PC With GeForce GTX 980 Won't Boot Using HDMI For 4k

Oct 4, 2015

This is my setup:

PC: Alienware Area 51 R2 with a GeForce GTX 980 NVIDIA 10DE-13C0
Monitor: Samsung 4k TV 48JU6700

Only the HDMI1 port on this TV supports HDMI 2.0. I have a good quality IBRA 6ft HDMI 2.0 cable that I'm using. If I try to boot into Windows 10 while I'm plugged into the HDMI 1 port, the screen stays black and doesn't even boot properly. If I press the power button on the PC it instantly shuts off and if I try to move the HDMI cable to a different port nothing happens.However, if I plug into the HDMI2 port which doesn't support HDMI 2.0, the computer boots fine and I can get into Windows, however the mouse jumps around, the text is weird colors and not very sharp on webpages, and images aren't great.

I updated the BIOS, I have all the latest updates for other hardware, including GeForce Experience. I also followed all the instruction on setting up the TV to use as a 4k monitor.

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