Occasional Black Screen / Hang Which Doesn't Produce Minidumps
Aug 14, 2015
Recently i've updated my pc to Windows 10 and now it keeps crashing/hanging quite often and mostly while im in games.
Basically the "shutdown sound" plays, PC freezes, monitor goes black, keyboard and everything else switches off but apparently the pc continues working since i could hear teamspeak in the background once. Nothing else works and the only thing i can do is hard reboot. Unfortunately because of that no minidump is created and nothing is mentioned in windows event journal (except unexpected shutdown). Its almost as if PC switches off videocard and monitor and all peripherals but doesn't reboot.
I've run several hdd tests (crystal disk info, hdd tune pro, acronis disk doctor, western digital hdd tool) and 2 of those (crystal disk and hdd tune pro) showed 1 bad sector in a non system drive while the other two showed healthy/fine disks. My system is on ssd drive which is healthy according to all 4 tests.
I've also tested RAM on memtest86 and it did not found any errors in one full pass though i realise that it might take several passes to show errors. I've also run driver verifier and checked all non system drivers but again did not get any issues.
Additionally i've encountered some other issues after updating to Windows 10 which might or might not be related to the issue above:
1) Videos in media players as well as in flash/youtube sometimes stutter. This never happened before and it seems to be related to higher CPU or disk usage, even though previously videos did not stutter even under load.
2) Some software like lcdhost, logitech gaming software, aida64 behaves strangely - sometimes applications hang, sometimes they do not load, sometimes they unload. I've actually had one BSOD related to AIDA64 which produced minidump but it seems to have been fixed with the beta release.
3)Windows event journal mentions some issues with winnit and service control manager/_session1.
4)Nvidiabackend process keeps taking up to 40% of CPU power occasionally. Before updating to windows 10 i've never had that issue. Killing the process results in "nvidia geforce experience" not loading and then the process restarts anyway.
Im not sure what to do next since i've checked and tested just about anything.
For example when I try to open a .dll file nothing happens. When I right click it, the first option in bold, the default option, is open with. So when i double click that's what I should see, the open with dialogue. What happens is, the window in which the file is located just hangs no matter what i click on it. If I click anywhere outside the window it gets fixed and works normally again, but I still can't get to the open with dialogue because every time I try the same thing happens.
It's also the same if I get to it by right clicking and then selecting it, or if I go to properties to try to choose a default program.
What it feels like is that the dialogue does "open" but it's invisible and doesn't respond to me, since if i click anywhere outside the window that summoned it everything goes back to normal. I'd rather not have to reinstall windows for this.
PC froze and wouldn't ctrl-alt-del, so I turned it off from the power supply, and when I turned it back on, I get a black screen with flashing cursor just after the BIOS splash and just before the Windows symbol would normally appear. I've used a recovery usb - refresh, automatic repair, and system restore do not work, and I can't continue booting with the usb, can't get to safe mode.
I had a spare SSD, so installed 8.1 on it and used it to boot the PC, then attached the drive that wouldn't boot as a secondary drive. All of my files/programs appear to be there on the faulty drive, but for whatever reason the Windows 10 installed on it will not boot.
I'm sure the easiest option would be to wipe the trouble drive and reinstall Windows, but there are several work programs that would be a pain to go back and reinstall (would have to call in the vendor). Since the drive itself seems to be working, could I create a new partition and reinstall Windows to it, then uninstall the corrupted version?
What would cause a windows 10 OS to hang at the Shutdown screen? It just keeps spinning. My on off button won't shut the PC off. This just happened last night. I first did the Start Menut>Power>Shutdown. It took me to the Blue shutdown page and just hung there. It did not completely shut down. I tried the on/off button. That didn't work so I had to shut off the power strip to shut it off.
I've gotten two BSODs in the last month since I've built this computer (most recently today; last one about 3 weeks ago). But when I went to use bluescreenviewer, there's been over 10 minidumps in the last month. So I've uploaded my stuff here....
As a note, the BSOD seems to come on as soon as I turn on the computer, right after the blue windows logo comes up (I'm on Windows 10). I haven't gotten a BSOD while I've been using my computer or doing anything else.
I recently reset my windows 10 then I got problem my laptop can't produce sound so I can't hear sound from it the speaker logo in the task bar have x mark and when clicked it opens troubleshooter then windows can't find the trouble. I also uninstall and reinstall my audio driver, Realtek High Definition Audio and NVIDIA High Definition Audio, but nothing change this is frustrated me I need sound to play games, watching films, and watching youtube, so anyway I need sound to make my life harmony. One thing the screenshot (Windows+Prt Sc) also won't save the picture only dimming few second then I couldn't find the pictures.
I have not been able to get audio out of any programs (vlc, spotify, games etc.) The only program that seems to produce sound is my web browser. Inb4 my sound is not muted.
I upgraded from windows ultimate to windows 10. my computer boots through everything and finally brings up my old windows 7 desktop screen and then everything goes black, but mouse shows up on black screen. Is this a driver problem with windows 10? However, before the black screen appears the new start button and screen appears as the windows 10
It's not very often at all but now and then the desktop icons will refresh in a split second, is this normal? I also use fast start/boot. It's very quick, goes through bios and login screen is instant but the icons don't all pop up on my desktop immediately, some of them display whilst a handful tend to take a couple seconds to display (white generic paper icon) until this happens, happens every boot. It's still extremely fast, got a love SSD in combo with fast boot.
I notice the flash most when new software is being installed although I am not sure that's always the case. Would increasing the max icon cache work? I am sure this is more useful if icons start changing but maybe it is an advisable move? What is the default size of the Max icon cache in Windows 10. I am sure it was 500 kb on Windows 7.
I have recently noticed a bit of a performance issue on my HP laptop running Windows 10 Home.
What happens is, if I am not doing anything on the laptop, but am not putting it to sleep (i.e. idling), it stays at a low CPU usage. However, after a while (usually about a minute?), the CPU usage rockets up, and also affects my CPU temperatures (goes up from ~35'C to ~50'C).
The processes that are the culprit, as defined by the detailed tab of Task manager, are either "svchost.exe" or "System" - the latter is described as "NT Kernel and System" and is linked to ntoskrnl.exe.
The laptop came preinstalled with Windows 10 and doesn't have many programs installed.
Ever since the newest major update, my PC has stopped resuming from sleep. It'll boot up (I think) with the keyboard and mouse lit up but the screen always stays black. Takes a hard reset to get it running at which point the sleep data is gone and wasted. I've had allow hybrid sleep on or off, had USB suspend enabled and disabled, disabled fast boot and hardware fast boot. I changed a lot of settings I thought would be related and nothing. Nothing makes the slightest difference.
My PC regularly crashes. Usually with no notice it just freezes and never recovers, but occasionally it results in a Dpc_Watchdog_violation BSOD which in some cases it even manages to successfully reboot from.
The only pattern I can note is that the more stress the system is under, the more likely it is to crash. The fan speed usually correlates with the likelihood of a crash, but there have also been numerous occasions where it crashes with no warning or pattern.
It used to happen a lot back when I had Windows 7 on this machine, but after a fresh install of 8.1 it became a very rare thing to happen. However, since I upgraded to Windows 10 a few weeks ago, it happens multiple times a day.
Other than an SSD for the O/S and replacement HDDs, the machine is as it was when bought, an Acer Aspire M3300.
Because of that brief period where it worked fine with Windows 8.1, I suspect it's driver related, but I'm not going to pretend I'm an expert. The graphics drivers for the graphics card aren't supported on Windows 10 (ATI Mobility Radeon HD 4350), but other searches suggest it works fine regardless.
Since upgrading to Windows 10 from 7, I ran into the same issue as [URL] ....
So I tried the catalyst scaling option for my desktop and this seemed to fix the issue for mostly everything, desktop and most games, However, the problem still seems to arise with some games I try to play, such as Xcom Enemy Within or Dawn of War 2. Changing resolution in these games doesn't appear to have any effect, the image is still falling off the screen, I use my desktop on a 32 inch TV as opposed to a monitor via HDMI, and keep it set to 1600x900 as opposed to its native 1920x10180, but even leaving it at 1920 has the same effect.
I have my specs on a dxdiag file, dunno where to upload it here, but I'm using a AMD Radeon R9 200 Series on an Asus I built.
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter 2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot) 2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor) 3. Extend (still black screen and cursor) 4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For as beat up as the laptop is on the outside, the hardware performs fine. I also have a 2nd laptop (work laptop, also a Lenovo W541) that I can use if any solution involves downloading something bootable.
When I boot up my computer (to windows 10). It will do the Asus splash screen then instead of going straight to windows if does this black screen with the kinda terminal thing (with no writing/text) then goes on to windows. Does this affect my computer?
win10 after showing logo black screen take 2 to 3 mintus to show welcome screen. amd radeon dual graphic card 7400+6310 driver amd site shows it a latest updated driver ...
My laptop, an Acer, has been freezing multiple times a day recently. Sometimes I get a blue screen eventually that tells me there's been a WHEA error, sometimes none of that. Yesterday, I kept staring at the screen for a while instead of restarting, and eventually it recovered. I could see the processor activity climb to 100%, and that interrupts claimed up to 14% of the activity. Afterwards, the network adapter (Qualcomm Atheros AR956x) was turned off, apparently because of a 'code 12' - 'insufficient available resources'.
That problem was only resolved after a restart. When I shut the computer down, I got a screen telling the computer was being 'prepared' for a long time - sometimes I also see a blue screen showing the installation of updates at start-up, even if none were waiting to be installed. The drivers for the network adapter are up to date, version 10.0.0.318 (apparently dating from May 2015). I'm quite sure this is a software issue - 'chkdsk' doesn't find any problems, nor does 'sfc /scannow'. And a friend of mine with an Apple laptop running Windows 10 (we've never exchanged USB sticks or anything) has exactly the same problem since installing Windows 10 (different network adapter however, and seems to have improved recently).
Okay so I updated from windows 7 to windows 10 i have these black bars around my screen instead of a full screen so I tried changing the resolution because it was set to 800x600 so I change it to 1920x1080.
Upgrade from Win 7 64bit to Win 10 64 bit on a Gateway laptop 3 days ago and everything worked well. This morning the laptop hung up in the booting process and wont fully load the OS. I get to the window logo, a greyed login box, and in task bar the clock and battery icon but nothing else. No start button no search and none of the pinned programs. Setup has only one user
I cant get into safe mode with Win key + R so I cant even get far enough in to roll back to a restore point or back to Win7 and I would prefer not to have to do a clean install of Win 7, restore my image and then re-upgrade if at all possible.
This will be in layman's terms. The new Microsoft Edge, Firefox, and Google Chrome, all get stuck, or hang. They take up to 3 minutes or even up to 5 minutes to unstick. Running on Toshiba Satellite. Just upgraded for free last night, and I was too tired, lazy, and dumb to do anything smart like a clean install, use a cool tool, etc.
I upgraded to Windows 10 from 8.1 and for some strange reason if i leave windows idle for no more than 10 minutes it decides to freeze hang. I had problem prior to this such as freezing/Hanging/blue screens after waking the PC from sleep, but now it happens during idle. I hope its not my CPU or Mobo. Everything else i should be able to replace easily in time.
I need to get the attached application to run. it has suddenly stopped interacting with windows. attached is the screenshot. the application is kernel.exe.
PC hang when I load it after the last update. The desktop is showed and PC start to load item from the toolbar ( the one next the clock). 2 application are loaded then system is hanged. Cursor is displaying a small circle and that it
I could load PC in safe mode. PC has 3 hard drive.
I did the chkdsk and SFC /scannow on each drive, No error found
Win 10 diagnostic report error found, but when I look in the Event manager, I don't see what is the problem.
yesterday I downloaded the 10041 ISO from the Windows 10 Technical Preview ISO March Update - Microsoft Windows.I installed by mounting the ISO into a VirtualBox and enjoyed having a look around. In fact I like it so much at my initial impression I decided to move into a dual boot system.
I have a 250gb SSD as my C: drive so I partitioned it and created a D: of 80GB for the Windows 10 preview.I then tried creating 2 different USB installers... one Rufus MBR for legacy BIOS... and the second using the microsoft USB/DVD installer tool. I also burnt a DVD. In all cases I used the very same ISO that I mounted sucessfully inside the VirtualBox yesterday.Each one of the 3 installers I created seemingly hangs at the initial black splash screen with the 4 blue windows in the centre. It goes no further and believe me I waited 20 minutes on one of them.
BTW.... I tried opening the ISO in WINISO and then mounting to BD ROM drive. Then selected the setup.exe and away it goes just like setting up on the VBox ... but then it get to a screen which suggests I need to install a different language pack to the one already installed, so I immediately realised this route is trying to upgrade my Win 7 which I don't want... so I aborted.
