Networking :: Unable To Browse Internet
Feb 10, 2016
My husband & I try to remotely support his father's HP desktop. In the last month or so he can get email, TeamViewer for remote access works fine we can ping websites by name and IP but cannot browse to them by name or IP. We have done all the things recommended on MS site for Fix Network Connection (Fix network connection issues.
We have reset router and cable modem, verified network drivers, flushed DNS, verified browser DNS settings. This computer is hardwired, other computer on wifi on same network works fine. We are 5 hours away. We made a generic "recovery drive" on a flash drive and sent it to him but usb keyboard and mouse won't work for him to use that option. Tried ps2 mouse, won't work. We don't know where to go next. Initially ran Network troubleshooter few times with no errors found. Now it gives Missing Protocol, says it fixes it, but doesn't.
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Sep 7, 2015
since upgrading to windows 10 i am connected to wifi but I am unable to browse on the net . I have used microsof tedge as well as google chrome. None works.
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Oct 14, 2015
But I'm currently browsing the internet and typing to you.
In fact - I can do virtually everything (League; Steam; Skype; etc) except use any OS feature that requires logging in -
e.g. Mail, User Accounts, Shop, etc. Then it says something along the lines of "Cannot use this service without an internet connection - please connect and try again." When I run Network Diagnostics as the prompt recommends - it says I am connected and cannot find a problem.
It doesn't always happen - but it seems to be determined on start-up. If I restart it now it might be working next launch - but 75% of the time it will encounter the same issue. It's been happening for months now but I've sort of gotten used to using my phone to check my emails - but I've now encountered an issue with one of my hard drives being unable to be searched (tried indexing, etc) and the only step I've found that I haven't tried says it could be a corrupted user account - but I cannot update my user account without "connecting to the internet". -_-
The system is up to date. No driver updates available.
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Feb 23, 2016
I recently upgraded to windows 10. i started having a series of problems but they eventually fanned out but I still am unable to connect to the internet via wifi. I have to use the ethernet cable.
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Sep 2, 2015
I've been getting the following error : "The group or resource is not in the correct state to perform the requested operation" Things I've already done trying to solve the problem:
1) Clean install of Windows 10.
2) Made sure my WiFi network card doesn't go to Sleep, by disabling that option in the Power Management.
3) Have set hosted network mode to allow
4) Made sure that my network with internet access is set to sharing
Additional info: It was working fine untill some random windows update, after which the PC started getting BSOD when trying to host a network. Reinstalling drivers started giving me this error instead of BSOD. Then I rolled back to windows 8.1 and checked again. It was working flawlessly. I assumed it to be a driver problem, so I upgraded to Windows 10 again and this error is back.
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Jan 13, 2016
After automatic online updates by MS the system was automatically set offline by MS!
Notes:
a) hardware is ok - verified by other OS
b) network connections were ok during automatic update and are still ok verified by other OS systems
c) the automatic update is the only change in the software
d) the only message was from MS browser "we are sorry you are not connected to Internet"!
Questions:
(1/5) What can be done ?
(2/5) Windows 10 advices to use online support in the situation MS update set PC offline, why ?
(3/5) How can one use online support after having forced to offline ?
(4/5) Is there any way to prevent Microsoft update to modify network drivers / drivers is general ?
(5/5) Why did the update by MS set the system offline after having completed its operations!
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Nov 17, 2015
After 1511 update this morning and changing nothing else, I can no longer access computername..
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Jan 10, 2016
I downloaded Windows 10, uninstalled my anti virus and disabled my firewall. I am unable to connect to the internet (Ethernet) on Windows 10, I've check the IPv6 and IPv4 which are both activated. I may need the drivers but I'm unsure how to do it.
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So if there is an easy fix for the internet issue, ill keep Windows 10. But if it's going to take me all day of troubleshooting I'd much rather format my computer back to windows 7.
GTX 970, i5-4460, 8GBs of ram, Sabertooth z87, 650w PSU
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Aug 25, 2015
The internet functionality works fine on his PC after upgrading from Win 8 to Win 10, though there is one problem that we cannot seem to figure out. Whenever the computer is restarted, it somehow cannot connect to the internet. This is especially weird because it will connect after being booted up from a full shutdown.
I should also mention that this is connected via Ethernet cable, not WiFi.
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Dec 22, 2015
I recently downloaded the latest update for windows10 and since then have been unable to access the internet.
I have tried all the possible solutions available, but to no avail. using facilites of Windows10, but to no avail.
The internet group is shown on internet connections (shows “connected, secured)
I have contacted my internet provider and they advise that it is a “windows10 software problem”..
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Dec 28, 2015
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Aug 16, 2015
I have a brand new Dell computer with factory installed Windows 10. Unable to connect to Wifi. Shows "Limited" connection.
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Oct 28, 2015
I have a VAIO F Series VPCF217HG that I just upgraded to Windows 10 a few days ago. So far everything worked fine except one problem.
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Feb 10, 2016
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Feb 23, 2016
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Oct 5, 2015
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Feb 22, 2016
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Too late to roll back to Windows 7.
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Nov 8, 2015
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Aug 7, 2015
i upgraded from win 7 ultimate to win 10 pro, but then downgraded back to 7 because my HP laptop was overheating all the time.My problem is that the WIFI show connected with internet access, but I can't open any website or do any download (tried many browsers, the wifi is workin on my phone, and the driver is installed).i am in urgent need to use my internet laptop.
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Feb 10, 2016
I'll have connections available on my computer (Windows 10 Home 64-Bit HP) but whenever I click the connection menu, they don't show up, which means I have to reset the modem, wait the 15 minutes it takes, and then the connections FINALLY show up. Once I'm connected however, if I click the menu again, the connections wont show up. The image I've connected shows what I'm talking about. I can wait for a long time and connections still don't show up. I was wondering if there's a way to troubleshoot this without resetting the modem every time I want to use my computer.
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Feb 23, 2016
Sometimes when I'm gaming online my connection gets lost and my wifi gives me no internet signal but there is internet on my other devices, I solve it by clicking on airplane mode twice (on and off again ) then the Internet comes back . Is there a permanent solution to this ?
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Nov 6, 2015
I've had this issue for a while and haven't really bothered to do anything about it till now. Since I upgrade to Win10 some months ago, I've noticed that every time I start or reboot my PC my internet connection dissappears after the first 5-10 seconds and then returns some ~60 seconds later. The loss of connectivity is not displayed in the Network sys_tray nor will Chrome/Edge tell me I do not have a connection. What happens instead is that the browser tabs take a very long time to load until they all suddenly load at once. Services like steam connect on start up, but then I go into offline mode as soon as I "lose the connection".
I'm not using WiFi and have not changed any hardware since upgrading to Win10. My suspicion is that I'm able to receive packages, but my outgoing packages are being, somehow, blocked. I am using zonealarm but have also tried with it uninstalled.
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Jul 29, 2015
I upgraded my ageing Dell Inspiron 530 desktop PC this morning from Win7 Ultimate to Win10 Pro. The PC is connected to the router via ethernet cable.All seems fine in terms of the OS, but I have no internet access. I know the router's OK as my other devices are fine.When I run the troubleshooter it flags up "There may be a problem with the driver for the Local Area Adapter".Digging further, it seems the issue is "Windows couldn't automatically bind the IP protocol stack to the network adapter"
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