PC Unable To Startup After Attempting To Reset - Blue Screen Error
Aug 10, 2015
My pc is unable to start-up after attempting to reset it(fresh reset). It is in a restart loop and when I try to turn it on the Windows 10 logo appears but then a blue screen appears saying "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we will restart for you." This then lets the PC restart and this restart process happens again. I have tried pressing F8 while it boots up to try to get it into safe mode but had no luck.
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Mar 14, 2016
I built my very first PC in the weekend. Everything was working fine, but after a restart, I had an error message saying something along the lines of "Windows couldn't start". I then had several options where I ended up choosing something like "Start Windows from a version that worked" which erased like half of my programs and many of my drivers. I then proceeded to reset the computer entirely and restarted.
Now, the computer is working again (as it were before) and I've installed everything again, including all the drivers (I hope). However, when I restart the computer, I get a blue screen that says: "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll start for you. If you'd like to know more, you can search online later for this error: BAD_SYSTEM_CONFIG_INFO. It then restarts and works perfectly. This only happens every approx. third restart, the other times, it boots just fine.
I bought Windows 10 Home on a USB which I used to install on my new SSD. All the drivers should be up to date. What to do?
Components
Intel Core i7-6700K 4.0GHz Quad-Core Processor ||| Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ||| MSI Z170A KRAIT GAMING ATX LGA1151 ||| Motherboard Kingston HyperX Fury Black 16GB (2 x 8GB) DDR4-2133 Memory ||| Samsung 850 EVO-Series 500GB 2.5" Solid State Drive ||| Seagate Barracuda 2TB 3.5" 7200RPM Internal Hard Drive ||| MSI GeForce GTX 980 4GB ||| NZXT S340 (Black/Blue) ATX Mid Tower Case ||| Cooler Master 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
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Nov 14, 2015
So I was having a problem with my laptop stuck in a "Diagnosing Your PC" loop and then it would say, "Bad_system_config_info", and start the loop over again.
So I booted from a Windows 10 USB to repair/reset it with the "Keep My Files" option. Since then, it's just been stuck on a blank blue screen for the last 20 minutes.
Is this part of the reset process or did something go wrong?
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Sep 29, 2015
I've been using Windows 10 for few weeks now and it's been really good.
8GB Ram
1 TB Hard Disc
Asus Motherboard
i5 processor
Used the PC as I would normally do and shut it down last night. Recently installed the latest update for Win 10 as I recall. Otherwise no new changes or installation to the system.
So now when I switched it on its showing Automatic Startup Repair and it diagnose the PC but fails every time and shows a blue screen of startup repair where I can:-
- reset PC (reinstall but this fails at 36%)
- system restore or image restore ( but can't use either)
- startup repair (doesn't work either)
- command prompt (tried sfc/scannow and they won't allow me to do so unless I restart but keeps getting same error.
Tried unplugging the hard disc etc but same old loop again.
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Jan 12, 2016
I built a computer a few months ago using:
A Gigabyte Z97X Gaming G1 Motherboard
An Intel i7 4790K CPU
16 GB DDR4 Patriot Memory sticks
Samsung EVO 240GB SSD
Nvidia 256 GB Graphics card
Corsair CX750 Power supply
I immediately bought Windows 10 for it, and for the most part the computer worked fine the last few months. Every once in a while I would get a "Driver Stopped Working but has Recovered" that messed up the Windows control bar and required a restart to fix, but that stopped happening eventually with updates. I still got BSoD's from time to time, including "faulty hardware corrupted page."
Today I got a BSoD when I was logging in called "DPC Watchdog Violation," which I had seen before I think so I figured it would just restart and be fine. However, now I cannot restart the computer, because after the Gigabyte motherboard logo, all I get is a blue screen that flashes on and off quickly. It is just a blue screen, sometimes with a dot in the middle. No matter what I cannot get past this infinite flashing screen, even in safe mode. Commands from the keyboard do nothing once I reach this screen although I can the mouse around. I can enter the special Windows control menu before getting to the flashing blue screen, but nothing has worked from there
Things I've tried:
-Disabling restart after BSoD -- no effect
-Restoring system image -- error, then no effect
-Resetting Windows -- no effect (although I've lost all my applications now)
-Removing my graphics card and plugging my monitor directly into the motherboard -- no effect
-Updating BIOS -- no effect
Currently trying to figure out something I can do in the registry. My last option is completely redownloading Windows 10 without saving files, but I'm not confident that will work given everything else I've tried.
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Jun 22, 2015
I tried to use lumia software recovery tool as well but it said software package not available for this phone. How can I resolve the problem?
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Aug 16, 2015
I have a problem, I installed windows 10 and now I'm stuck in a boot loop after attempting a reset to wipe my files in hopes to make things a little faster, and now I'm unable to do anything other than enter the BIOS.
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Feb 24, 2016
I returned home from work today to find that my computer won't boot. Great, it's going to one of those weeks... After the bios screen and the windows 10 logo, the computer hangs on the following screen, blue background with the spinning white dots. It looks like it's trying to log in, but it gets stuck. The dots never freeze, or at least not in the hour or two I've left it- it just keeps spinning and trying to log in. Before I go further, I'll give you some specs:
Homebuilt Windows 10 desktop, up to date (upgraded from w7 months ago)
Gigabyte z87x ud3h mobo
Haswell i5-4670k
Nvidia 780ti
8gb ram
Ok, where was I. The strange part about this is that everything was working fine yesterday, and I didn't really do anything since then. I upgraded from W 7 to 10 months ago and it's been working fine. There were no windows updates yesterday (Feb 22nd), and I didn't install any other driver or system updates. In fact the only things I did install were the Steam VR test and a game on steam. There's nothing else I can think of that has changed since it was last working.
Now, onto what I've tried. I'm at a bit of an impasse here because I can't really get the computer to do anything. Booting into bios works, but that's about it. I can't get into safe mode (Due to W10, F8 doesn't work, can't restart into it from desktop, or from login screen). I've messed around with cables inside the tower, plugged and unplugged hard drives. In the course of restarting many times, I got a "bios corrupt" error, after which it started recovering into the secondary bios (losing all my OC settings and other bios settings). But the problem persisted. I then tried updating my bios, but I keep getting "invalid file" messages when I try to update from bios/Qflash. I also don't not have a W10 recovery stick (which I suppose I should have had around? I can't just download this somewhere huh?).
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Mar 27, 2015
My Lenovo desktop locked up and I rebooted. First it went in to an endless reboot and after several tries I got the Lenovo start screen and then a blank BLUE SCREEN. The mouse and keyboard work. I updated to 10/10.1 over the net, no disk.
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Feb 23, 2016
I returned home from work today to find that my computer won't boot. Great, it's going to one of those weeks... After the bios screen and the windows 10 logo, the computer hangs on the following screen, blue background with the spinning white dots. It looks like it's trying to log in, but it gets stuck. The dots never freeze, or at least not in the hour or two I've left it- it just keeps spinning and trying to log in. Before I go further, I'll give you some specs:
Homebuilt Windows 10 desktop, up to date (upgraded from 7 months ago)
Gigabyte z87x ud3h mobo
Haswell i5-4670k
Nvidia 780ti
8gb ram
Ok, where was I. The strange part about this is that everything was working fine yesterday, and I didn't really do anything since then. I upgraded from W 7 to 10 months ago and it's been working fine. There were no windows updates yesterday (Feb 22nd), and I didn't install any other driver or system updates. In fact the only things I did install were the Steam VR test and a game on steam. Nothing else was changed since the last time it booted properly.
Now, onto what I've tried. I'm at a bit of an impasse here because I can't really get the computer to do anything. Booting into bios works, but that's about it. I can't get into safe mode (W10, F8 doesn't work, can't restart into it from desktop, or from login screen).. I've messed around with cables inside the tower, plugged and unplugged hard drives. In the course of restarting many times, I got a "bios corrupt" error, after which it started recovering into the secondary bios (losing all my OC settings and other bios settings). But the problem persisted.
I then tried updating my bios, but I keep getting "invalid file" messages when I try to update from bios/Qflash. Finally, I didn't have a W10 recovery drive, but I downloaded one from Microsoft. Startup repair says it cannot find any issues, and attempting a system restore gives me the error "you must specify which windows installation to restore. Restart, select OS, then select system restore." that doesn't seem useful. Ok, on to command prompt. Trying to enter safe mode from here gives me a "boot config data could not be opened. System device not found."
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Jul 31, 2015
just recently i installed windows 10 (clean install) on my built desktop. At first it was fine installing programs etc. Then not sure what i installed last or what happened during an installation but now when i try to install a program like Nivida Graphics Card Driver the blue screen error comes up. It never fails, even if i try and install skype it also causes the problem. I originally had the Nvidia G experience installed but i read online that this might be causing the problem so i uninstalled successfully but it is still happening.
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Feb 10, 2016
It seems Microsoft has eliminated a feature I once used prolifically: Hardware Profiles. Windows-10 does have a "hardware profile", but it is nothing like what was in XP (or in Win-7, as I understand it). I want to know if there is an alternative in Windows-10 that allows me to control which Services are enabled or disabled from one session to the next, based on the currently selected profile (XP also had User Profile, but that's a different beast, and that still seems to exist in Win-10).
In the older O/S'es (XP, 2ooo, and NT for sure), you could set up multiple "hardware profiles" (silly name because it related as much to controlling Services as it did to controlling Devices). You give each profile a name, and set which one is the default startup if you let the screen time out. This is like the timeout in a multi-boot menu, and it's a menu that comes up right after the O/S menu if you are multi-booted. If you're single boot, it comes up at that same moment in the boot process.
Then, in the properties dialog for an individual Service, in the Logon tab (if I recall correctly, or maybe it was a "Startup" tab), those profile names you made will show up as a list allowing you to set enable at bootup or disable at bootup for each profile in that list.
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Aug 14, 2015
It has happened twice since I installed windows 10 in the last two weeks.
I have the default blue desktop in 10 and I also have a rather old ATI Radeoon HD 4600 graphics card, though the driver date in device manager is January 2015.
Whilst browsing facebook on two occasions the screen has just gone a totally blank blue colour, no error messages or anything like that. I have to hard restart, as task manager won't come up, and windows 10 starts fine again, doesn't go thorugh CHKDSK or anything.
WIndows 7 works perfectly on my other partition so not a hardware or monitor problem just specific to windows 10.
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Aug 12, 2015
Valid windows 7, sit back and relax message on the install, then blue screen of death and error loop, No support from Microsoft. Off to local computer store to see if they can get this fixed or off of my PC..... way to go Bill - no wonder the upgrade was free.
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Aug 18, 2015
Getting this Blue screen Error. Here is some more details.
==================================================
Dump File : 081915-32437-01.dmp
Crash Time : 8/19/2015 10:44:12 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000002
[Code] ....
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Aug 7, 2015
I downloaded the MediaCreationToolx64.exe to upgrade to windows 10 but it failed at 83%. An blue error screen appeared with . I wasn't even able to read the error because my laptop shut down.
So I tried upgrading to windows 10 again but now it requires me to give a product key. I tried to put my windows 7 product key but it does not work.
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Aug 24, 2015
I m using dell inspiron 14, and upgraded to windows 10. Now my laptop keeps restarting giving me internal power error. I reached the troubleshooting part where I clicked on startup settings.when I click restart there..it restarts with blue screen without giving me safe mode option.
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Sep 23, 2015
So every day i get this blue screen error 3 times a day, my pc started doing this 2 weeks ago, never did it on windows 8.1 and was fine on 10 for a while. Googled it and says its a cpu voltage error, but i have reset my UEFI to defaults, updated UEFI, updated drivers , and nothing works. My CPU is the intel i7 4790k and the motherboard is an Asrock Z97X killer. The interesting thing is my laptop does the same thing and so does my friends all in one pc, so is this a windows 10 issue? and is there a fix?
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Jan 9, 2016
So I have read a couple of articles of people with the same issue and they're saying that i should uninstall the graphics card drivers, and reinstall them, and i have done that and I'm still getting the same problem. I can't play any games and it's rough.
CPU: AMD FX-6300 Six-Core 3.5 GHz Processor
GPU: SAPPHIRE DUAL-X Radeon R9 280
Ram: (2x4) Corsair Vengeance 1600
PSU: CX600 — 80 PLUS® Bronze Certified Power Supply
MB: GIGABYTE 970A-D3P
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Aug 23, 2015
I used the media creation tool to upgrade from windows 7 to 10 and this happened upon reboot of the tool .
blue screen saying error code 0xc000000f
File: BootBCD
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Feb 10, 2016
I recently purchased an intel NUC6i5SYH kit PC and fitted it with the following RAM and HDD.
Samsung 500GB 850 EVO M.2 SSD: Amazon.co.uk: Computers Accessories
HyperX Impact 16 GB 2133 MHz DDR4 SODIMM Memory Kit (2 x 8 GB): Amazon.co.uk: Computers Accessories
I installed a copy of windows 8 that I owned and then upgraded it to windows 10. It was working fine for a couple of weeks, and suddenly it had and error and is stuck rebooting itself with a blue screen error.
The error appears to be different every time but the ones I have seen repeated are "WHEA_UNCORRECTABLE_ERROR" and "MACHINE_CHECK_EXCEPTION".
I can get into the BIOS and that's about it. I can't find a way to boot into safe mode and when I try and install a fresh copy of windows 10 via USB created from microsoft i still get a blue screen error after a couple of seconds.
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Dec 22, 2015
I just built a new computer and have been randomly getting this error message from time to time...and sometimes have trouble even getting the computer back to the Desktop without hitting the blue screen again....if I'm on the desktop and it happens it usually says (atikmdag.sys) at the end...sounds like a graphics card issue, however I have the latest drivers for the card (non beta)...when attempting a restart to fix and it hits blue screen right after that bit at the end is not there...here are comp. specs
Motherboard - MSI 760GMA-P34 (FX)
CPU - AMD 8320E
GPU - ASUS R7 360
RAM - Avexir Blitz 1.1 - 16gb 1866mhz (dual channel)
HDD - WD 1tb blue
Power - Corsair CX600M
OS - Windows 10 Home
I have some possible theories: The RAM may be causing issues...Avexir does not use the more common Samsung chips I don't think and has (Intel optimized) all over the packaging...I will try swapping G-Skill RAM from another comp soon to test this
Also I didn't realize at the time but the motherboard has no drivers from MSI past windows 7...could that be causing issues?...
And of course there's that ending on some of the blue screens indicating a graphics car issue...could the latest drivers for Windows 10 on a GPU be creating issues on a board with no Windows 10 drivers?
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Aug 17, 2015
Whenever I connect my acer aspire v5 572 running win 10 connects to external media like printer or mobile .. It freezes and show me page fault in non paged area ..
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Sep 28, 2015
I have been trying to download windows 10 on my laptop (windows 7). It does the download and looks like it is all downloading fine and it starts rebooting and then it goes to a blank blue screen and doesn't go off the screen. I have to turn my laptop off just to do something on it, it then restores my old version of windows and doesn't download windows 10.
I then check the update and it says "failed" with the error details "code 8007002C"
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Aug 12, 2015
This is happening sice i installed windows 10.On windows 8.1 this was not happening.
Every time when i try to update a game,and install something my laptop restarts and it saying "Page fault in nonpaged area"
I know how to fix it.Only instaling and updating games from Steam works.
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Mar 23, 2016
A couple of weeks ago when booting up my PC, I came to I assume the Windows 10 version of the blue screen of death. It said something to the effect of a kernel security check error, it said it was repairing the PC and would reboot.
However, it wouldn't reboot. The farthest it would ever go is the 4 blue square windows screen and then eventually the screen would go black. For a while, the blue light on my monitor would stay solid but the "analog" and "digital" icons on the screen would alternate between analog and digital. Eventually it would just go black and the monitor screen would blink and the HDD light would stay off.
Multiple reboot attempts never got past that screen, and eventually the screen will just go black and the monitor light just blinks.
I went to my office computer that also runs Windows 10 and made a repair disk. I got home today, got into the BIOS and changed the boot priority to the DVD. I was able to get it to boot up to the repair disc (after a couple of attempts) and got into the repair utility. I tried the Start Up (or boot) repair, and it said it couldn't fix it. I tried the system restore and it said I had no restore points. So I thought (stupidly), maybe just getting into this repair disc area it would go ahead and boot on up. So I clicked "Exit and continue to Windows 10". Well that got be right back to where I was, a black screen.
So then I decided I would just go back in and use the utility to "reset", keep certain files and do a clean Windows 10 reinstall. Now I can't even get back into it. When I try to boot, IF I can even get any data to show on the screen and the monitor to "wake up" I can't get back into the repair disc. I can get as far as "Press any key to boot from CD or DVD" and then it will go to the 4 blue square windows screen that I was at previously, then eventually the screen will flash and then just stay black. By a little googling, sounds like maybe it could be a video card issue?
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