No Login After Resetting (retaining Existing Files)
Mar 5, 2016
OS: Windows 10 Pro 64-Bit (Upgraded from 7 Pro)
CPU: Intel i7-3820 CPU @3.60GHz, 32GB DRAM
MB: ASUS P9 X79 Pro L2011 socket
HD: Seagate Barracuda 3TB
PSU: 1200W Cooler Master Gold with X6 Fan in HAF X case
GC: AMD Radeon HD 6870 Graphics
LG DM2352D IPS TV HDMI Monitor
Bose Companion 5 External Speakers
Use: Mainly Office 2010, movies, photos and some CAD (no games or over-clocking!)
This is my hi-spec tower I had built for me in 2013 and I've had no end of trouble with it: Blue tooth not working, some USB2 and 3 sockets disconnecting and re-connecting erratically every few seconds, same with the HDMI monitor that does not integrate well with Windows, boot interrupts by Asus' POST saying the CPU Fan is not working which it is, WD My Book external drives seen in W7 but not in W10 and now, Adobe Acrobat DC Pro crashing after about 10 seconds of use.
Most of these issues still remain to the same or lesser degree: ASUS' after sales service and 3 year warranty is useless but Adobe went through the full test procedures and concluded that I needed a "clean" re-install of Windows 10. I am almost paranoid about keeping everything up to date, especially drivers and I am suspicious of generic drivers unless the hardware manufacturer says its OK like with the DVD optical drive for example.
From Windows 7 Update, the 10 Upgrade was seamless some months ago. But after clicking reset (keep my files option in Settings), and the process ran to the Welcome date page of rocks on the beach in shadow, Windows 10 will not proceed to the login page. Usually I just hit the spacebar but nothing. I have tried re-booting and re-setting but the same. Sometimes the MS plugged-in keyboard is active sometimes not. The MS plugged-in mouse is never active. Sometimes also the WiFi is connected but sometimes not. I have also tried ctrl-alt-del when the keyboard is working but also nothing. No I don't have a boot-up disc - I never needed one all through MS-DOS, 95, XP and W7!
There's nothing wrong with Adobe Acrobat DC Pro: I downloaded the allowable 2nd installation to my new DELL Inspiron 17 laptop on W10 Home and it runs like a train. But on my hi-spec desktop, it crashes after about 10 seconds and Adobe have thoroughly tested it all.
So what do I do to get to the login page?
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