Opening Programs Is Very Slow And Desktop Freezes And Crashes
Oct 12, 2015
One night I go on my pc to find out that it doesn't work properly anymore. I boot up normally but when I try to open any program, the loading icon appears on my cursor and after about 10 seconds my desktop crashes. My wallpapers turn from their normal wallpaper element to white plain background (the same way when a program is not responding it turns white).
Even if I am able to open a program, it will take 1 plus minute to open it, and then take another minute to close it. I tried to download drivers but it wouldn't let me because it just crashes.
My build is:
Amd fx 6300 @ 3.8ghz
Gtx 760
Asus M5A97 R2.0
Samsung evo 840 120gb ssd
A 1TB and 2TB drive
550w psu
Windows 10
I can't reinstall windows 10 as I don't have the disc since I got it for free from the windows 7 upgrade, and my windows 7 reinstallation disc is broken, so that's a no go.
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The title sums it up but here are the notes i already made and things i have tried so far:
Freezing issue :
I boot up ssd system drive with blank cd in drive. Log in windows shows but the sound chime is repeating rapidly constantly and the system has frozen.
Tried the same in safe mode and it doesn't do this!
I boot into Windows and after 2-5 minutes i can guarantee it freezes up completely including the mouse and keyboard. There is no log left behind because the system locks up and doesn't allow any information to be saved!
This also occurs in safe mode with networking enabled!
This also occurs when i boot windows with diagnostic mode chosen via msconfig
If i boot into Windows and try to burn a disc the hard drive has a lot of activity and the burning never actually commences. After a few minutes of waiting around the system freezes up!
In diagnostic mode chosen via msconfig, the burning app (basic windows "burn to disc" connect menu option) days checking disc when i insert black disc but then no hard drive activity occurs and nothing else happens in terms of the burning process actually taking place.
System mechanic told me the smbus driver needed updating. It seems i started getting the freezing issue after updating this driver but it may be coincidental and actually may be a Windows update that occurred at the same time (i think i recall things "getting configured" around the same time too).
When i look at the smbus driver (it is the amd smbus controller driver) it troopers that there isn't actually a driver installed at all!?
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Most of the fixes I have tried are related to the error 0xc0000005, which appears in the event previously mentioned above, but I am not the most savvy when it comes to more in depth analysis and repairs.
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