Random Computer Freezing - Need To Hard Restart / No BSOD
Feb 10, 2016
Two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.
I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.
I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen.
I'm attaching the zip file required.
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Feb 23, 2016
WHEA_UNCORRECTABLE_ERROR - Dumps and specs below. My system temps seem to be fine so I don't think high temps to be a root cause.
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Mar 22, 2016
Error shown is Video_TDR_Failure (NVLDDMKM.SYS). I got that BSOD only one time, every other time the VGA just started stuttering gradually, eventually coming into a halt and then a forced reboot.
I'm pretty sure this was caused by one of the update that Microsoft forces me to install because these kind of problems have never happened before, which you can see here [URL] ...
IMO I think it's because of KB3141032. I could be wrong though
And here's the minidump file: [URL] ...
A clean install of the newest driver doesn't work either.
Right now I've just uninstalled the newest Nvidia driver that I installed in a panic and reversed back to 355.98 (cleaned with DDU) but the damned problem still persists.
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Oct 10, 2015
My pc usually starts up in less then 10 seconds. Sometimes it takes up to 2 minutes which then results in constant freezing once it's started. Then I proceed to shut down or restart my pc and after it's 'shut down' it comes up with DPC_WATCHDOG_VIOLATION, then the computer reboots. Error also appears after restarting pc. Also, if my pc is left off for a while and I turn it on, it works fine.
MEMORY.DMP: Dropbox - BSOD.zip
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Oct 9, 2015
few issues with my windows 10 installation, had a few problems with the previous installation so formatted and re-installed windows 10 only to be faced with the same issue, so posting here. below is the BSOD collection and all relevant information.
Issue: black screen randomly happens, can be doing anything from playing a windows store game to just browsing the web, checked the event viewer and each time it happens a bugcheck shows with error 0x116 which is a graphics driver crash and failure to recover, I know that much, so, any hopes of fixing it? Never happened on windows 7, problem is specific to windows 10, tried editing the registry:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/GraphicsDrivers TdrDelay and adding a value to 8 as provided here: URL...
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Aug 15, 2015
Here's some background; for the first few days Windows 10 was fine, no problems what so ever but then it I was just listening to music browsing the web, no games or any cpu/ram intensive stuff running and all of a sudden my music stops and then I get taken straight to my bios screen as my PC just restarts out of nowhere. As it is starting up however it shows the black screen with the Windows logo in the middle and the loading circles spinning round, then it shows a black screen and I hear the sound of Windows starting up, wait a few seconds and it says "Configuring updates" or "Configuring Windows" (can't quite remember) Anyway, as it comes back on it I get a little notification saying Windows updates were installed. Then 5 or so mintues later it does it again. Either it's coincidence or it has something to do with it but for a few hours when I was playing GTA V nothing happened for the rest of that time of my PC being loaded.
Again, I was watching an MP4 (I use VLC Player if that has anything to do with it) and it blue screens out of nowhere (I can't remember the exact reason but I've uploaded the crash dumps here [URL] .... ) dunno if the blue screen has anything to do with the random crashing
TL;DR: Windows 10 keeps randomly turning itself off without warning, sometimes going straight to the bios screen and loading back up sometimes just completely off and requires me to turn it back on.
Long crash dumps link: [URL] .....
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Nov 4, 2015
I am usually pretty self sufficient when it comes to building/troubleshooting computers, but i am at a complete loss on this one.
So, I rebuilt a PC for a friend with a bunch of new parts and it started crashing about a week after he took it home (specs below). At first it was crashing ALL the time...playing games, watching twitch, anything. It would just randomly do a hard reset and restart normally without any sort of error codes, pop-ups, or even a bsod. I really mean random too, i desperately tried finding some consistency to the problem, but no luck on that.
Long story short, i have tested and swapped just about every part in this computer (except for the dvd drive). I have ran Memtest overnight on several occasions with no errors. I have checked and rechecked all bios settings and nothing is overclocked, memory timings are all dialed in correctly. Temperatures have not surpassed 55C on the CPU, and 70C is the max on the GPU. I have done a completely fresh reinstall of Windows 10 Pro 64-bit, and installed several different versions of drivers (and yes i cleaned out the old files after each uninstall). I unchecked that little box that auto restarts on system failure.
All of this, among other things i can't quite remember at the moment, have only slowed down the crashing to a minimum. After installing a new ssd and installing slightly older drivers, it seems to have cut down the crashing quite a bit. Right now it has reset twice in the past 24 hours, and it has only happened after exiting games, specifically BF4 and Garden Warfare.
I have checked the Event Viewer several times and three things pop out at me.
1) Kernel-Power (event id:41)
2) Whea-Logger (event id:20, AMD Northbridge)
3) bug-check (event id:1001)
It seems like it is trying to tell me there is a fatal error with the CPU...but i have pretty much ruled out every possible hardware issue there could be at this point, including lack of power and bad video cables.
iI want to say it is a driver issue of some sort...but i am running a barebones OS right now with only the essentials running, and i have tried several different driver versions to no avail.
Here's the specs, Debugging files are attached.
Windows 10 Pro 64-bit
-AMD FX-8120
-Gigabyte 78LMT mATX mobo
-2x4GB G.Skill Ripjaw X 1600Mhz 9-9-9-24
-Corsair CX 600w Bronze
-MSI GeForce 960 2GB (355.58 driver installed, graphic and audio drivers ONLY)
-OCZ Trion 100 120GB SSD
-WD Blue 1TB 7200rpm HDD
-Enermax Ostrog case w/ several 140mm fans
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Dec 19, 2015
i get random restarts since i upgraded to win 10..
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Sep 5, 2015
I recently built the PC I am currently experiencing this issue on. I have built several gaming PC's in the past, but never have I experienced any consistent issues such as this.
The PC Speccs are as follows:
CPU- AMD FX-9590 Vishera 8-Core 4.7GHz Cooled with a: CORSAIR Hydro Series H75 Liquid CPU Cooler 120mm
MOBO- ASUS M5A99FX PRO R2.0 AM3+
GPU- 2x EVGA GeForce GTX 970s in SLi (4GB GDDR5)
Power Supply- COOLMAX CUG-950B 950W ATX12V v2.3 EPS12V v2.91 SLi Certified
RAM- 16GB HyperX DDR3 SDRAM
HD(s)-1x Western Digital 1TB 32MB Cache, 1x Seagate Barracuda 1TB 7200 RPM 64MB Cache
OS- Windows 10
I built the PC in mid February of this year, 2015. This particular issue started happening consistently (daily basis) in June. While gaming, my PC will all of a sudden, at random, lock up completely. I try Alt+f4, Ctrl+Alt+Del, and Alt+Tab, but nothing responds. The PC just stays like this until I'm forced to do a hard-reset at the tower.
I've tried just about everything I can think of to resolve this problem. I thought since it only happens when I game that perhaps it's a cooling issue and my system is overheating. However, I've ran a slew of programs to monitor heat and none show anything abnormal.
Many articles suggested malware or spyware might be causing the lock-ups. So I've chosen to clean my system daily but the issue still persists.
At one point I was able to eliminate the problem completely for nearly 3 weeks by changing my power settings from 'Power-Saver' to 'High-Performance'. Unfortunately, the issue came back. Asus Suite II regularly reports power fluctuations which leads me to believe it might possibly be a failing Power-Supply but I'm just not sure.
Windows Event Viewer lists a myriad of different application and system errors each time it happens. Recently however, it is always showing errors from Microsoft.Windows.Store, DistributedCOM, and Service Control Manager, all coinciding with the exact time the system locks up and becomes unresponsive.
It's worth noting that this system started out running Windows 7 Home Premium and just recently upgraded to Windows 10. The problem existed regardless of OS.
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Aug 26, 2015
Just to preface this I have not received a BSOD when this happens so I hope I'm still posting this in the correct location. However my laptop just freezes completely and I have to do a hard shutdown (holding the power button until it shuts off) whenever I wake my laptop up from sleeping or even when I cold boot it.
I have checked Event Viewer and I see that I have a couple of recurring errors, the first being:
"DCOM got error "1084" attempting to start the service lfsvc with arguments "Unavailable" in order to run the server:
{08D9DFDF-C6F7-404A-A20F-66EEC0A609CD}"
Wit the second being:
"The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start."
However I am able to boot into safe mode just fine, even safe mode with networking and everything behaves normally. I can't for the life of me figure out what is going on ...
I forgot to add that I did the upgrade from Windows 7 originally and had the problem so I figured it might have been an issue with the upgrade itself causing some kind of problem so I did a clean install of Windows 10 Pro on it and the issue still existed afterwards as well.
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Aug 27, 2015
Just to preface this I have not received a BSOD when this happens so I hope I'm still posting this in the correct location. However my laptop just freezes completely and I have to do a hard shutdown (holding the power button until it shuts off) whenever I wake my laptop up from sleeping or even when I cold boot it.
I have checked Event Viewer and I see that I have a couple of recurring errors, the first being:
"DCOM got error "1084" attempting to start the service lfsvc with arguments "Unavailable" in order to run the server:
{08D9DFDF-C6F7-404A-A20F-66EEC0A609CD}"
Wit the second being: "The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start."
However I am able to boot into safe mode just fine, even safe mode with networking and everything behaves normally. I have tried a clean install as this started happening after doing the upgrade from Windows 7 so I figured a clean install would clear up the issue if it was an issue with it upgrading.
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Nov 29, 2015
System:
CPU: FX 9590
MB: m5a99fx pro r2.0
GPU: sapphire trix 290x
ram: 16gb
Powersupply: 1000w
So before this setup, I had a fatal1ty fx 990 that would cause random blue screens, I RMA'd my CPU, my motherboard two times, and replaced my ram, ram slots, harddrive, and video cards with a lower end one, but it would still randomly blue screen with a error and sometimes to the hard drive controller or something (I forgot exactly). I attempted to install drivers with the CD, updated drivers from online, etc.
So I decided to replace my MB and got the one I have right now (m5a99fx pro r2.0) And like magic I dont have any more blue screens, instead the computer just locks up, no response and I have to hard reset it with the button... I tried reinstalling windows on a whole new hard drive with only having the same exact issues.
And I checked the registry with it showing me no major errors except that there was a unexpected shutdown.
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Aug 4, 2015
I keep getting BSOD and random freezes that make me unable to use the computer, so i have to restart it and hope that won't happen again. Happens randomly, there is not an specific trigger to this. Leaving the minidump file to make it easier!
==================================================
Dump File : 080415-8234-01.dmp
Crash Time : 8/4/2015 10:48:25 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
[Code] ....
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Jan 20, 2016
My computer started to crash every X random minutes,It started yesterday. I didn't install or uninstall anything.Using "Who crashed", it claims that something is wrong with my Intel Gigabit Ethernet card. I've update it to the latest available from Intel, but the problem persists.
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Feb 10, 2016
My Lenovo PC suddenly shut down today and when I restarted it I got a BSOD with a 'bad pool header' message. I did eventually restart but soon shut down again with a 'k mode exception not handled' message. Now when I restart I get a blue page 'RECOVERY Your computer could not start properly. A required device isn't connected or can't be accessed. Error: 0xc0000225.'
I have a windows 10 system repair disk but when I try and boot from it I get 'non system disk or disk error'.
I recently (2 weeks ago) replaced the hard drive because the old one was showing SMART errors. I cloned the old disk to an identical disk and it seemed to be going fine until today. Not sure quite what to do next.
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Nov 3, 2015
I recently replaced the mobo and the CPU on this system. I am getting BSOD and/or the computer randomly freeze or restart on its own. I did run the computer in safe mode for a whole day and did not have any of the aforementioned issues.
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Oct 23, 2015
I have a new PC that I built and i'll include the parts at the end. I'm running Windows 10 Pro Insider Preview. Eval copy. Build 10565. This machine randomly freezes on me(No BSOD) and I haven't been able to figure out the cause. It does not matter what i'm doing whether it be, browsing the web, downloading driver packages, checking email.. etc. I feel that i'm experienced enough to figure these things out with 3 years of troubleshooting experience, A+ certified and i'm a SQL dev.
[Code]
Right now I only have 1 23" Dell Monitor hooked up to DVI because I wasn't sure if it was the other 2 causing the graphics card to freeze up.
HARTSDESKTOP-Fri_10_23_2015_115241_01.zip
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Nov 30, 2015
I decided to upgrade my computer with a SSD (Samsung 850 Evo 250GB) to speed things up a bit. I did this when I upgraded from win7 to win10. I wanted my computer clean and "new" which meant that after the initial upgrade I removed everything from the old hardware and installed win10 via DVD on my SSD.
I then installed all drivers and necessary components for my computer to work. When all this were done I started playing Diablo 3 and at some point the whole computer froze. I had to hold the on/off button down for some 10 sec to reboot without any messages or reasons to why the freeze happened. Apparently my nVidia drivers wasn't updated to the latest version so I updated them and everything kept playing smooth.
From time to time my computer freezes and it happens at any time. While browsing some page, playing a game, updating the graphics drivers. It doesn't happen often but the lack of feedback really annoys me. I've tried a lot of things but it just feels as if I'm walking in circles since I don't know what causes it and hence can't force it to happen to test if a fix really was a fix.
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Jan 16, 2016
my computer will always randomly freeze for 1-3 seconds when I do normal tasks (like using chrome and skype). The freezes cause audio and mouse to also freeze during that time.
I tried to swap CPUs, get a new mobo, use different RAM and nothing works. I've got this problem since Windows 8. But its been progressively worse. Now I also sometimes have problems POSTing and the display will turn black when I boot up to the login screen.
I used latencymon to check which drivers are causing the problem and when I disable my GPU drivers the stuttering is gone. I don't have any of these problems when using DirectX apps. My GTX 660 has the latest drivers installed.
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Sep 8, 2015
Okay so I've upgraded and use windows 10 for about 2 weeks now. All is fine until I've experienced this random shutdown where the computer turns off completely in a splitsecond then reboots itself.No BSODs, no warnings at all. Recently, it's been shutting itself down and reboots itself but won't even make it to the login screen before it shuts itself down again and this will continue in a loop. I had to turn off the plug and turn it back on. It will prompt a system restore which the computer will work fine for a while after the system restore. I assume this problem is because of windows 10 because I have not experienced this problem when I was using windows 8.1.
My Specs:
Intel Core i5-4590 3.3Ghz
Kingston HyperX 8GB 2x
ZOTAC Geforece GTX970
Samsung 840EVO SSD 256GB (Boot drive)
WD Caviar Blue 1TB
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Jan 25, 2016
This has been going on for months, I've even reinstalled Windows 10 a couple of times, the the issue still persists.
Windows 10 64 bit, Radeon HD 7970 Ghz Ed 6gb x2 [crossfire is usually disabled and makes no difference either way], i7 3770, nothing is overclocked, all power settings are disabled and should never sleep or shut down, I'm using a wired internet connection and all wireless is already disabled, I have a SSD that is set to not power down ever, and all HW monitors [CPUz, Open Hardware Monitor, Sapphire Trixx, HWinfo] show everything is running well within acceptable temps and running smoothly with no spikes or issues.
Windows 10 keeps freezing hard on me, but only if I leave it alone for a few minutes. This happens without fail every time I leave the PC alone for more than 10-15 minutes or so.
It will run fine for days, as long as I'm right in front of it and actively doing something on it, playing a game, watching a video, browsing the internet, whatever. As long as there's some kind of active input, it works fine and doesn't freeze.
I step away for a few minutes, and it freezes hard. No input works, not the mouse, not ctrl-alt-del, nothing. I have to hard reset the stupid thing. I go make something to eat and leave the PC running, take the dog out, or go to the bathroom and I come back to a locked up hard frozen PC every time. It never happens when I'm sitting right in front of it and using it, only when I step away for a few minutes to do something and don't make it back within a few minutes.
I've tried all sorts of fixes. Nothing is overclocked, and my GPU driver has had several new versions while this has been going on. This has been a persistent problem for months and I've spent quite a few hours over that time trying to find a fix. I've seen various threads that refer to this issue, and some of them claim to have fixed it, but none of the solutions work for me. Sometimes it'll get better for a short time, the freezes will be less frequent or take a slightly longer time to hit me, but eventually it just goes right back to this behavior again without fail.
I've adjusted all the power settings several different ways, including setting it so everything never shuts down, made sure the HDD is set to not shut down, clean booted with only the essential bare bones Windows programs running at Startup, checked and rechecked every disk using command prompt commands, run in safe mode, scanned for viruses, malware, and adware repeatedly, disabled the wireless card, unplugged every piece of extra hardware, tried several different keyboards and mice, adjusted the Bios settings in various ways having to do with power and the HDD, uninstalled and reinstalled every driver, rolled them back, used administrator privileges to disable and enable various things, disabled and enabled my AV and firewall, uninstalled my AV, reinstalled it again, adjusted every startup option and tweaked the task manager all sorts of different ways, isolated my PC away from the network and internet, my page file is set up properly for a SSD and I've tweaked it several different ways, nothing works.
It still freezes if I step away from it for more than a few minutes no matter what I do, but only if I step away. I can also prevent it from doing so by playing a video and letting it run while I'm away.
If I pause a game or leave one running while I step away from the PC, it freezes as well. Only video seems to prevent it from crashing like this for some reason, Youtube or a video player running an MP4 or MKV file will keep the PC running if I have something playing and step away, but that's the only reliable way I've found to keep it from locking up.
I shouldn't have to do that though, and I inevitably forget and come back to a frozen PC often losing posts, progress, and it's super annoying. I can't figure out what the hell the issue is despite months of on again off again troubleshooting. Playing with the power settings made it get better briefly, but it never fixed the issue and the PC eventually went right back to behaving the same way regardless of how I set my power settings.
This has been going on for months, so it's not hardware failure. If that had been the issue, whatever it was would have long since died. Everything runs perfectly fine while I'm actively using the PC as well.
Near as I can tell, Windows 10 is ignoring some sort of power setting and trying to go into some sort of sleep mode or something even though I have it set to never do that, and it's causing a hard freeze. That's my best guess here given that it only ever happens when the PC is idle and I'm away from it.
I am currently using an older version of CCC for my GPU, but I am aware of it. I have an Oculus Rift DK2 and the latest drivers do not work with it. They are intentionally rolled back currently and I have already tried the newest drivers. They don't change anything and the PC still freezes if left alone even with the newest Crimson Drivers from AMD.
This is super frustrating and I'm at a bit of a loss here about what to do. Nothing has worked, not even a clean install of Windows 10 with everything wiped from the drive. It persists and refuses to stay running if left idle too long no matter what I do. My PC works, but I can't leave it to download anything over a long period of time or pause a game to go do something.
DXdiag attached ....
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Jul 31, 2015
so 2 days ago was the scheduled day for the windows 10 free upgrade. I was on vacation and didn't get to my laptop that day. So I come back the next day and my windows 8.1 computer keeps freezing and freezing and FREEZING . I then decide to reset it to factory settings and I don't see the free upgrade button next to my date in time so I think maybe I have to update to windows 8.1 sense when I reset it it reset to windows 8.0 . so I spend a whole day updating to windows 8.1 . Now its day 2 and I still cant see the free upgrade button...
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Nov 30, 2015
Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown, This returns even after clean install of Windows 10....
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Mar 10, 2016
My computer freezes or crashes around at least 1 time a day.
System:
Windows 10
GPU Nvidia GTX 970 msi gaming 4g
CPU fx 6300
Ram 8gb
Free space 204 gb
What can I do to stop it?
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Sep 15, 2015
Basically i lost everything on my external HDD & the only way to get the drive working again was to format it, That fixed the problem the drive was having (Unknown why data got lost) but if i disconnect the drive & reconnect i get message (the drive is inaccessible & corrupted) Something like that cant remember the wording exactly as its not happening right now, but i know the problem will come back & i will once again lose all my data, as its happened 5 times over 2 week period..
If i restart the PC, after startup its the only drive that's not visible either in (This PC), (Disk Management) or in (Device Manager) which leaves me with no option but to disconnect & reconnect the drive in order for it to be visible & Accessible, Now sometimes it works fine but once it becomes inaccessible it stays that way unless i format it Losing all data once again ...
Relevant Information of Drive
3 Years old
On 24/7 (As i never turn PC Off)
Its a Iomega eGo 1Tb External HDD
I Used software Hard Disk Sentinel & it says the drive is Healthy & in good working Condition
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Aug 5, 2015
I've been trying to fix this for a while, but I have had no luck. My sister for her birthday got a new laptop (Dell Latitude E6420 Intel i5 2540m at 2.6 ghz). I did the free Windows 10 upgrade for her, and when the computer is starting from a shut down, it goes to a black screen with the mouse, and the mouse is frozen. There is nothing I can do but hold down the power button to shut it down.
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