Performance :: Can't Perform Clean Boot
Mar 5, 2016
Basically, I am following the instructions to the letter, and it all looks ok, but when my system restarts, I go back straight back into system configuration and click on the services tab and the 'hide all Microsoft services' box has unchecked itself, also scrolling down the list only a small number of services remain unticked, and both 'enable all' and disable all' functions are available, as per screenshot;
Obviously this isn't how it should be because there are steps in Microsofts 'How to reset the computer to start normally after clean boot troubleshooting' procedure which include, 'clear the check box beside Hide all Microsoft services'. But it's already clear when it should be in clean boot mode. And most of the services are running.
The part of the procedure where I go into startup and disable all the items seems to work ok, they are all still disabled when I reboot.
I wondered if it was something to do with my HP Support Assistant, so I disabled that and tried the procedure again, to no avail.
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I'm attaching SFC log
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