Random Shutdown / Sometimes Reboots - No BSOD Or Memory Dump Files
Oct 13, 2015
I have been fighting with my computer for about four weeks now, and I am not getting anywhere. In a nutshell, my computer started to randomly shut down and seldom reboot. There are no specific patterns I notice, except that when I try to find out what's going on the random reboots/shut downs happen more frequently (3-5 time per hour). When I just use the computer, it lasts longer without any issues. I may get between 1-4 hours. No BSOD and no error.
Now when the computer shuts down, it is a hard shut down. It is as if I turned off the power button from the PSU itself and turned it back because when I turn the computer back on, it turns on briefly and shuts down again, turns on again, beeps the all things okay beep, and boots to window. It is worth noting that this behavior started happening without adding any new hardware, software, or driver.
Here's what I have done so far to try to ameliorate/diagnose the issue.
1) I reset the PC - Here's my post on that issue if you want to take a look.
2) I did a clean install - (truly clean install).
3) I boot into the Bios, and it stills reboot/shut down (this causes me to suspect a hardware issue, but what?).
4) I open the case and ensure that everything is properly seated on the MOBO.
5) I cleaned out the PC of dust
6) My temperatures are normal, no overheating going on.
7) I ran ad-ware/spyware check - nothing has been found.
8) I ran a virus check (yes, with windows defender) - nothing came up. I don't think it's a virus since the problem continues even after a clean install.
9) It's not a lack of power issue. My PSU is 1000W and I am not using that much power.
10) I did a stress test for over an hour, and everything was normal (this causes me to doubt it is a hardware problem).
11) I am sure I have done more than the before mentioned steps, but I can't remember them all.
At this point, I suspect my issue might be hardware related; however, I really do not know what this could be, and I do not want to start buying new hardwares (i.e. PSU) without knowing what the issue really is, particularly when it endured a stress test without any issues. I thought of applying a thermal paste/grease on the CPU, but since I am not overheating I don't think that's necessary. So, I am at a lost on what my next steps should be. I am not savvy enough on reading memory dumps files... my computer is not generating any of those files anyway. But I know I can force my computer to generate them.
I am running Windows 10 (64-bit), but this problem also occurred on 8.1 and 7 (both 64-bit) with clean installations. I am also dual booting Ubuntu Studio 15.04, but more on that later.
When I boot my PC into 10, I have up to ten minutes before my PC either resets forcefully by itself, or freezes and never recovers. When I check the Minidump folder afterwards nothing is there.
I have replaced both my CPU (amd fx-6300) and PSU (corsair cx500m), and tested my RAM (with both sticks or just one), but none of that has fixed the problem.
My BIOS settings are at their defaults, no over/underclocking or over/undervolting at all.
The odd thing is, Ubuntu Studio runs fine with no crashes as far as I can see *EDIT: NOT THE CASE* , but if there was a software problem surely there would be a dump file?
I would get a black screen for a few moments, before the computer just restarts. No BSOD, no screen tearing or strange noises from the case, no indication whatsoever that it was about to restart. So I started trying to figure out what was wrong. Using Bluescreenviewer and WhoCrashed? I found out that it was a 0x124 error citing the ntoskrnl at fault. Reading online, it seemed that this was generally caused by either a thermal issue, hardware problem or in some cases driver problems.
I started updating everything I could. Graphics drivers, mouse drivers, keyboard drivers, BIOS drivers, etc. Still got the restarts. They seemed to be appearing only when I was playing games (don't use this particular PC for much else, so took a while to realize), so I decided to check thermal issues. Using MSI Afterburner and CPU-Z, I found that my CPU was never reaching any significant heat (my Hyper 212 EVO keeps it under or around 40C even under heavy load), and that while my graphics card got hot, it never went beyond 70, so it didn't seem to be a thermal issue there.I ran memtest86 to try to identify ram issues, and it came back, after a night of running, clean. I did a dskcheck /r, and while it took a bit of time, it too came back alright. In order to truly rule out driver issues, i reinstalled windows 10, and still it kept happening.
I read online that there was a chance that the power supply could be acting up. Since I had been meaning to update my graphics card, and needed a new power supply to go with it, I decided to do that. I plugged in my new PSU, and my new GPU, and it went fine for about a day or two before the restarting resumed. I tried playing with the case side open, to truly rule out cooling issues, and it still restarted. I moved the computer, and plugged it straight into the wall because I had a suspicion that maybe the extra cable wasn't giving it enough juice, but it still restarted.
I'm now at my wits end. I've tried everything I can think of. My new GPU never goes to high temps, my CPU seems to be running fine, I haven't found any ram memory problems, my new PSU can't be to blame, and so I don't know whats left.
Tl;dr Restarts started after some inactive time. Seems to be a 0x124 bsod error Tried the following: -update all drivers -update BIOS -re-roll to previous versions of graphics drivers -re-install windows 10 -purchase new PSU and GPU -memtest86 came back ok -dskcheck /r came back ok -tried playing with side off
MSI never shows the CPU or GPU going into any dangerous territory in terms of temps.
Upgraded from Windows 8.1 Pro to 10 Pro. I think I took care of the update bug so I don't believe it is the issue.
Updated GForce Drivers after using DisplayDriverUninstaller. SSD C: Drive firmware updated. Ran Memtest86+ on each stick for 8 passes with no errors. Updated audio drivers. Updated network drivers. Updated SATA drivers. Ran Windows Defender Full Scan with no findings. Ran Malwarebytes Full Scan with no findings.
It happens when I play games. I ran one 3DMark test with no issues. Ran it again and it reset as it normally does. I ran Furmark for 5 mins with no issue.
I wasn't quick enough to note down the full error as Windows did a crash dump, but I did notice the offending file was an Atheros driver. This was confirmed by Control Panel | Reliability Monitor
Source Windows Summary Shut down unexpectedly Date 24/11/2015 10:35 Status Report sent
[Code] ....
I've used the DM Log Collector to get the DMP file, but I'd quite like to study it myself, and send relevant parts to Alfa (who make the offending Wi-Fi adaptor with the Atheros chipset).
I have a fresh install of Windows 10 Home on a factory built PC (Chillblast) that was running OK under Windows 7, but is now Blue Screening on Windows 10.When I boot the PC from cold about 1/3 of the time it will blue screen. The messages vary. Sometimes it will say IRQL Not less or Equal, or Page fault in non-paged area, or Memory Management.
The messages always happen pretty much at the exact second that you would normally get the logon box up. It never Blue screens when I'm actually using the computer, even if I'm hitting it hard with games. It also never blue screens on a reboot. Only when it's booting from power complete power down.I suspect that it's software rather than hardware, maybe a driver?
The only message in the logs is that the computer as recovered from an unexpected shutdown. It rarely creates Dump rile.I thought that it might be bad RAM. I have two 8GB chips. Both are the original chips that the computer was sold with. If I try with one chip in it runs perfectly. It doesn't matter which chip, or which slot the chip is in. It runs perfectly with all combinations. If I put them both in 1/3 of the time BSOD.
I've run Memtest86+ and it didn't find any problems. I've also run the System File Checker and it didn't find anything.As this is a fresh install I don't have much loaded. It started blue screening with only the basic software needed to run my hardware, and an Anti-Virus (Avira) loaded.
Windows 10 is installed on a totally new disc, straight out of the box (Sandisk SSD).Other than the hard disk and a soundcard, the PC is pretty much a factory build, with a factory configured motherboard. It's not overclocked, and I haven't tinkered with it.Before I installed Windows 10, I occasionally had a Stop 0X000008a error, but I don't know if that's relevant or not as it was a different OS on a different hard disk.
not long ago I get new machine: Asus Deluxe Z170, intel i7 6770k, G. Skill Ripjaws V DDR4-2400, etc... The system is unstable, the BSODs mainly show while windows 10 on load.
[URL]
I dont know if its problem of hardware or drivers (very newer).
Here's some background; for the first few days Windows 10 was fine, no problems what so ever but then it I was just listening to music browsing the web, no games or any cpu/ram intensive stuff running and all of a sudden my music stops and then I get taken straight to my bios screen as my PC just restarts out of nowhere. As it is starting up however it shows the black screen with the Windows logo in the middle and the loading circles spinning round, then it shows a black screen and I hear the sound of Windows starting up, wait a few seconds and it says "Configuring updates" or "Configuring Windows" (can't quite remember) Anyway, as it comes back on it I get a little notification saying Windows updates were installed. Then 5 or so mintues later it does it again. Either it's coincidence or it has something to do with it but for a few hours when I was playing GTA V nothing happened for the rest of that time of my PC being loaded.
Again, I was watching an MP4 (I use VLC Player if that has anything to do with it) and it blue screens out of nowhere (I can't remember the exact reason but I've uploaded the crash dumps here [URL] .... ) dunno if the blue screen has anything to do with the random crashing
TL;DR: Windows 10 keeps randomly turning itself off without warning, sometimes going straight to the bios screen and loading back up sometimes just completely off and requires me to turn it back on.
I have had a bunch of unexpected shutdowns as of late, all of them of the event 6008. And with shutdown I basically mean, the same effect as pulling the plug, no BSOD or anything, and after that the PC reboots.
Windows 10 created a new crashdump file called ShellExperienceHost.exe.3708 in my AppData/local/Crashdumps folder, how to read one of these dump files or what this one means to me?
I built a pc last week and I get the BSOD after a few minutes of playing any game I try. I only have the last dump file I got because the BSOD before the last wouldn't let me start my pc in safe mode or restore to a previous date so I had to reinstall windows 10. Here is my dump file, I know how to open it but I don't know how to analyze it and figure out what is causing the BSOD here is my build shadybk - Saved Part Lists - PCPartPicker
On my system, I have Automatically Restart set in the system failure but when it BSOD's, it says that the system will restart after the dump but it appears it just stays at the blue screen without restarting even after an hour on atleast 3 occasions since I've upgraded to Win10 from Win7 Home Premium on August 11, 2015, the system is able to restart and shutdown normally.
Okay so I've upgraded and use windows 10 for about 2 weeks now. All is fine until I've experienced this random shutdown where the computer turns off completely in a splitsecond then reboots itself.No BSODs, no warnings at all. Recently, it's been shutting itself down and reboots itself but won't even make it to the login screen before it shuts itself down again and this will continue in a loop. I had to turn off the plug and turn it back on. It will prompt a system restore which the computer will work fine for a while after the system restore. I assume this problem is because of windows 10 because I have not experienced this problem when I was using windows 8.1.
When I try to dump the stack I input the command dps ffffd00026876000 ffffd00026870000. The two values are my base and limit values. I tripple checked them many times.
However everytime I input that command I get an error message saying
"^ Range error in 'dps ffffd00021787000 ffffd00021781000"...
Since I updated to windows 10 from windows 7 I have been getting a weird shutdown that happens at the windows 10 loading screen. My computer will just shut off from there. But if I try again a second time it loads without issue and I am able to do intensive tasks. It also does not happen when i restart the computer only after shutting down. My temperatures on my gpu, cpu and gpu are normal. What could be causing this. Never had these issues with windows 7.
Things I tried -updating windows 10 -update my bios to the latest version -checked for viruses
Specs p9x79 pro 8gb of ram gtx 770 4gb i7 3820 Corsair HX850 PSU
I've a Dell XPS 15 9550 (512GB SSD PCIe) that gives me a BSOD after at least two hours of uptime. It doesn't create any dump, it only gives me the error on the BSOD critical_process_died. I alredy tried to do various clean install of the OS redownloaded a lot of times and to set from BIOS the drive to RAID in AHCI with various manually installed driver without any result.. I don't know what can I do anymore..
First off my windows 10 install worked fine for about a month and then all of a sudden I have been experiencing 2 to 3 ramdom crashes and reboots. There is no BSOD, the computer just simply turns off and reboots, even though I have set the advanced settings not to automatically shut down on error. I have also updated to the latest BIOS ....
My system - self build.
Asus X99 Deluxe motherboard 4 sticks of Corsiar dominator RAM running at 2133 (they are specified up to 2666) default BIOS settings - no overclocking 2*EVGA Geforce 980s in SLI
I have disconnected all usb devices but this is still happening. What is strange that it just started out of the blue. Before i just do a fresh install, any diagnostic approaches?
Since I installed windows 10 sometimes my computer just automatically reboots, no warning, no notifications, after it reboots it goes back to working fine but I have checked everything I can think of and can not find out why it is doing this, and it is very aggravating if I am online playing games
I've upgraded to Windows 10 about two weeks ago and it's been going smoothly until I've gotten three BSOD in the span of less than 12 hours. I'll include the Dump files here too ....
I'm trying to download the debug tool. My boss's computer started developing blue screens. He also notices that the service host keeps increasing in memory and then gets the low memory error before it crashes. I had this actually happen to my machine but I thought it was related to iTunes. I had to re-format my laptop in order to fix it.
I tried to upload the mini-dump file but was getting invalid file. I have uploaded it to wikisend....
I built a new PC and now I have some troubles getting it to work.I get so many bluescreens, most of them appear when I am on the desktop a few minutes after the PC starts (sometimes I can start playing games, but after a few minutes the PC crashes). I am not even able to save the dumpfiles because the PC crashes so fast after rebooting, but fortunately I was able to save some on my memory stick so I can provide them now (I am posting this from another PC).
PC Specs: Windows 10 Pro Intel Core i7 6700k ASRock Z170 Extreme 6+ 32GB HyperX 2800 MHz CL14 EVGA GeForce GTX 980 TI Superclocked ACX 2.0 Corsair RM750i Corsair H110 for CPU water cooling
