Performance :: Laptop Doesn't Wake From Sleep (Boots From Shutdown Instead Of Waking)
Oct 15, 2015
When I put my laptop to sleep and then attempt to wake it up, it will power on (going through the boot up screens) instead of just waking up, thus causing me to lose any information open on the computer.
I have tried a few things to try to wake it up to no avail:
sfc /scannow in cmd
unplug all usb devices before going to sleep/waking up
rollback graphics drivers
resetting power plan settings and power button settings back to default state
Is there some memory dump file to fix this?
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Aug 13, 2015
Computer Model/ Specs:
Toshiba Satellite L50D - B
Serial No. ZE257837C
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics 1.80 GHz
RAM: 8.00 GB (6.96 GB usable)
System Type: 64-bit Operating System(Windows 10), x64 based Processor
My laptop goes to sleep and never wakes up without having to force a restart. I have changed the settings so it will never sleep or turn off the display, but, it goes to sleep anyway
So, I don't know how to fix it, and I need to know how. I turn my back for 5 minutes, and all my unsaved work is lost cause I have to force a shutdown. The computer goes to sleep, I press the on button, the computer starts doing its usual hum, the number lock light turns on, and nothing else happens.
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Dec 5, 2015
Ever since the newest major update, my PC has stopped resuming from sleep. It'll boot up (I think) with the keyboard and mouse lit up but the screen always stays black. Takes a hard reset to get it running at which point the sleep data is gone and wasted. I've had allow hybrid sleep on or off, had USB suspend enabled and disabled, disabled fast boot and hardware fast boot. I changed a lot of settings I thought would be related and nothing. Nothing makes the slightest difference.
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Jul 29, 2015
Came across my first major problem. When I try to go into sleep mode (either through the Start menu or pressing the power button), the hard drive light blinks for a second then the screen goes black. BUT... my power light stays on (should be blinking) and pressing it again, the mouse button... nor any key press on the keyboard will wake it up. I had to hard shutdown (holding the power key down for like 5 seconds) for the light go off and had to keep rebooting from scratch.
That's a major pain since waking up out of sleep mode is normally much faster and convenient. To make things worse.... it seems like 10 takes longer to boot up from scratch than 8.1 did. I've yet to see if SHUTDOWN works properly or not. Not a happy camper on the sleep mode issue. It worked under 8.1 just fine.
EDIT: Shutdown goes through a longer process, but ends the same as sleep does...... The power light stays on.
I'm using an HP Envy w/ i7-4510u CPU / 8GB RAM / 4GB Nvidia GTX 850M / 1TB drive
EDIT#2: Now SLEEP and SHUTDOWN appear to be working properly and Windows 10's boot up times are as fast or faster than 8.1 now. It's like a car and trying to clear out the lines of bad fuel before it runs right. Just some weird hiccups.
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Nov 14, 2015
My wireless HP keyboard Sleep function used to work perfectly before Windows 10 install. Simply used to hit the Sleep button to close down, and then again to reactivate the computer. Since installing Windows 10 it works to shut down, but does not reawaken the system. Very annoying - I don't want to have to open my laptop and hit the Power button every time, how to resolve.
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Feb 2, 2016
Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.
I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.
I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.
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Jan 27, 2016
I have an Asus Ultrabook, UX302L. It came with windows 8 from the factory, I upgraded it to windows 10, all nice and wonderful. About a month ago, I replaced my HDD with an Samsung 850 Evo SSD and I installed a clean copy of Windows 10 which I activated with my windows 8 key. All good till here. But after that my nightmare started:
I can't put my laptop to sleep, because when I try to wake it up it restarts instead, and I lose all my documents, programs started before, etc.
I tried to install a older Intel Management Engine because I found out that the last one is buggy (and it is, I can't even put my computer to hubernate with it, the fans just keep running till it drains my battery, but with the IME 9ish at least hibernation work), I tried to disable fast boot, to install an older version of the integrated intel graphics card driver, tried to put my HDD's to never sleep, disabled hybrid sleep, set the AHCI link power management to HIMP/DIMP, etc.....
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Oct 29, 2015
Recently I have been finding my PC powered up when it should be sleeping. Using powercfg -lastwake does not show a cause but looking at system events I can that there are a series of events each day starting at 08:59:31. One of these is a Power - Troubleshooter event which says that the system has returned from a low power state but Wake Source is unknown. This and the other messages are ones that normally appear if I wake up the PC manually. There are subsequent events from Windows Update so I thought that might be the cause but it does not run immediately and I now believe that it is running because the PC has woken up and is not causing it to wake.
I have checked in Power Options Advanced Settings/Sleep and Allow wake timers is set to disabled.i have checked that on my network adaptor, 'Allow this device to wake the computer' is not checked.I have checked Control Panel/Security and Maintenance/Automatic Maintenance and Allow scheduled maintenance to wake my computer at the scheduled time is unchecked.
I had also checked in Task Scheduler and under WindowsUpdate there are 4 tasks but under Conditions, none are set to 'Wake the computer to run this task'.Checking back through the event logs it seems that this problem first happened on 27th Sep and always happens at 08:59:31. I have looked at the event log for the previous day and can see some events relating to the installation or update of a device driver although I haven't made changes to the hardware for a long time. It is followed by an event relating to Disk 3 which I don't normally have so I assume these were as a result of plugging in a USB device. There are also events relating to a windows update of VCLibs 12. how I can track down the culprit?
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Aug 21, 2015
After updating to Windows 10 Pro recently I get a lot of BSOD's (DPC_WATCHDOG_VIOLATION). Mostly when my laptop wakes up from a well deserved moment of sleep. Also I noticed that sometimes the laptop awakens from sleep when I didn't ask it to wake up.
Culprit (driver probably). Here's the dump file I collected XPS-vr_21-08-2015_120314,69.zip
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Aug 9, 2015
I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on). I have to do a hard shut down. When it's back on, it's like it woke up from sleep mode, not a fresh restart.
This just started happening today I think so I did a system restore, but the problem persists. The only thing I remember doing today was updating my ATI drivers.
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Jan 10, 2016
I had recently performed a clean reinstall when I upgraded my laptop to a Samsung 850 Evo, and ever since then I've had problems with sleep. If I initiate sleep, hibernation, or shutdown then the screen goes black but the status LEDs stay on. punching all the buttons do NOTHING, with my only recourse being to press the power button until the lights go out. After which the system acts as if I woke from hibernation as normal. Restarts are unaffected, which is a good thing as having to force-restart my laptop every week will get old fast.I believe I have installed all needed drivers, and Device Manager does not show anything missing.
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Aug 11, 2015
How can I fix the sleep function for an HP laptop using Windows 10? After it goes into sleep mode, it won't wake-up. Have to cold boot to restart.
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Mar 10, 2016
Laptop does not wake up from sleep when either power button, keyboard buttons or mouse touchpad are pressed. A forced reboot is always required. HDD light off, monitor stays black and battery light and fan still on.
Have had this problem for over a week since downloading and using Advanced SystemCare and Driver Booster. Once the problem occured I uninstalled them but nothing changed. Also there was a few recent windows updates at beginning of March but haven't read anywhere that they are causing similar problems. Have tried the obvious fixes but nothing seems to work.
SPECS
Asus X555LA
Windows 10 Home
Intel® HD Graphics Family
BIOS version date 14/08/14
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Feb 10, 2016
My PC is often waking from Hibernate or sleep mode and I'm struggling to work out why. Is there a way of finding out what the cause is in event viewer?
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Dec 18, 2015
Other than going through each and every task in the task scheduler, is there a way to see those that are allowed to wake the machine while it is sleeping? My PC woke up this morning at 3:30 am. It then went back to sleep about ten minutes later. I've checked all of the normal things (no auto-maintenance, etc.) so I' suspecting it is a task that woke the PC up.
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Sep 26, 2015
My laptop, running Windows Ten from a clean install, has issues with the sleep function. About once a day, when I either put the computer to sleep or when it does it on its own, the screen will go black but the computer will not stop running. All the lights are on, the fan and disks keep running. Nothing works to turn the screen back on and my only option becomes to force a shut down.
I've tried tweaking all the power options in various ways, I've tried disabling/enabling hibernation/fast start and I've searched for an answer but I do not have one.
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Aug 3, 2015
today my desktop went to sleep mode, and i had problems waking it up, i didnt know how to do it.Whats the default way to do this in a desktop pc? And even better if its possible, i would like to be able to wake pc by mouse clicking, is there any posible way to do this?
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Nov 29, 2015
My PC is fully clean, defragmented and it has no viruses, but my PC boots up very slow... So I went to check whats making the boot so slow and I've seen that windows audio needs 77 seconds to boot up.
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Oct 21, 2015
I upgraded my preview build of Windows 10 (10130) to the pro final version because the preview wasn't able to find additional builds and kept crapping out on standard updates. All went smoothly, but the first thing I noticed is that the next time I booted cold, Windows 10 would get past the "starting windows" screen and play the startup sound.
However, the logon interface never appeared, or the cursor. All that was displayed was a solid black screen. I hard reset by holding down the power button and tried it again, which gave me the same thing. Again, hard reset. This still commonly happens, along with my CMOS date/time settings apparently being wiped after such reset. Sometimes the cursor appears, but mostly it doesn't.
Usually after trying enough times it'll pull through or by starting it after selecting a recovery option from F8. "Enable low resolution video" I know worked before, but it didn't give me low res display. (Not that I'm complaining) It could likely be because I installed over the preview, and in-place installations typically have issues. I'm also running a program to provide titlebars with aero styled glass transparency, and my graphics driver is up to date.
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Oct 8, 2015
I am trying to figure out what is going on with my mom's laptop. Two days ago she told me she was using her laptop and everything was fine, but then she left to do some things in the kitchen and came back a bit later to the screen off. Upon waking it up by moving the mouse, all she got was a black screen with a white cursor. I have looked at it and upon manually restarting, it shows the Windows 10 logo, and then it goes to the black screen with the cursor. There is no login screen either but I do also hear the welcome music. One thing I noticed though is the cursor does have the blue loading circle next to it like it is actually still doing something, and it flashes and spins now and then, as well as the computer sounding like its working, but I have left this on for almost 40 minutes now and it is still just a black screen. It sometimes goes to the off screen and have to move the mouse to wake it up again. Some people online suggest task manager and opening up other windows but nothing works, I can just move a cursor.
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Oct 5, 2015
After upgrading to W10 my pc keeps waking up from sleep mode. I've disables the reboot and scan in to wake the pc in task scheduler, I removed the wake on lan, mouse and keyboard from waking it in device manager, and I've disabled what I can in power management. It still wakes up a few minutes after going into sleep mode..
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Aug 3, 2015
I always put my computer to sleep at night before bed, after I installed W10 whenever it wakes up I get a grey screen with the number 90 in the bottom right corner.
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Aug 3, 2015
Both my tablets are requiring a password after waking from sleep. I have set everything I can think of to not require it, but it still asks. I am signing in with my live account, is that why?
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Aug 30, 2015
Since I upgraded to windows 10 from windows 7 my pc every night wakes its self from sleep mode. I did the command prompt and it said a wake timer was waking my pc, I have been unable to find a wake timer. How to fix this?
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Aug 18, 2015
i am having a strange issue with my windows 10 pro version, It was working fine until the 3rd cumulative update. Now my lap never goes to sleep. When i sleep the laptop it goes to sleep and then automatically wake after 30 to 40 sec, and sometimes even 4 to 5 minutes. I have troubleshooted the power option, removed all the scheduled events but nothing works. On searching the command prompt with powercfg lastwake command it shows The POWER BUTTON.
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Aug 3, 2015
I have windows 10 pro 64 bit. I am running a 120gb SSD for my OS and a 1.5TB HDD for media and games. Whenever I put the computer in standby or sleep mode the HDD is not recognized when the computer wakes up. Upon restart the HDD is recognized and everything is groovy.
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