i did a full reset last night with the clean driver option, it was staying ar 99 percent for awhile last night so i went to sleep. this morning i woke up to it just stuck at being a black screen.i tried rebooting but it just goes back to a black screen after showing the blue windows icon. what should i do
View 9 RepliesThe most recent update has bricked my PC and I am stuck on the boot up screen, I have tried pressing F8 on boot up but don't get the option to reset it, what to do?
View 2 RepliesHow do I reset a PC with windows 10 installed to where it asks for a boot disk on a black screen or something like that? not where I reset it and windows is still installed, I need a reset it to where I can only go in the bios....
View 1 RepliesSo I was having a problem with my laptop stuck in a "Diagnosing Your PC" loop and then it would say, "Bad_system_config_info", and start the loop over again.
So I booted from a Windows 10 USB to repair/reset it with the "Keep My Files" option. Since then, it's just been stuck on a blank blue screen for the last 20 minutes.
Is this part of the reset process or did something go wrong?
I got windows 10 installed no problems last week and all was going fine until yesterday. I couldn't get into the store and a couple of apps didn't run. I tried everything to reset the store app and everything so last resort I went for a reset. And its all grand reset no problem, completed everything and reset but now I'm stuck at the lock screen. Obviously the driver's for the mouse ain't installed now because I can't slide the lock screen up to enter the login. what do I do now?
View 2 RepliesUpgraded my laptop to Windows 10 today, but it didn't ask me about whether or not I wanted to keep anything or not.. it just automatically kept my files.. but I wanted it to wipe everything clean with this install. So I'm on Windows 10 now and I want to do a factory reset, and I've gone to Settings > Update & Security > Recovery > Reset this PC.. But clicking the "Get Started" button does absolutely nothing. I've tried doing the Advanced Startup > Troubleshoot > Reset this PC too.. but it doesn't ask me how much I want to keep, or do anything actually, that just goes to a black screen and resets my laptop.
View 2 RepliesI'm trying to reset my PC to get out a temporary user profile I'm stuck on. Every time I start the reset process, I am sent to a frozen Choose Keyboard Layout screen. I can't use my mouse or touchscreen to choose a layout.
View 7 RepliesToday when I started my computer I logged in and after than I get a black screen with my cursor and desk bar flickering and can't do anything. When I press ctrl all delete and go to task manager it says nothing is running. I can't click anywhere or do anything except start up the task manager..
View 1 RepliesI tried upgrading my windows 7, but failed 5 times.
step 1 on copying files are 100%
step 2 installing features n updates are 100%
step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.
It's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, I'm thinking give up or buy new laptop with windows 10)... I'm currently downloading ISO file to blank DVD hopefully it's works....
I am working on the Co-owner of my place of employment. Today when doing some maintenance on her Lenovo x1 carbon it upgraded to the Win 10 pro from home on it's own, once this completed and restarted it will boot up to where I can access the bios or recovery, but the normal boot just displays a black screen with the curser and circle blinking. Unfortunately the bitlocker has been enabled and she does't have the recovery key so booting to safemode or even resetting isn't an option. I can access the command line through recovery but have no access to the c: since it is locked. I have run FRST64 and comeback with the common things like C:windowssystem32winlog.exe is missing..
View 2 RepliesI was updating with mediacreation tool, and it stuck at %93 black screen There is not cursor, says it is configuring settings %75 .....
View 3 RepliesI tried updating from 8.1 to 10 from the iso and after a few reboots it just hangs at a black screen, what can i do now? Should i just reboot?
View 9 RepliesSo i don't know what happened to my computer last night (Maybe it did an automatic update) I did a normal shutdown, and in the morning after I couldn't boot my Windows 10. It won't go pass the black screen with the blinking dash. I don't want to do a fresh install. I got all my important files in this computer.
View 1 RepliesSo, after having this problem for a few months I decided it was time i asked. Whenever I restart my pc for any reason, it just gets stuck on the black screen right before power off. Everything else still works fine, even when I update I just wait a few minutes then hard reset. But this is getting annoying especially when I have the updates that need multiple restarts because I have to sit there and watch it.
View 1 RepliesBlack screen and stuck cursor after upgrading to windows 10 on my acer laptop, I've tried all other forums and nothing has worked ...
View 1 RepliesI recently started getting a black screen when trying to turn on my laptop, a Sony Vaio running Windows 10. I am unable to download the DM log collector tool since I cannot use my computer at all. It stays on the black screen even if I let it sit for hours. It's possible that I backed up a Windows 10 file when originally upgrading from WIN7 but I'm not sure and if so, it would be on an external hard drive.
View 5 RepliesSystem: i7 950 X58A-UD3R Rev 2.0 16gb Ram GTX760. Pretty sure it's a Samsung 250gb SSD.
So I upgraded W7 to W10 via iso. Install made it all the way.
On reboot it's now suck on the black background, windows logo and spinning dots.
I was doing a factory reset on my Windows 10 computer, but it got stuck on 2%. After less than an hour from the beginning it got stuck, and it didn't move all night, although I selected the shorter method (deleting only personal stuff). I manually shut down my PC and I selected the second method. It said it could take few hours. But after half an hour it was still on 1 %. I have just one hdd disk. What could be the problem causing this? I am worried that when I will come back from work, it will still be on 1%.
View 1 RepliesI recently upgraded my Windows 7 PC to Windows 10 using Windows Update. The whole process was smooth. I never really ran into any problem. Because the PC is so relatively old, I decided to delete all files and reinstall windows 10 using the windows 10 feature 'Reset This PC' to start fresh and theoretically faster. During the reset when Windows is installing my drivers, I noticed that the screen is plain black - no mouse pointer and the amount of reset finished(in percentage) is not also shown. The screen is just plain black. I am pretty sure that both the monitor and CPU is on. I've tried waiting for atleast an hour. I turned my pc's monitor on and off - nothing happened. So I have to resort to hard reset/reboot coz I cannot really see anything on my screen.
When I turned the power of the CPU back, it gave me the error 'The computer restarted unexpectedly or encountered an unexpected error. To install Windows, click ok to restart the computer and restart the installation'. I pressed OK but after restarting, it gave me the same error over and over again. I tried the solution in this website ( during installation of windows | HERESJAKEN), and it got rid of the error. However, I am stuck yet again in a loop that continues to just restart my PC when they reach the screen that tells you how much of the reset is finished, in my case, im stuck at 64% of the reset. That screen is shown for like merely 2 seconds, then the PC will just restart again, then show the "Reset progress screen" again for 2 seconds then PC will just restart again, over and over. I think the only solution is to start the reset of the PC again, but I dont know how.
I had a problem with my computer and the guy at Asus told me to du a windows 10 reset and now it has been stuck on 58% for a few hours. What am I supposed to do? If I turn it off i fear damageing the harddrive or the system all together.
View 1 RepliesI recently updated to win 10 from win 7. After that i wanted to start fresh so i did a factory reset. I started the reset 9 hours ago and it stuck on 35 % of resetting. I don't know what to do because a video i saw on youtube said it will take 15-30 minutes to reset.
View 3 RepliesMy installation is stuck in a reset loop. The Win 10 Ready to Install came up, so I clicked Start and it rebooted, back to the login screen, and then Windows Update came up saying it needed to Restart Now. After a couple of minutes the Win 10 Ready screen comes up again. I've rebooted about 20 times and get to the same point every time.
View 2 RepliesSo I updated my tablet from 8.1-10. There were some issues so i reinstalled some drivers and the issues continued so i did a factory reset. The reset stopped halfway and wont continue. The screen is mostly blank unless i fiddle with some things and a screen comes up asking if I want to continue to update, reset factory settings, trouble shoot, use usb or cd or continue the reset. I have tried the reset a few times but it has not worked. Amazon.co.jp： マウスコンピューター 8.9型Win8.1タブレット･2in1 PC Office付 (Win8.1/AtomZ3735F/2GB/32GBeMMC/Office HB) WN891: パソコン・周辺機器 This is the tablet here. Unfortunately everything is also all in Japanese, which i understand somewhat but am kind of winging it.
View 4 RepliesMy desktop is Dell Inspiron 3647. I have reset my desktop and select keep my file. However, after the reset my computer is unable to restart, and it showed Window cannot restart correctly.
I tried to reset again and try to solve it with the advanced options, however I still unable to restart my computer.
After resetting UEFI to default values, I can't start WIndows because boot goes to UEFI.
I wanted to make a clean install of W10 and for that I had to make some changes in UEFI because it wouldn't allow me otherwise. But after the installation I see that I have some problems with the sleep and fast boot, not working well. So I went to UEFI and reset it to default, saved and exit. On boot, it goes to UEFI once and again. Windows doesn't load.
So I have to do the same changes that I had to do for installing W10. Disable fast boot, etc. And then yes, I get to Windows, but keep having the same sleep and boot problems. Both work really bad in different ways.
I also did other changes, by the way. I couldn't install W10 because it said that my disk was GPT partition style, so I had to follow some instructions to change that, which wiped my disk and partitions completely and maybe I missed some step...
Last night I finally decided to backup all of my files on my Windows 7 desktop machine and wanted to do a clean install of Windows 10 (I had been wanting to reformat for a while, this seemed like a good time to do it). I noticed after starting the free activation of Windows 10 (through Windows Update) that it would only update to Windows 10, so I let it proceed.Once 10 finished and booted up, everything was great. At this point, I went into settings and chose to Reset this PC, and made sure to select only to remove files - not fully clean the drive.
After being stuck at only 2% for 4 hours, I decided to give up on the reset completing. I turned off my desktop, and then downloaded the Windows program that creates the installation on a USB drive from my laptop. Once completed I inserted the USB drive into my desktop and installed Windows 10 as a clean install without any issues.After all of this, I cannot activate my Windows 10. Is my only option to use my old Windows 7 installation/key to do another clean install, then go through the Windows 10 update again?