Networking :: Cannot Connect To Internet Wireless

Feb 10, 2016

I have just bought an HP laptop running windows 10. I cannot connect to internet wirelessly as when I select my network connection it requests username and password. (Screen shot attached)I only have a network password for my connection and have never had or been requested for a username.

We have a couple of laptops at home and they connect with password only no problem. It is only this laptop that requests both. I can find no way past it and cannot connect. It connects via cable fine but thats obviously not ideal for portable laptop.

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