Networking :: Constant Internet Disconnection?
Nov 8, 2015
I got a brand new HP Windows 10 laptop last week and on the second day of having it I noticed some internet performance issues. Basically this laptop will only connect to the Internet for about 10 minutes before switching to only a "limited" connection. When I try and disconnect from the Internet in the wifi submenu it refuses to disconnect. If I go off of that submenu and try to click into it again the submenu also completely refuses to open? I've tried alternatives such as accessing it through the control panel but this laptop refuses to click ANYTHING to do with the Internet at this point. I've been forced to restart and even completely switch off my laptop after this as its either frozen altogether or just been in useable as I needed the Internet for what I was doing. Like this is a brand new laptop it's not like there's any files on it that are causing slow performance or anything?
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Oct 14, 2015
But I'm currently browsing the internet and typing to you.
In fact - I can do virtually everything (League; Steam; Skype; etc) except use any OS feature that requires logging in -
e.g. Mail, User Accounts, Shop, etc. Then it says something along the lines of "Cannot use this service without an internet connection - please connect and try again." When I run Network Diagnostics as the prompt recommends - it says I am connected and cannot find a problem.
It doesn't always happen - but it seems to be determined on start-up. If I restart it now it might be working next launch - but 75% of the time it will encounter the same issue. It's been happening for months now but I've sort of gotten used to using my phone to check my emails - but I've now encountered an issue with one of my hard drives being unable to be searched (tried indexing, etc) and the only step I've found that I haven't tried says it could be a corrupted user account - but I cannot update my user account without "connecting to the internet". -_-
The system is up to date. No driver updates available.
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Feb 10, 2016
Ever since I got my computer (which came with Windows 10), I've had trouble connecting to the internet. Every time I shut down and start it up again, it's never online even though I'm using a cat 5 cable hooked directly to the source. My laptop can connect wirelessly, so that's how I know my internet is fine, but it's a Mac (which I'm currently using) so it's a completely different OS.
Usually if I went into the command prompt and did ipconfig /release then /renew, it fixes it, and I'm online. But ever since doing a recent Windows Update that trick doesn't seem to be working anymore. I.E. ipv4 and ipv6 are enabled, tried turning off Firewall temporarily to see if that was the issue, tried uninstalling antivirus software.
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Feb 23, 2016
When I used to use XP I could see a little yellow warning when it drops out. Now with win10 all it shows is a little white wifi connection symbol and it says it's connected to the network.
How can I have a monitor to see if my internet is connected in win10 NOT JUST THE WIFI NETWORK!
I solve one problem and another pops up to slow me down for half a day looking for solutions. I don't have a reliable connection any more, it keeps dropping out. I need to know these things because if I'm half way through a forum message or email then when I press send I lose the lot and have to type it all over again after refreshing the browser. I just need to know when it drops out so I can copy everything I've typed into the clipboard before I hit send.
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Oct 5, 2015
I downloaded windows 10 the first day I was able to access the internet. Now it's saying its limited. I troubleshooted and it says it does not have valid IP configuration and in the wireless connection it says unidentified network. It says public network shouldn't it be on private? Need straightening this out. Like I said it worked fine one day and now its says no interternt and limited. Sigh.
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Feb 22, 2016
I upgraded to Windows 10 two months ago. Last week, I lost networking. I've scanned the posts and haven't found a solution.
Network troubleshooter says adapter might be the problem, device manager shows adapter working normally. Power saving not enabled. No VPN installed. Original adapter is Broadcomn NetLink Gigabit Ethernet.
Too late to roll back to Windows 7.
Installed new Realtek PCIe GBE Ethernet adapter that is Windows 10 compatible. Tried an old USB Netgear wireless approach.
Cannot connect desktop to network at all. All other tablets, laptops work fine.
Tried all suggested command prompts (netsh, etc).
Tried updating drivers by downloading to tablet and then transferring to computer.
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Nov 8, 2015
Since I downloaded windows 10 I keep getting no internet connection before I log on. I called my internet provider and she had me checking a lot of things before she had me to type Device Manager in my search bar and look under networking to see if anything was off. Both my Ralink RT 3290 802.11 bgn Wifi Adapter and my Realtek PCle GBE Famili Controller had a yellow triangle with an exclamation mark in the middle beside them. She had me to right click on them to disable them, then go back and right click again to enable them. My internet connection came back but it keeps losing connection about once a week. I didn't have this problem before the download. This is a HP Desktop and I am connected wireless.
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Aug 9, 2015
Upgraded to windows last week and all has been great. Today, I lost internet connectivity on my Windows 10 PC this morning. I still have Network access to view the Windows 10 machine from the rest of my network. . Restarted the router and modem and still no internet access. Device manager says no issues with my Realtek Network card.
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Aug 7, 2015
i upgraded from win 7 ultimate to win 10 pro, but then downgraded back to 7 because my HP laptop was overheating all the time.My problem is that the WIFI show connected with internet access, but I can't open any website or do any download (tried many browsers, the wifi is workin on my phone, and the driver is installed).i am in urgent need to use my internet laptop.
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Feb 10, 2016
I'll have connections available on my computer (Windows 10 Home 64-Bit HP) but whenever I click the connection menu, they don't show up, which means I have to reset the modem, wait the 15 minutes it takes, and then the connections FINALLY show up. Once I'm connected however, if I click the menu again, the connections wont show up. The image I've connected shows what I'm talking about. I can wait for a long time and connections still don't show up. I was wondering if there's a way to troubleshoot this without resetting the modem every time I want to use my computer.
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Feb 10, 2016
My husband & I try to remotely support his father's HP desktop. In the last month or so he can get email, TeamViewer for remote access works fine we can ping websites by name and IP but cannot browse to them by name or IP. We have done all the things recommended on MS site for Fix Network Connection (Fix network connection issues.
We have reset router and cable modem, verified network drivers, flushed DNS, verified browser DNS settings. This computer is hardwired, other computer on wifi on same network works fine. We are 5 hours away. We made a generic "recovery drive" on a flash drive and sent it to him but usb keyboard and mouse won't work for him to use that option. Tried ps2 mouse, won't work. We don't know where to go next. Initially ran Network troubleshooter few times with no errors found. Now it gives Missing Protocol, says it fixes it, but doesn't.
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Feb 23, 2016
Sometimes when I'm gaming online my connection gets lost and my wifi gives me no internet signal but there is internet on my other devices, I solve it by clicking on airplane mode twice (on and off again ) then the Internet comes back . Is there a permanent solution to this ?
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Nov 6, 2015
I've had this issue for a while and haven't really bothered to do anything about it till now. Since I upgrade to Win10 some months ago, I've noticed that every time I start or reboot my PC my internet connection dissappears after the first 5-10 seconds and then returns some ~60 seconds later. The loss of connectivity is not displayed in the Network sys_tray nor will Chrome/Edge tell me I do not have a connection. What happens instead is that the browser tabs take a very long time to load until they all suddenly load at once. Services like steam connect on start up, but then I go into offline mode as soon as I "lose the connection".
I'm not using WiFi and have not changed any hardware since upgrading to Win10. My suspicion is that I'm able to receive packages, but my outgoing packages are being, somehow, blocked. I am using zonealarm but have also tried with it uninstalled.
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Jul 29, 2015
I upgraded my ageing Dell Inspiron 530 desktop PC this morning from Win7 Ultimate to Win10 Pro. The PC is connected to the router via ethernet cable.All seems fine in terms of the OS, but I have no internet access. I know the router's OK as my other devices are fine.When I run the troubleshooter it flags up "There may be a problem with the driver for the Local Area Adapter".Digging further, it seems the issue is "Windows couldn't automatically bind the IP protocol stack to the network adapter"
Looking at Services, I found the Wired AutoConfig and WLAN AutoConfig services weren't running were set to Manual. I changed these to Automatic and rebooted, but still no joy.The network adapter is an Intel 82652V-2 10/100 and Device Manager says it's working normally and the driver is up to date.
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Nov 21, 2015
There seem to be a lot of these problems and they are posted all over.
Firstly most of my programs that were carried over from my windows 10 upgrade seem to have some form of internet connectivity problems, my browsers work completely fine, with the exception of internet explorer, which I think is the reason for the connectivity problems, it also seems that I cannot install java, that was a possible solution that came up in a different forum. error says: cannot install java with current internet settings. The other programs that have connectivity problems are steam, bluestacks and Microsoft office 365, and that it cannot verify my licence I am currently reinstalling it to see if this solves it. will post it here if it has been solved. I use to have comodo antivrus before upgrading to windows 10, I am unsure if there are any remnants of it hiding that is causing these problems.
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Feb 10, 2016
I have just bought an HP laptop running windows 10. I cannot connect to internet wirelessly as when I select my network connection it requests username and password. (Screen shot attached)I only have a network password for my connection and have never had or been requested for a username.
We have a couple of laptops at home and they connect with password only no problem. It is only this laptop that requests both. I can find no way past it and cannot connect. It connects via cable fine but thats obviously not ideal for portable laptop.
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Feb 23, 2016
I have an issue on both my Windows 10 laptop and desktop PC. Both are DELL and new. Suddenly, my PC wouldn't connect to the internet using ANY wifi network. For this reason, I eliminated my WiFi modem - because the same issue happened when using my phone tethering. Using the Ethernet cable worked. Then a few weeks later my laptop has the same issue, but with this I can't plug in an ethernet port, because it dosen't have one. Both computers had IP Vanish VPN (probably nothing to do with it but thought I'd mention). I believe these issues happened after updates.
I've tried disabling firewall, antivirus, uninstalling Vanish VPN, using cmd from things I've seen recommended, updated network adapter on desktop.
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Dec 14, 2015
I updated my sys to windows 10 one month ago. I had a smooth experience on network accessing but now my system internal apps are not connecting to internet(like windows store, Maps, sports, Food & drink etc). But I can able to browse using browsers(browsers are connecting to internet).
Connection - Wired Connection Not limited.
I checked DNS settings too but no solution.
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Dec 26, 2015
One or more internet protocol is missing" ...
What I have tried : reinstall wireless adapter
Some cmd commands.
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Feb 10, 2016
Recently my laptop has a boot error and auto recovery and maintenances could not solve the issue. So I reset the laptop but kept the files and now it boots perfectly fine however none of the internet is working. It shows that I am connected to the wifi but there is no access whatsoever. I even uninstaled my network adapters and even tried a wired conmection and everything seems to not work. All my other devices are connected to the router perfectly.
I am using a lenovo y50 touch with windows ten 64bit.
I have already tried updating drivers, deleting temp files, disabling firewall (antivirus was removed from reset), and already tried the ip config release and renew.
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Jan 27, 2016
I recently got this problem. I restored, restore said it didn't complete, but problem is solved. However I have been having repeated connection issues. Not sure if it could be a hard drive failure imminent problem, or due to the forced update/installs Win10 makes me do.
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Dec 21, 2015
so i have recently upgraded to window 10 and im having some issues with my internet. so the problem is that it keeps on saying "no internet access " and theres also a yellow triangle on my wifi icon.I have watch so many tutorials on how to fix this but still havent found the right solution.ive tried things such as reset my router,flush my dns,reset my ip,update/uninstall my driver,changing power options .
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Sep 20, 2015
So, my wireless router went out on me yesterday during a thunderstorm, which I replaced today. My desktop will not connect to the wireless network at all. I have it connected right now, through my cellphone's hot spot. Also, I can connect my phone to the wireless network as well as a different desktop and get internet access, which suggests something wrong with this desktop, I would imagine.
Network Adapters:
ASUS PCE-N10 11n Wireless LAN PCI-E Card
Broadcom NetLink (TM) Gigabit Ethernet
I'm sure some additional information may be needed but I'm not sure what you would need, so I'll gladly provide what I can if needed.
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Nov 11, 2015
I've been running Windows 10 on my PC for a few months now. I upgraded from Windows 7 and absolutely love it! However, I am having an issue. When I use my PC on a normal basis, Everything is good. Internet connection is perfectly stable, no problems. But ALWAYS if I restart my pc, and SOMETIMES when I put it to sleep, when my computer turns back on, my internet connection can't be detected. I have to unplug it for about 5-10 seconds and do a full reboot in order for my internet connection to be detected by my pc. None of my other devices have this issue. I have an xbox one, Smart tv, my phone, laptops, etc. connected and none of them have the same issue.
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Aug 10, 2015
Why do I constatnly lose my internet connection since upgrading to Windows 10? Did not have this problem with Windows 7 and Century Link. Once it is gone, cannot get it to reconnect. Keep getting a reset error message each time when running the diagnostics. If I can't resolve this soon, will be going back to Windows 7!!
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Jan 5, 2016
I installed Windows 10 yesterday on 2 lap tops. Everything was fine, i could access the web. I installed it on a third one this morning. It was seeing the network but said it could not access it. I changed the password in the rooter thinking that it would ask me for the new password has Windows 7 does. But it did not.
Now I also have the same problem on the 3 lap tops. I cannot find the place to put in my password like I did on Windows 7. If I try to access 'manually' it does not recognize either. I know it is not my rooter because I was able to access the new password with an old lap top still on Windows 7 and also with my cell. So password and rooter work fine.
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