.
Usually if I went into the command prompt and did ipconfig /release then /renew, it fixes it, and I'm online. But ever since doing a recent Windows Update that trick doesn't seem to be working anymore. I.E. ipv4 and ipv6 are enabled, tried turning off Firewall temporarily to see if that was the issue, tried uninstalling antivirus software.
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Nov 21, 2015
There seem to be a lot of these problems and they are posted all over.
Firstly most of my programs that were carried over from my windows 10 upgrade seem to have some form of internet connectivity problems, my browsers work completely fine, with the exception of internet explorer, which I think is the reason for the connectivity problems, it also seems that I cannot install java, that was a possible solution that came up in a different forum. error says: cannot install java with current internet settings. The other programs that have connectivity problems are steam, bluestacks and Microsoft office 365, and that it cannot verify my licence I am currently reinstalling it to see if this solves it. will post it here if it has been solved. I use to have comodo antivrus before upgrading to windows 10, I am unsure if there are any remnants of it hiding that is causing these problems.
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Feb 10, 2016
I have just bought an HP laptop running windows 10. I cannot connect to internet wirelessly as when I select my network connection it requests username and password. (Screen shot attached)I only have a network password for my connection and have never had or been requested for a username.
We have a couple of laptops at home and they connect with password only no problem. It is only this laptop that requests both. I can find no way past it and cannot connect. It connects via cable fine but thats obviously not ideal for portable laptop.
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Nov 8, 2015
Running Windows 10 on an HP Multimedia Laptop.I am on vacation in Mexico, Outlook and Edge/Firefox timeout (Laptop) when I try to search/update. HOWEVER my Kaspersky virus dB update can access the Internet (on laptop) with no issues when I run it. I had no problems at home, the only difference is I am trying to connect at the hotel in Mexico. I have tried connecting with both wireless and lan, changed both to trusted networks and rebooted. Same problem, shows a connection but Outlook and Browser timeout. Troubleshooter does not find anything wrong.
The network is fine, I am using my Android tablet and cell phone connected to the network to send this question. Is this some location/security setting in Windows 10?
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Feb 23, 2016
I recently upgraded to windows 10. i started having a series of problems but they eventually fanned out but I still am unable to connect to the internet via wifi. I have to use the ethernet cable.
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Oct 16, 2015
My aunt did the free Windows 10 update from Windows 7. After the update she had no internet connection so she decided to roll back to Windows 7. After the roll back, she still has no connection. Her connection icon says "unidentified network" and will not connect to the internet. It is plugged directly into the modem.
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Aug 8, 2015
Why when I upgraded my laptop to windows 10,it does not save password to connect to the internet?It has connect automatically and place to put password in,but if I restart laptop I have to still add password every time.In windows 7 it saved it and I would just hit connect.How can I fix this?Also I`m running windows 10 pro and in user accounts,it doesn`t have manage your network passwords,in the left panel like I googled and says it`s suppose to have.
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Jan 13, 2016
After automatic online updates by MS the system was automatically set offline by MS!
Notes:
a) hardware is ok - verified by other OS
b) network connections were ok during automatic update and are still ok verified by other OS systems
c) the automatic update is the only change in the software
d) the only message was from MS browser "we are sorry you are not connected to Internet"!
Questions:
(1/5) What can be done ?
(2/5) Windows 10 advices to use online support in the situation MS update set PC offline, why ?
(3/5) How can one use online support after having forced to offline ?
(4/5) Is there any way to prevent Microsoft update to modify network drivers / drivers is general ?
(5/5) Why did the update by MS set the system offline after having completed its operations!
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Sep 3, 2015
After updating to Windows 10 I cannot sign in to a Microsoft account, look at the Store or do anything that requires connection. I initially thought it was something wrong with my connection to the WiFi but my browser can connect and download from the internet fine and I am writing this on the same laptop.
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Sep 12, 2015
I recently updated from Windows 7 to windows 10 and now i can't connect to the internet. Someone suggested i update my network adapter driver but i can't do that without an internet connection
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Mar 14, 2016
Completing a windows update. Cant get out and can't connect to Internet.
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Jul 29, 2015
I updated Windows automatically on my laptop the got the error msg. i use a lan cable to connect to internet, but a error message comes up 'A connection to the remote computer could not be established'
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Oct 14, 2015
But I'm currently browsing the internet and typing to you.
In fact - I can do virtually everything (League; Steam; Skype; etc) except use any OS feature that requires logging in -
e.g. Mail, User Accounts, Shop, etc. Then it says something along the lines of "Cannot use this service without an internet connection - please connect and try again." When I run Network Diagnostics as the prompt recommends - it says I am connected and cannot find a problem.
It doesn't always happen - but it seems to be determined on start-up. If I restart it now it might be working next launch - but 75% of the time it will encounter the same issue. It's been happening for months now but I've sort of gotten used to using my phone to check my emails - but I've now encountered an issue with one of my hard drives being unable to be searched (tried indexing, etc) and the only step I've found that I haven't tried says it could be a corrupted user account - but I cannot update my user account without "connecting to the internet". -_-
The system is up to date. No driver updates available.
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Jan 10, 2016
I downloaded Windows 10, uninstalled my anti virus and disabled my firewall. I am unable to connect to the internet (Ethernet) on Windows 10, I've check the IPv6 and IPv4 which are both activated. I may need the drivers but I'm unsure how to do it.
My other issue is I can't revert back to Windows 7. Apparently my PC deleted the Windows 7 files downloading Windows 10. I tried using the windows disc to format my ssd to clean download Windows 7 back onto my computer, but it wouldn't let me for some reason.
So if there is an easy fix for the internet issue, ill keep Windows 10. But if it's going to take me all day of troubleshooting I'd much rather format my computer back to windows 7.
GTX 970, i5-4460, 8GBs of ram, Sabertooth z87, 650w PSU
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Sep 5, 2015
New Dell laptop and everything else works. Have deleted and re-downloaded iTunes 2x. Made sure it's enable in Windows firwall. Even turned off firewall. Deleted McAffee totally. No proxy server is checked. I've googled all day and it seems others are having this problem but I can't find a solution. I'm convinced it's some setting somewhere but I've tried/googled everything. The iTunes diagnostic says iTunes is NOT enabled in firewall, but it is. It will say it's not enabled even if I turn off the firewall off.
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Dell Inc. Inspiron 5558
iTunes 12.2.2.25
QuickTime not available
FairPlay 2.8.30
[Code].....
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Aug 25, 2015
The internet functionality works fine on his PC after upgrading from Win 8 to Win 10, though there is one problem that we cannot seem to figure out. Whenever the computer is restarted, it somehow cannot connect to the internet. This is especially weird because it will connect after being booted up from a full shutdown.
I should also mention that this is connected via Ethernet cable, not WiFi.
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Feb 5, 2016
Tried to connect to Wifi today and couldn't find how. When I searched for online assistance I noticed that it directs you to the settings and then the network & Internet tab.Except I don't have that tab in settings. Mine is only Network.
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Jul 30, 2015
I just installed Windows 10 Pro and I don't have internet on Google Chrome,Mozila Firefox,Steam,Spotify, etc.
I can only go on internet when using Microsoft Edge,and the computer said that it has connected to the internet when I put the cursor over the internet icon.
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Feb 2, 2016
Rolled back to Win 7, now I cant connect to the internet.Checked device manager and all shows good with no errors Wi-Fi shows connected to network. IE, Firefox and chrome will not connect.Of course I was way to smart to do any kind of back up.Was thinking about taking back to factory specs, just have to find the rescue media I created when laptop was new.
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Oct 14, 2015
So I've built my first ever PC and I chose the ASUS Z170-A as motherboard. When I was finished I installed Ubuntu. The ASUS motherboard do not have wifi compatibility integrated so I used the ethernet cable to connect to internet. That worked just fine, everything worked very smoothly. Then I decided to install Windows 10 instead. I bought the Windows 10 Pro, wiped out all the Ubuntu reserved partitions on the SSD disk, and install Windows.
But now, while having the ethernet cable inserted to the motherboard, it wont recognize it. The green and orange lights next to the ethernet cable input are even turned on (indicating that the PC does have a connection). But still the OS wont recognize that it is there. So even when Ubuntu succeeded to recognize the cable, Windows 10 din not. I speculated that I need some kind of software to detect the cable, but I am probably wrong.
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Aug 18, 2015
So I reformatted a existing computer (Which was on win7) with Win10. I can not for the life of me connect to the internet though. I have tried the following:
- /release
- /renew
- Tried setting my ipv4 address manually - when i did that and restarted my computer, it got set back to obtain automatically.
- manufacture resetting my router (Dark Knight RT-N66U)
- upgrading router to latest firmware
- uninstalling the NEC drivers and re-installing
- i can ping 127.0.0.1
- i can not ping the router 192.168.1.1
- this is the same machine i used with win7 just reformatted with win10 and yes the internet was working on windows 7.
- *also have multiple other machines on my network - some windows -some mac -all work fine wired or wireless.
and countless of other things but cant even think off the top of my head right now.
Output of ipconfig /all
C:Windowssystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-9NPA4PQ
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[code]....
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Aug 18, 2015
I have an Acer ASpire laptop which after updating to windows 10, the screen displays the recycle bin, the cursor, the lower toolbar, it cannot connect to internet and the sound icon has an "X"..I pulled the battery to see if it would continue but to no avail but did get a notice saying " desktop not available etc ect"
I can right click on the screen and get context menu's to appear but nothing that I can get any further with.If I right click on the sreen and select "Display Settings" I get a message saying" This file does not have a program associated with it for performing this action etc etc".
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Dec 28, 2015
After the latest update yesterday of win10, I was able to connect to the internet. But once my laptop was shut down, I've been unable to connect since. Rebooted wireless remote and double checked all of the connections. Defender took over as my firewall from Advast. I've been able to shut off Defender but am still unable to connect to the net. In my wanderings, I did come across "report" that information was being sent but nothing going past some unknown firewall. As far as I know there are only 2; defender and Advast.
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Nov 16, 2015
Since downloading to Windows 10 I have had trouble connecting my computer to the Internet. I am on a college campus and having a computer with no internet is like a truck driver without a truck. I am able to connect to the Internet at random times for a few moments before it shows up with limited acces symbol on my wifi icon in the bottom right hand corner. My internet works fine when it is plugged in through an Ethernet cable but that is very inconvenient.
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Aug 10, 2015
I downloaded Win10 Wednesday of last week. Ive had 3 issues. One major two minor (and related).
First, each time I try to wake my computer up from sleep, it crashes, i get the sad face and it tells me it needs to restart.
Second, Edge and the Store wont connect to the internet. It seems to be something with my Microsoft account. IE, Cortana, Steam etc. else connect fine.
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