PC Halts On Blank Screen With Flashing Cursor Happened After Update?
Oct 8, 2015
We have received two systems both AMD units which recently (last 2-3 days) had completed updates then refused to start afterwards. I cannot roll back or do a system restore. I could refresh the system i guess, or reset. But i would like to solve the issue at hand. Now unfortunately one customers was in a hurry so i had to reset the unit and send it back out the door. So i currently only have 1 system with the same symptoms at the moment. Unit has 8GB Ram, AMD FM2 cpu, 500gb hdd. Was originally running Windows 7 Home Premium but was upgraded to 10 by the customer and reportedly running fine. Both units apparently had done updates a few nights ago and now refuse to boot. The screen is blank and the cursor flashes from standard cursor to busy symbol. I left it for over 5 hours and nothing happened although the drive is blinking away. Hopefully i was looking for some input on manually finding and removing an update from the Windows recovery environment on the Win 10 Boot disk using cmd possibly. Oh and I'm currently running a chkdsk /f /r on the OS drive.
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Aug 8, 2015
I have downloaded and successful installed Windows 10 on one of my two computers. When I downloaded to second computer it hung on the installation re-boot. Now machine will only display BIOS splash screen and then shows a black screen with a single fast flashing cursor.
I tried putting the original Windows 7 install disk in the DVD but could not boot that way either. I can not get in contact with Windows support in Australia and have not been able to find an email address.
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Oct 18, 2015
PC froze and wouldn't ctrl-alt-del, so I turned it off from the power supply, and when I turned it back on, I get a black screen with flashing cursor just after the BIOS splash and just before the Windows symbol would normally appear. I've used a recovery usb - refresh, automatic repair, and system restore do not work, and I can't continue booting with the usb, can't get to safe mode.
I had a spare SSD, so installed 8.1 on it and used it to boot the PC, then attached the drive that wouldn't boot as a secondary drive. All of my files/programs appear to be there on the faulty drive, but for whatever reason the Windows 10 installed on it will not boot.
I'm sure the easiest option would be to wipe the trouble drive and reinstall Windows, but there are several work programs that would be a pain to go back and reinstall (would have to call in the vendor). Since the drive itself seems to be working, could I create a new partition and reinstall Windows to it, then uninstall the corrupted version?
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
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Aug 7, 2015
Have the above laptop and when trying to upgrade from Windows 10 I get the dreaded black screen problem.I get to 85% after I few reboots and it hangs at that point. No cursor on screen,clt alt del not working nothing,just blank screen no hdd movement. I tried plugging laptop into TV by hdmi still no screen. Power of laptop and previous version of windows reinstalled.
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Jan 4, 2016
I currently have a Windows 10 laptop that was working without issues for a while, however after a restart the laptop appears to load windows but never get to the login screen, only show a blank screen with only a mouse icon visible.
I have tried various Windows supplied options with the following outputs:
1. Boot into safe mode (with and without network) - this again only loads to a blank screen with only mouse icon visible
2. Window reset - appears to get stuck on 8% - only to show an error saying reset could not happen, reverting changes (option to reset with files saved was chosen - as current files are required)
3. Start Up Repair - issue not resolved
4. System Restore and System Image Recovery - N/A as Windows cannot find previous image or restore point
5. Booted in Low-Resolution video - again same
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Aug 11, 2015
At the final step of update, my laptop screen starts flashing. I restarted it, log in, the screen starts flashing again. I don't want window 10 anymore...
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Oct 1, 2015
When I got to start --> settings --> windows update, it just stays on a white loading screen. It never shows anything and just keeps the loading thingy.. I made a screenie:
So I can't see if there are any updates. This has been like this the last 3/4 weeks I think. it used to work just fine. And is there any way I can check if the latest updates/build is installed?
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Dec 1, 2015
For the last 10 days when windows 10 starts up it now automatically opens File Explorer. I can't seem to get it to just open the normal desktop.
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Dec 6, 2015
So basically, I've been dealing with this issue ever since I've upgraded to windows 10 months ago. I've done disk checks sata port checks almost everything under the sun
Months ago, anytime my computer was shut down for more than an hour or 2 I would encounter an interesting unique problem. After booting and loading the bios screen, the next screen would be black and would hang there and I would have to hard reset and try again. I would keep having to hard reset until it would boot into the Windows Boot Manager and from there I would hit the Reset button or go to the advanced settings, and hit continue to windows 10 and it would from there boot into windows successfully. AHA! now you must be thinking "Simple work around! Simply boot into the Windows Boot Manager every time you shut down your computer and easily but annoyingly bootleg boot into windows 10 everytime using the Boot Manager options" and I thought the same. Unfortunately unless I let my computer get to the boot manager by hard resets at that black screen I cant get windows 10 to boot.
I've reinstalled windows 10 again for the 2nd time on a new ssd in hopes that it was a drive issue but that does not seem to be the case, This is my second install of windows 10 on this ssd. This time I've installed windows HOME instead of Pro.
Do I've wasted a write cycle on this new Samsung 850 evo? I just received it in the mail and would rather not waste its lifespan on trouble shooting
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Sep 9, 2015
I have a constant flashing blue wheel by m cursor. It wont allow me to use drop down boxes, skips letters while typing etc.
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Dec 6, 2015
So basically, I've been dealing with this issue ever since I've upgraded to windows 10 months ago. I've done disk checks sata port checks almost everything under the sun and still have not found a solution to my problem.
Months ago, anytime my computer was shut down for more than an hour or 2 I would encounter an interesting unique problem. After booting and loading the bios screen, the next screen would be black and would hang there and I would have to hard reset and try again. I would keep having to hard reset until it would boot into the Windows Boot Manager and from there I would hit the Reset button or go to the advanced settings, and hit continue to windows 10 and it would from there boot into windows successfully.
Now you must be thinking "Simple work around! Simply boot into the Windows Boot Manager every time you shut down your computer and easily but annoyingly bootleg boot into windows 10 everytime using the Boot Manager options" and I thought the same. Unfortunately unless I let my computer get to the boot manager by hard resets at that black screen I cant get windows 10 to boot.
I've reinstalled windows 10 again for the 2nd time on a new ssd in hopes that it was a drive issue but that does not seem to be the case, This is my second install of windows 10 on this ssd. This time I've installed windows HOME instead of Pro.
I do NOT boot into a black screen with a cursor
There is now something I'm going to call "The Event" After a fresh install my windows 10 will freeze however i can move my mouse but no keyboard commands work and I from this point have to force reset my computer, AFTER i FORCE RESET when my computer is shut down for a couple of hours i encounter the boot problem. so this "EVENT" has something to do with whats causing this issue.
The Event was different when windows 10 was installed on my 1TB HDD, everything would lock up rather then being able to use my mouse and it would force reset on its own.
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Sep 28, 2015
I have been trying to download windows 10 on my laptop (windows 7). It does the download and looks like it is all downloading fine and it starts rebooting and then it goes to a blank blue screen and doesn't go off the screen. I have to turn my laptop off just to do something on it, it then restores my old version of windows and doesn't download windows 10.
I then check the update and it says "failed" with the error details "code 8007002C"
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Aug 24, 2015
I upgraded to Win 10 on Friday, and since, despite several resetting PC attempts, Win 10 will not load to the login screen. Instead, it is stuck on a loop flashing between the lock screen and a gray loading screen quickly back to the lock screen -- instead of loading to the login screen. This only happens when I attempt to restart or update my PC. If I go to the lock screen because I locked my PC or it fell asleep, I can unlock it. I have also attempted to reset my PC to the previous build, to no avail. I have no restore points.
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Feb 11, 2016
Here is a link to a visual of my flashing icons that appeared after the mentioned update.
[URL]
I have reinstalled after each update so far and it is something different every time.
---System Information---
Host Name: HOTLOAD
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.10586 N/A Build 10586
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Bradmph
[code]....
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Aug 12, 2015
I upgraded from Windows 8 to 10 without a hitch an hour ago and kept all of my personal files and apps. I set up my start menu and everything was working fine, but I wanted to change the image on the logon screen (or whatever you call the screen in between the lock screen and the screen where you enter your PIN/info). So I took a risk and downloaded the 3rd party app here:
[URL] and uploaded an image and hit apply. Of course right after doing that I went to lock my PC to see if it worked, and as you can tell... it didn't.
I've tried rebooting and it hasn't worked. It's just very rapidly flashing between a blue screen w/ a loading circle and my lock screen image.
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Feb 1, 2016
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Windows 10 - Blank start menu icons - Super User
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Oct 8, 2015
I cannot explain exactly the problem so i made a video.. here : [URL] .... I tried disabling the 2 services from msconfig..but no luck..
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Aug 12, 2015
I am running windows 8.1 and upgrade to windows 10. Install went fine but after final reboot I'm left with a flashing screen. when I turn off the laptop and reboot I get the login window I login to windows and the screen continues to flash, I cant access the start menu. how do I uninstall windows 10 and start again.?
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Aug 9, 2015
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Aug 19, 2015
I installed windows 10 on my machine last week which went fine with no errors. Since then, I have come into work everyday and found the computer idling at the login screen, flashing and not responding. Just a constant flashing until I turn it off. Because of this I've had to reset windows under the troubleshoot option on start up. Safe mode doesn't work, and back up restore doesn't either. I wanted to add that I don't receive an error code or message.
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Aug 10, 2015
A friend upgraded their computer (HP Compaq 6710q) to Windows 10 recently. It boots up ok, but after about a minute the screen starts flashing periodically. Nothing can be done or executed on the computer.
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Aug 18, 2015
After starting install of windows 10 screen is now flashing, can not do anything!
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Aug 25, 2015
I had windows 7 n downloaded 10, everything went good until I logged in n the screen started flashing can't click on anything..
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Aug 10, 2015
Problem with the logon screen with windows 10. I upgraded on the morning of Saturday 8th August, without any serious problems. However, later on in the afternoon, I had to do a restart, after a virus/malware scan and removal of infections. The OS was updated at this point, after which a serious problem occurred. Once the OS reached the logon screen, it started flashing on and off between Logon screen and time/date start up picture, with the cursor showing busy. It also reported an error message to do with LogonUI .
I had no way to Logon, or to open task manager, so i had to boot into safe mode, and attempt various problem solving solutions read elsewhere for this issue on the net. None of these worked, so i had to roll back to Windows 7 for the time being. Should i upgrade again, this issue will have to be resolved.
Finally, though, i'm led to believe that LogonUI is malware, and not an important system file, but should it be removed, would this be the cause of the issue?
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Aug 25, 2015
Flashing screen on new Windows 10 install. I figured out how to return to Windows 8.1. It's restoring on my notebook as I typing this question on my Desktop. I Googled 'flashing screen' and it seems to be a common occurrence.
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