My upgrade (laptop) went smoothly. However, a friend upgraded her computer and said her pictures are lost. I tried talking her through searching for them, and she said the ones that appear are 0 bytes in size. Of course, she should have backed up her files beforehand, but she's past that point.
If she rolls back to 7, might she get her pix back? If she rolls back to 7, can she reupgrade to 10?
I lost my Picasa pictures and my document files when I switched from windows 8 to windows 10
View 1 RepliesOK I did my windows 10 upgrade now on three machines. two of the machines were single user windows 8.1 prior to upgrade, but one was a Windows 7 Pro machine. I ran the upgrade, but lost my kids user id log on. I had a user id for them set up as a user with no admin rights and no password. I am not opposed to it having a password, now that the kids are teenagers, but I can't figure out how to recreate the user ID so that it is attached to all there saved files. Lots of schoolwork was saved on there ID. I can access it with my admin user account, but want to restore there id.
View 3 RepliesI upgraded from 8.1 to 10 and lost LAN, so could not connect to internet. Troubleshooter advised a possible driver problem with the network card, however the Realtek GBT family card showed up as working in device manager. Researching Internet came up with no solution. I rolled back to 8.1, found updated drivers for the network card, installed them, and upgraded again. Still the same problem. A friend upgrading from 7 had the same problem and with the same network card, and wireless. I realised we both had PrivateFirewall installed, and as soon as I uninistalled it, Internet was working again.
View 4 RepliesI have an Acer laptop that is only used for the Internet. The OS was recently upgraded to Windows 10, not by me. The problem is a forgotten or misused password. I can't get beyond enter your password. I'd like to reset the password, but Windows 10 isn't letting me do that.
View 1 RepliesAfter WIndows 10 Upgrade, I lost my printer on devices. I re-install the printer's driver and still it doesn't print. All my documents were in queued all the time. And then I visited my "Devices" again and found there were already 2 printers (the other one is with 'Copy 1') - most probably that's the one I recently installed.
Question: Does my printer really was lost after Windows 10 upgrade? or it's just there and I just have to do something...? Now, that I have re-installed the driver (Brother DCP-J100) and it appeared I have 2, am I going to uninstall it? It doesn't work now, I cannot print, in general, what will I do?
Pictures, videos and documents have been deleted when I upgraded to Win 10.
View 1 RepliesI upgraded from windows 7 to windows 10 over 4 days ago. After windows 10 was up, all the folders/files in my desktop were moved somewhere. I did a file search and moved them back to the desktop. I was on a general user admin account. Shortly after, I logged into my outlook account on windows 10. Could still see all the files/folders on my desktop.
But when I rebooted my pc for 1st time after upgrading to windows 10, all the desktop files/folders disappeared. File search could only find the icon links in ..../Recent folder. No physical files/folders exist for those icon links. Online MS techs had tried to look into my pc remotely but they could not find anything. One online tech suggested Office 365 could recover them since the files may be saved in Office app, but I used Office to search for the files with no success.
All other personal files/folders not saved on desktop are still OK. All was lost for the files/folders on desktop?
I had files saved in the 'guest' profile on the old OS, and since Windows 10, the guest account seems to have dissappeared? There are photos saved on the old guest profile that I would like to access.
Surely, Windows would have asked about deleting files?
My wife's laptop upgraded to Windows 10 from 8.1 several months ago. As soon as it finished she lost access to her old files. And we didn't remember the admin passwords. I created a new account for her. But she needs her old files......emails,recipes,etc. Then we were out of the country for a month.I am not very computer literate. I've probably spent 60-70 hours trying to learn because of this problem. I stumbled through Ophcrack with no luck. I used the Utilman reset last week. I reset the 2 local admin passwords to blank and created a new admin account. There was another administrator account that I couldn't reset. I don't know if it is a higher authority or what.
The new Local Account Administrator I created seems to have limitations. Some things I've tried,it responds I don't have permission. I changed my wife's acct from admin to user.I thought I would be able to reset her password. It doesn't give me that option.
During windows 10 upgrade office 2010 has disappeared...
View 1 RepliesAfter upgrading to windows 10, my yahoo mail password was not moved forward with the upgrade.
View 1 RepliesI've upgraded from win 8.1 to 10. after upgrade all my files were in local disk user and in the folders but were not in library folders e.g pics were in local disk user pictures but not in file explorer pictures. so i moved every thing to the folders and after restarting my laptop everything was gone... what can i do to recover my data.
View 1 RepliesLast week i upgraded my laptop from win 8.1 to win 10 pro, previously i was using kali linux and win 8.1 in the same laptop, but after the upgrade my laptop can no longer boot the linux os it keeps on saying os not found every time i try loading it up.. How to fix this without loosing a single data from my drives ...
View 1 RepliesI upgraded from windows 7 to 10-when finished there was a red cross through the wifi icon.Having read numerous forums,I established that there was no old VPN software;I updated the Broadcom 802.11b/g/n software and in network adapter properties,I unticked power management switching off the adapter;also,altered bandwidth to 20_40MHz.As soon as I clicked on that,the wifi switched on!It then works until the computer is switched off;when on again,same problem.If I go to network adapter properties,and disable and then re-enable the adapter,wifi comes on again.
View 7 Replieslosing all their bookmarks and their password database when they restarted Firefox after the update from Windows 7 (or any other version) -> Windows 10??
Yes, did create system image but did not preserve C:users (-> U:) *. Even the old folder no longer had my bookmarks, and moving the old passwd and master key file did not allow Moz to figure it out.**
* I don't want users on my SSD drive -- I add/delete stuff WAYYY too often, so it sits on a spinny drive and is connected via a junction point.
** electronic god(desse)s for even a 7-month-old backup, so I didn't lose that much in terms of moz config.
I just upgraded to W10 from W8.1 and have lost my desktop short cuts and files. How do I recover them. During the upgrade process it said all files were transferred properly. I have looked at windows.old, but don't know what to look for or how to recover them from that file.
View 9 RepliesI was able to attach files using the combination of gmail and Windows 8. However, since I upgraded to Windows 10, I have been unable to attach the same files in gmail. The Attach files GUI opens, I select the file to attach, click OPEN, and the system goes back to the GUI without linking to the selected attachment. Double-clicking doesn't work, either. No attachment.
View 2 RepliesAfter upgrade i had access to my documents folder under the c drive but after i shutdown my computer and restarted it I cannot find my documents, or pictures folder.
View 1 RepliesHow do I save pictures on Windows 10? My mouse does not have a right click on this system.
View 9 RepliesAfter a recent update or something, on the top right of all my photo's (no matter what folder), there is two large blue arrows, pointing at each other. I have tried clicking, and right-clicking and I can't find any use for them.
View 4 RepliesAll the picture/images I created or downloaded in Windows 7 are unreadable in Windows 10 (or in Windows 8). When I try to open them in Windows 10 or in an image viewer app in Windows 10 I get an "Unknown Format". how I can properly access them in Windows 10 Pro?
View 3 RepliesSince upgrading to Windows 10, I have found are no pictures on the Amazon UK web site ( and Amazon.com). only icons with" x "where there normally pictures normally are. This applies equally whether using Chrome, Edge or Firefox. I have explored "settings" but cannot find anything that would preclude images being shown, My netbook using Windows 7 does not have any problems displaying the images.
View 2 RepliesI cannot see or view any of my pictures. I click on a folder and it tells me its empty. When I click on properties, its obvious by the size of the file, that its still there.
View 2 RepliesThis is another by-product of the start menu problem. Once finished with major issues I tried to open my pictures. The pictures are not in windows Photo Gallery but directly on my C drive ie: C:/users/ottilitgirl/Pat's Pictures/Christmas 2014. The pictures do not open and I get this message "This action only valid for products that are currently installed".I just tried again. Today I get the thumbnails but when I try to open them the message is "invalid value for registry"
View 4 RepliesWhen I wish to view my pictures, some stay up while others will only stay up for about 5 or 6 seconds.
I was advised to change the settings in the defaulting pictures properties; but they are all the same settings for those that stay open and those that don’t.