Realtek Audio Drivers - Low Quality Sound For About 5 Seconds And Then It Just Stopped Working
Aug 9, 2015
So I've just recently upgraded to windows 10 from windows 8.1 and for the most part I have no audio. A few seconds after I started windows 10 I was able to get very low quality audio for about 5 seconds and then it just stopped working. (using mpv with a FLAC file) The only place that the audio works is the realtek audio manager sound test. I've tested other headphones with the computer and they haven't worked either. I've also tested my headset with other devices and it works fine. I've updated windows and installed the latest realtek audio divers and nothing except for the the sound test works. (I'm using an MSI z87 GD65 btw)
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Aug 3, 2015
I got mine with everything installed. So if I uninstall and reinstall Realtek, I might mess this up more. I don't even know what version I have and I can't understand the terms used in the instructions.
Should I just wait for a system update form Microsoft. Or do I really have to uninstall my audio software?
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Nov 29, 2015
I use an ACER ASPIRE 4736Z laptop running on windows 10 32 bit OS. I have tried many versions of realtek and updated all my audio drivers but still i don't get the option studio quality for the microphone settings in realtek audio manager. Instead i get only CD and DVD quality options. This doesn't work as I always get a hiss when I record using my microphone. I have adjusted the microphone settings in the control panel as well. Need getting the studio quality option for the microphone in realtek audio manager. Find the attached image
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Dec 18, 2015
I'm having an incredibly frustrating issue with my sound where it randomly, for no reason that I can find,- stops working completely. I've reinstalled my audio drivers, ensured they're up to date, I've run chkdsk's and done just about everything short of a reinstall, but no dice.
When the audio breaks, spam-disabling and re-enabling the speaker in Playback devices will occasionally solve it for a few more minutes before it eventually breaks completely again, forcing me to reboot. This happens every once every 20-40 minutes, with no pattern or any trigger that I've been able to find.
The bars in the volume mixer are still moving as if sound is playing, the in-built Windows 10 audio troubleshooter can't find any problems, and my music player keeps playing music etc. as usual. The only indicator that the sound has stopped working (beyond the obvious lack of sound) is that youtube videos get choppy and start stuttering.
Here is what my Device Manager shows in sound and audio; [URL] .... Note that disabling/enabling High Definition Audio and Realtek Audio in various combinations does nothing to fix the issue.
Here's my dxdiag log [URL] .... I'm using Windows 10, and my motherboard is an Acer FMP55
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Oct 22, 2015
Earlier today I was playing my usual online game when suddenly the sound stopped working. It had been working just fine earlier and I hadn't changed anything except maybe updating Adobe Flash. After a while the sound suddenly came back and then it disappeared and hasn't returned. I've been looking through all the Device Manager and Sound Control, but nothing seems to be working. When I slide the sliders in the volume mixer Speakers/ Headphones and System Sounds lights up green. In the sound panel on the speaker icon there is a green check mark. This is all happening on my pc not my mac. So I'm not sure if I pressed a button during my gaming or if adobe flash might've messed up something. I've posted this thread here because everything I looked up points to Drivers, but to me it seems like they're working???
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Feb 3, 2016
Problem:
1) Since updating to windows 10, Laptop completely incapable of making any sound out of the speakers.
2) Headphones plugged into jack produces no volume out of earbuds
3) The Color of the volume slider when F9 or F10 is pressed is a light yellowish orange. Not the Usual Green
4) Playing a test tone creates an error box "Failed to play test tone"
Things I have Tried
1) Downloading a new Driver (failed)
2) Resting the sound and Sound system (failed)
3) Finding the mute button and unmuting the computer (it wan't muted)
4) Restarting the computer
Edit: 5) Tried to switch playback options, There are only 2: 24 Bit: 48000 Hz, 16 Bit 48000 Hz (DVD quality)
Solution I want:
1) My toshiba to actually play sound out of speakers
2) toshiba to play sound out of headphones.
I'm not sure if this is a hardware of software problem. Any way I'm posting it on both Toshiba and Windows 10 Forums.
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Aug 4, 2015
I have a Fangbook III made by Cyperpower PC. I am unable to play sound via the on-board speakers for the laptop. I am however able to play sound through the 3.5mm auxiliary jack input. I have speakers set as default device under the playback settings.
This is where is gets strange. Whenever I attempt to delete the Realtek audio driver, whether it is through windows or a 3rd-party driver uninstallation software, Realtek always comes back within a few seconds. Right before it does come back, under playback, it separates speakers and headphones with both having the driver High Definition Audio Device. If I hurry before the Realtek driver comes back the speakers seems to work! But once the Realtek audio speakers comes back, the default speakers and headphones goes away and I continue to have the same problem with the Realtek driver.
I attempted to reformat the computer with windows 10 and erase all drivers but Realtek was already installed. I assume it is required for this specific laptop? How to direct the Reaktek High Definition Audio driver to use the speakers instead of the auxiliary jack?
[URL] ....
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Aug 2, 2015
ever since I got windows 10 my maxx audio doesn't work and now just says "MaxxAudio processes internal speakers output only"
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Aug 9, 2015
I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are: One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
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Aug 3, 2015
I recently upgraded my laptop to Windows 10 from Windows 8.1. After that, my Realtek PCIe GBE Family Controller (ethernet) randomly stops working. After a reboot or "fixing" the problem, the card works for anywhere from 1 minute to 4 hours, then fails again.
Sometimes "failing" means that in control panel it shows that it is still connected, but doesn't actually work, [URL]
or other times it just shows that it is unplugged, when that is certainly not the case [URL]
Troubleshooting the problem with Windows troubleshooter yields three errors, seemingly random when they each appear.
The three errors are "The Default Gateway is not Available", this error [URL], and then finally a DNS error that shows up on Chrome and the Windows troubleshooter [URL]. The way the internet stops working is Chrome will stop loading web pages and give me a DNS error, shown in the most recent gyazo.
So far I have tried rebooting numerous times, (which USUALLY fixes it for a few minutes), troubleshooting with Windows troubleshooter, and changing the DNS servers to Google's (which I have now changed back to the automatic setting since my ISP, Time Warner Cable, isn't too happy about working on an external DNS server. I have also tried eight different ethernet cables, over two different networks and routers. All of this has begun after I upgraded to Windows 10.
I have tried three different drivers for the ethernet card; one from Realtek's website, one from my laptop manufacturer's website (Sager), and lastly Window's generic one, none of which have worked for me. It could be a coincidence, but it seems that if I have constant load on my ethernet card, it lasts for much longer without failing.
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Jul 29, 2015
Just like the title says, I don't want the realtek audio drivers as it completely messes with my audio and also doesn't correctly switch when i plug in headphones for example.
It also doesn't allow for the 'speaker fill' enhancement to be used when playing stereo content through surround sound.
Windows itself does a far better job as opposed to realtek.
Every time i uninstall realtek it automatically gets reinstalled.
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Dec 31, 2015
so i just wanted to install the lasted version of the driver and when i try to install the driver it will keep on restarting over and over again after it says its done and needs to restart and when the computer turns back on it does the exact install over and over again and it never finishes but my realtek driver still works.
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Jul 17, 2015
I'm using build 10240, and in the first install, it installed the Realtek audio drivers.
The problem with these drivers is that they completely mess up the sound in my headphones.
Anyways, I've tried : Uninstalling the audio manager in control panelDeleting the oem#.infUninstalling the drivers in Device Manager
None of these work. When I uninstall it, the driver is just reinstalled when my computer reboots.
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Feb 10, 2016
In my right speaker, I have a slight distortion when i hear high-pitched sounds. I checked on my headphones and I dont hear it. I updated my Realtek audio drivers a few times. It improved the first time. I still have a subtle issue and I'm not sure what to do.
I switched the inputs on my speakers and I still seem to be getting it on the right speaker. it might be the speaker, but since it improved with the driver update.
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Aug 16, 2015
This morning when i turned on my computer the sound was not working.I reinstall all my sound drivers, i reboot my computer a lots of time, i cheked if everythings was pluged correctly and everythings was supposed to be fine but the sound don't work !
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Jul 31, 2015
i uninstalled it then it started to work again ,then i reinstalled and it stop working.i don't know how to solve this
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Jul 29, 2015
Now, for some odd reason, on my computer, the sound, start menu and cortana stopped working and I can't even get past the sign in menu without it telling me to sign out so they can "fix" this problem which I've done 3 times now so I have no clue if I screwed up this computer or what.
It started with the sound first, then the start menu so I decided to restart my computer manually (which was a bad idea, apparently) and I guess Cortana just died on me when I got back on.
Also, my computer is on Windows 10 Pro Preview still.
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Sep 12, 2015
i have my ASUS X555LD for almost a year now, so as far as date is concerned my laptop shouldn't be too old to suffer such illness. So it came with Win8.1 x64 of course and just recently, as soon as Windows 10 was released, i upgraded quickly.
but right after i upgraded to Windows 10, my laptop became ill and had this errors:
1. i got BSoD Most of the Time, one would say CRITICAL_PROCESS_DIED or UNEXPECTED_STORE_EXCEPTION. there are times my laptop would freeze in the BSoD, not even the 0% would move to 100%. so i had no other choice but to force shutdown it, and sometimes after turning my laptop on again i end up at my BIOS with no HDD nor BOOT ENTRY listed. as i experimented, i had to press slightly hard on the right side of my Laptop where my HDD is Located just for my Laptop to re-read my HDD once again, as soon as i got back to Windows 10, i ran an HDD Check and nothing was wrong, no bad sectors or anything. this is confusing me as to how it is happening. so i somehow got used to BSoD since my Laptop frequently experience it. sometimes just a simple movement that would shake my laptop would turn into BSoD again, i suspect something like my HDD or loose or the likes. i dont really know.
2. after the BSoD Case, a week or three i guess. i started to loose Audio Ability. it was just this morning, the Volume Icon has a "RED X" on its icon and states "No Audio Output Device is installed.". and after checking my Device Manager, to my surprise the Built-in Audio Device (Realtek) is not there. i don't know how or why it happened but i can't get it back.
even checking the sound tab on the control panel doesn't bring out Audio Devices.
i was wondering if ASUS or the PC Store where i bought my Laptop would fix it for me as per warranty is involved ?
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Oct 24, 2015
My audio seems to not be working. I have never had this issue with this computer before until 2 days ago. I was able to roll back my system to an older date which fixed it for about a day. This time, however, it did not get the same results.My audio is just...well... gone. The sound (lower right corner in the task bar) says it is muted. When I click the icon it brings me straight to a troubleshoot, which we all know never actually fixes the problem.
The driver is installed and before I get asked if I have done the un-install and re-install, yes I have.I have un-installed and re-installed close to 6 times now. I have gone into the services and restarted (stop and start) the windows audio service close to 12 times.
Due to my audio working when I rolled back the system before, I assume my sound card is fine, but the software is not working properly (despite what the device manager says). I have also updated my system to windows 10 from windows 8.1, yet the issue remains.
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Aug 7, 2015
I installed Windows 10 today, but since installing it, i have had no sound/audio. The only sound driver I have is NVIDIA High Definition Audio, but it cannot be selected as "default device".
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Aug 26, 2015
It seems that there are constant issues with windows 10 and sound blaster sound cards like mine. I have a sound blaster x-fi titanium pci express sound card and every time i turn off my speaker controller(unit with volume and adjustments for sub, center and rear speakers); then turn it back on after awhile; it gives me a high pitched hum noise and the audio comes out all garbled and crackling.
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Aug 23, 2015
So I just updated my Toshiba laptop from Windows 8.1 to Windows 10 and now I'm having audio problems. At first after I upgraded I had no sound. I fixed it by uninstalling and reinstalling my Realtek audio driver. Now I got my sound back, but now whenever I play audio the sound isn't clear anymore Especially when I use YouTube. I updated my Realtek audio driver from version 6.0.1.7541 to 6.0.1.7586 and I still hear the buzzing! I tried audio troubleshooting and it said the problem couldn't be identified. What do I do?
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Jan 31, 2016
Model: Lenovo z50-70
OS: Windows 10 64bit
Drivers: Conexant smart audio HD
The picture below pretty much sums up my problem, in all previous versions of windows i have had this tab enabled with various options to further enchanement any sound i hear with my headphones.However, it seems dolby has it's own horrible version (unless im using it wrong) as a headphone user i find the sound to be a lot worse in quality with dolby's enchancments, in fact when i switch it off the sound is way better.
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Jan 19, 2016
have a problem with usb drivers according to my control panel which says it is fixing the issue and then tells me to reboot but it is not fixed. Keyboard lights up on start but when the first blue window appears it goes off. I can get into the bios ok and the keyboard works there. only one port is working (USB3). as my mouse and keyboard are usb and there is no PS2 port i am kinda cactus at the moment. Been searching for usb drivers for win 10 but not having any luck. Everything was working fine since November until yesterday.
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Aug 17, 2015
I recently reset my windows 10 then I got problem my laptop can't produce sound so I can't hear sound from it the speaker logo in the task bar have x mark and when clicked it opens troubleshooter then windows can't find the trouble. I also uninstall and reinstall my audio driver, Realtek High Definition Audio and NVIDIA High Definition Audio, but nothing change this is frustrated me I need sound to play games, watching films, and watching youtube, so anyway I need sound to make my life harmony. One thing the screenshot (Windows+Prt Sc) also won't save the picture only dimming few second then I couldn't find the pictures.
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Feb 10, 2016
I have homebuilt core i7 930 running an asus p5 premium. Whether I use onboard sound (realtek), sound blaster pcix titanium, or sound blaster omni usb, I get strange behavior where the sound will drop out while I'm watching a tv app (hdhomerun, or kodi as well), or listening to music.. at random times, could be 5 minutes, could be 45 minutes. To get the sound back, if I click the speaker icon and click the bar that plays the windows ding, it plays (a little crackly during the first few milliseconds, then clear, like it's waking up) and then sound plays normally until this happens again. So it's propagating through multiple different drivers. I read somewhere that audio devices can sleep (I suppose laptops mainly? Maybe I read it wrong).
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