PC Crashes Coming Out Of Hibernate
Aug 29, 2015
I recently built a new PC, and it contains my old hard drive and a new 2TB hard drive. My old PC had Windows 7 on it. New mobo meant I needed to install Windows 8.I started to have issues right off the bat. Sometimes, it would boot to a black screen, and then would boot fine if I restarted. Windows 10 came out a few weeks later, and I upgraded to that. Now, it will try to boot Windows 8, then Windows 10 right after. It will still regularly boot to a black screen first. Additionally, coming out of hibernation often results in the blue screen CRITICAL_PROCESS_DIED error.
So far, I have not been able to find anything useful to fix the problem. I did some things in the command prompt, based on other threads' advice, such as running sfc.exe/scannow and dism.exe /online /cleanup-image /restorehealth. I got Error 87 after running the second one.
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This is on a fresh Windows 10 install, using a 60 GB SSD and a pair of 1 TB HDD's. No folders were moved off the SSD (C:) outside of what Windows supports. (That is, I moved all user folders to the HDD that I was allowed to, and installed all programs to the HDD that I was able to.)I enabled hibernation via the Power Options > System Settings section in the control panel. The C: drive has 25 GB free space; well more than enough for hiberfil.sys to work normally. When hibernating, the system appears to behave normally and hibernate as it should.
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Edit: Additionally, this has never been a problem on Windows 7. The SSD is in decent condition too, and has not exhibited any problems.
Edit: This problem was happening on shutdown and restart as well. I disabled fast startup, which corrected the problem when shutting down. Here's a summary of the behavior now:
Shutdown, no fast startup: Able to start up normally without any unexpected behavior.
Shutdown, fast startup enabled: Computer immediately shuts off just after reaching the Windows boot screen. Has to be powered on again and then will boot normally.
Hibernate, regardless of fast startup setting: Same behavior as above.
Conclusion: From my understanding, fast startup acts as a subset of hibernate. Windows 10 is not able to properly hibernate the driver(s) and/or some other system state. I might have to go through the drivers via process of elimination to see what's causing the problem.
Edit: I found the problem!
So despite no BSOD ever appearing, I ran the BlueScreenView utility to view the system dumps. Got the driver IRL not less than or equal error, found that it was from sptd2.sys; the SPTD (a SCSI bypass driver) I installed with Daemon Tools. I found a separate uninstaller for the driver and got rid of it; it's not something I need anyway. (Lots of Google searching will find you these utilities and solutions.)Would be nice if it showed an error or BSOD in the first place! I was about to go whack-a-mole on the drivers, but I would've never found the root cause.
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What, if any, is the name and location of the file that hibernates Windows?
I understand that hibernation can be initiated via "shutdown /h" but that's not what I seek.
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