I have fresh installed Win 10 x64 on my HP ProBook 450, yet every now and then it freezes with only the mouse cursor movable and then restarts the laptop. I though it was the upgrade from Win 8.1 but the same thing happens after a fresh install. HP have confirmed that they have some issues with Windows 10 on their machines.
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I would get a black screen for a few moments, before the computer just restarts. No BSOD, no screen tearing or strange noises from the case, no indication whatsoever that it was about to restart. So I started trying to figure out what was wrong. Using Bluescreenviewer and WhoCrashed? I found out that it was a 0x124 error citing the ntoskrnl at fault. Reading online, it seemed that this was generally caused by either a thermal issue, hardware problem or in some cases driver problems.
I started updating everything I could. Graphics drivers, mouse drivers, keyboard drivers, BIOS drivers, etc. Still got the restarts. They seemed to be appearing only when I was playing games (don't use this particular PC for much else, so took a while to realize), so I decided to check thermal issues. Using MSI Afterburner and CPU-Z, I found that my CPU was never reaching any significant heat (my Hyper 212 EVO keeps it under or around 40C even under heavy load), and that while my graphics card got hot, it never went beyond 70, so it didn't seem to be a thermal issue there.I ran memtest86 to try to identify ram issues, and it came back, after a night of running, clean. I did a dskcheck /r, and while it took a bit of time, it too came back alright. In order to truly rule out driver issues, i reinstalled windows 10, and still it kept happening.
I read online that there was a chance that the power supply could be acting up. Since I had been meaning to update my graphics card, and needed a new power supply to go with it, I decided to do that. I plugged in my new PSU, and my new GPU, and it went fine for about a day or two before the restarting resumed. I tried playing with the case side open, to truly rule out cooling issues, and it still restarted. I moved the computer, and plugged it straight into the wall because I had a suspicion that maybe the extra cable wasn't giving it enough juice, but it still restarted.
I'm now at my wits end. I've tried everything I can think of. My new GPU never goes to high temps, my CPU seems to be running fine, I haven't found any ram memory problems, my new PSU can't be to blame, and so I don't know whats left.
Tl;dr
Restarts started after some inactive time. Seems to be a 0x124 bsod error
Tried the following:
-update all drivers
-update BIOS
-re-roll to previous versions of graphics drivers
-re-install windows 10
-purchase new PSU and GPU
-memtest86 came back ok
-dskcheck /r came back ok
-tried playing with side off
MSI never shows the CPU or GPU going into any dangerous territory in terms of temps.
i get random restarts since i upgraded to win 10..
View 4 RepliesUpgraded from Windows 8.1 Pro to 10 Pro. I think I took care of the update bug so I don't believe it is the issue.
Updated GForce Drivers after using DisplayDriverUninstaller.
SSD C: Drive firmware updated.
Ran Memtest86+ on each stick for 8 passes with no errors.
Updated audio drivers.
Updated network drivers.
Updated SATA drivers.
Ran Windows Defender Full Scan with no findings.
Ran Malwarebytes Full Scan with no findings.
It happens when I play games. I ran one 3DMark test with no issues. Ran it again and it reset as it normally does. I ran Furmark for 5 mins with no issue.
My computer is crashing constantly, and its gotten to a point where its just very hard to use. It sometimes crashes 3 or 4 times a day, with crashes including blue screens, random restarts, complete power offs, and a combination of blue screen and mid blue screen it turns off. I've manually removed software, used malware scanners, cleared data, but nothing so far has worked.
My computer is the CyberPower GUA880, with the single modification of an NVIDIA GeForce GTX 750 Ti graphics card.
My most common BSOD is CLOCK_WATCHDOG_TIMEOUT
My son upgraded a HP Probook from win 8.1 to win 10 and now it wont shut down using the normal start/power/shutdown option .
View 4 RepliesProblem : HP proBook 6570b goes into sleep mode when clicking on start /power / shutdown .
What I have tried : went into advanced power setting in power & sleep tab and made sure the correct settings were applied under power button and lid and some other setting . I think they look correct anyway but i,m not an expert .
Uninstalled the HP power management app in case there was some conflict but this didn't change anything .
Current state : Able to do soft shutdown till system goes to sleep mode then press power button 5 seconds to completely shut down .
Windows 10 pro version 1511 build 10586 .122
I'm using a HP Probook 4440s which I upgraded from 8.1 to 10 Pro.
I'm facing quite a peculiar problem with sound. My sound output through the speakers is quite normal when I use things like VLC (for Windows), Youtube etc.
But, whenever I open apps like say, VLC (From the Store) or say games like MC5, it's completely mute! Like no sound.
Didn't have this problem until upgrading from Windows 7 Pro. Not sure if it is related to the upgrade. I can shut down but sometimes will immediately restart and other times will restart after some time. I have used device manager to disable any hardware option to wake my computer. No yellow exclamation icons in device manager. Otherwise computer runs fine.I hate to have to unplug my computer everytime I shut down.
View 3 RepliesSo I'm a programmer. Sometimes I take breaks, go to my couch and watch TV for about an hour. However, I still have documents open on my computer. My monitors turn off after 10 minutes of inactivity.
Randomly, I will see my monitors turn on and a blue screen on my computer saying something along the lines of "Getting your computer ready". Then the computer restarts. This happens at various times, I've seen it happen at 1:04am, 4:38pm and 10:15pm. The timing seems completely random and its a major issue because it closes all my documents.
since i upgraded from windows 7 to 10 i've been getting these random restarts, after fixing the geforce experience the restarts have been happening alot less though.i haven't made any physical upgrades to my pc since windows 7 so i'm asuming this is a software issue or something.
View 1 RepliesI have recently built my very first computer, and for a few months the computer worked fine and everything but one day my computer didin't power down and i had to force it and since then this happens i try to shut down the computer it starts to turn off and for a brief second the LED on my front fan turned off, then the computer rebooted. . I have been pushing the switch on my power supply to turn off my system,, it also happens that i some times lose time and date for some reason.
I had this problem with this build in windows 7 and then I changed it to windows 10 but it also happens in windows 10
My build is asus motherboard Z97-P i have a intel I5 4460 a XFX XTR full modular 550W or 650W not sure and a nvidia gtx 970 .. I tried to reset my BIOS settings and the problem stayed unsolved... This problem is really annoying and also prevents my computer from installing updates...
Over the past 2 days I have experienced 4 (2 each day) shut downs and reboots. All while the PC has been idle for sometime while I'm working on another PC in the same room. Event log screen is attached but the bug check tab has no values.
The system is on a UPS and there have been no hardware changes in several months. I'm on Build 1150, V10586.11.
Attached is the dump of the log files as well.
DELLXPS8700NEW-Tue_11_24_2015_145505_86.zip
I have multiple PC's running W10 v1511. For some reason at least one of them and I suspect more than one will automatically restart after it has been shutdown. The restart does not occur immediately, in fact, it is several hours before the magic happens! The reason I know it's happening is the system will be in a sleep state when I check it in the morning after I know I shut it down the night before. The PC in question is the one that I have described in my system specs. I know all about the "Wake On" settings in the in the Intel network controller. I have them all turned off (unchecked) but that only effects the system when in sleep mode? Is there some other setting that could be causing the system to refuse to stay shutdown?
View 6 RepliesShort version: Can I make a shortcut that restarts a program?
Long version: I absolutely love Windows 10 and am so glad I upgraded! The only bad thing about it that I can find so far is that every once in a while the start menu and Cortana will stop working. Well, I did some research and found out that if you go into the task manager and restart "explorer.exe" that it reloads the start menu and Cortana so I tried it and it worked! The only problem now is that I don't want to have to go into the task manager and restart explorer.exe every time so I was wondering... is it possible to make a shortcut that restarts explorer.exe?
After upgrading to Windows 10, my computer now restarts after I have left it idle for more than about an hour. I havent caught it in the act so I don't know exactly what it does when it restarts. I changed the update settings to notify me before restart so that shouldn't be the issue in this case.
View 9 RepliesA number of Windows 10 users have various shutdown-related issues. The most common issue is that their PC reboots instead of shutting down. When they click shut down in the Start menu, Windows 10 doesn't shutdown, but instead restarts. Here is what you can do to avoid this issue.
Actually, it is hard to tell what is the exact cause of such behavior, because the reason can be different from PC to PC, but in this article we will explore some solutions which can be useful if you are facing this problem of your PC rebooting instead of doing a shut down with Windows 10.
1.The first thing you have to try is a clean boot. Using a clean boot, you can find if the OS is damaged by some third party app or a bad driver. By preventing them from loading, you can exclude the influence of these two factors.
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Windows 10 kept wanting to restart after it has been shutdown. The computer would have its power indicator turned off for maybe 2 seconds, then you hear the fan whirling and the BIOS screen appears followed by the usual boot process.
I don't know how this would work, but my problem was solved by turning off in my BIOS setup 'Legacy USB Support'. Now if I shutdown Windows 10, it would really shut itself down. No problem so far after maybe 10 or so instances.
Been getting lots of BSODs and system hanging and restarts. Attached are my files....
View 5 RepliesI tried to install Windows 10. At first, it worked! I was all happy, so went on to login. Once I logged into my microsoft account, I was greeted by a blackscreen where I could move my mouse around. so, I rebooted, shift+clicked Restart, and got to the troubleshoot menu. From there, I clicked on "Reset My PC," since it appeared to be the only solution. It rebooted my computer, and suddenly it said something like "Windows restarted or shut down unexpectedly. Please press OK to continue the installation." I clicked OK, and it just rebooted and said the same thing, so I looked up a tutorial, which said to change something's value in regedit from 1 to 3. This sure made the "Windows restarted unexpectedly" go away, but now it just restarts repeatedly, as if it DID pop up, and I pressed OK. I tried multiple things, and I really don't want to send my PC to a repair.
View 4 RepliesMy laptop keeps freezing randomly, and seconds later it restarts itself. I'm pretty sure this problem started when i upgraded to windows 10. It use to happen every once in awhile but now it happens several times a day while i am on a browser or doing anything on the computer. I barely have anything installed on it and its fairly new, i bought it earlier this year. I did a scan with AVG and nothing showed up. It doesn't heat up either. I also updated windows 10 to its latest version and also updated the AMD drivers as well. Should i try to reinstall windows 10?
This is the laptop i have: ASUS Laptop R510DP-WH11 AMD A10-Series A10-5750M (2.50 GHz) 8 GB Memory 1 TB HDD AMD Radeon HD 8670M 15.6" Windows 8.1 64-BitÂ
Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
I built my PC in May 2015 and have had no major issues in that time, except for two instances of a random reboot. The space between these occurrences is several months as well.
In both scenarios, I was surfing the web using Chrome, not running any videos, games or programs in the background. So really only the browser is running. The system simply reboots, offering no warning or error message before or after with no performance change either. I do not think it is an update as I had shut off auto-restarts when first installing Windows 10. As I said, the computer runs just fine otherwise.
Here are my system specs:
- Windows 10 64 bit, latest update
- Gigabyte Z97X Gaming 7 mobo
- i7 4790K, no OC
- Hyper 212 Evo CPU cooler
- Dominator RAM, 64 GB 1866mhz
- Titan X, factory OC
- Samsung EVO SSDs, 1 TB and 512 GB
- EVGA Supernova 850G2 PSU
Since there are no other indications of issues, and taxing the system with gaming or running multiple program creates no issues or reboots, this surprises me. Could it be dust? The other day I noticed my PSU intake filter had come loose (it takes air from the outside due to the case) and there was plenty of dust covering the PSU intake itself. I cleaned that up, but have not yet gotten compressed air to blow out the dust within - and never have done that for the PSU before. The rest of the system is dust free.
After Windows 10's failed attempt to reset, it asked me what I want to do next, try to reset again or return to Windows. I gave up and "returned to Windows" only to discover that Windows is gone and I can only get to BIOS (which I can enter). After the BIOS screen comes a black screen and it appears that the system tries to write something but can't, and only shows underlines, and restarts (but the power remains ON, it doesn't shut down completely).
View 1 RepliesSo yesterday I installed Windows 10 on my computer via Windows update. (First went here Home page - Windows Insider Program and followed the steps) It installed normally, after it was done I got the login screen.
I typed my password and pressed "next" but my computer just froze and restarted and kept doing it.
I re-installed Windows 7 today, will probably try Windows 10 later, but not currently.
I am running Windows 10 x64, my computer shuts off for what ever reason, power outage or what not. No error message and when it reboots i have no icons on my desktop. I have checked to see if a new desktop was created and that wasn't it. Normally it is off a restart/shut down of my PC but it does not happen all the time. I have check to see if "view icons" is turned on and it is. I have also checked to see if the show icons in control panel is checked and that is as well. I have also restarted my computer manually to see if it will fix itself and that does not work either.
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