Phone Not Detected And Error When Opening Files

Aug 16, 2015

I have 2 problems:

1 - Windows 10 does not detect my Samsung Galaxy 4. It works with other devices like mp3 players, and my phone charges perfectly. But windows simply does not find it.
 
2- When opening gifs or videos (with default player, others work fine) I get this error: File system error (-2147416359)

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