Newly Upgraded Home Laptop Start Menu Not Working?

Nov 30, 2015

I have recently (read: yesterday) installed windows 10 home on my formerly windows 8 laptop, and have run into 2 major issues: i cannot get the start menu to come up, and I cannot use cortana/the search bar. I click on them, nothing happens. I hit the windows key on my keyboard, nothing. I tried to search for updates, but I don't know how without the start menu! I am becoming frustrated very quickly, as I have had to use command prompt (I suppose it works, but it is nonetheless irritating) to shut down or restart any time I have had to.

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