Search Cannot Find Folders / Files On Desktop Computer

Oct 10, 2015

On my desktop computer I have a folder and some files which have a common part of a name on both such as the name of the folder could be Folder and the files could be called Folder/file1, Folder/file2 etc. Doing a search in documents or even drilling down closer(these folders and files are about 5 levels down, if I used the name Folder, I don't find the folder or the files which had Folder as part of their name.

I cleared the search file and rebuilt the index and it still couldn't find the files.

I have a laptop which contains the same files as my desktop. I opened explorer and keyed in "Folder" and they popped right up. The only difference in the machines is that the desktop has an upgrade to Windows 10 from Windows 7 and the laptop is a Windows 10 from scratch. I have checked the search ribbon on explorer and all options and other items are identical between the two machines.

When I rebuilt the search file, I even added the drive that actually contained the Documents folder which the system is smart enough to know that the drive contained the documents folder so it removed the documents folder from the list when it added the drive. No change.

Interesting thing happened though. With all my frustrations, I restored to a C drive image from a week before to see what would happen. and immediately after the restore completed, I tried the search and it worked. So then I tried it again and it didn't work. Even drilling down the folder tree to the specific folder which contained the files so I'm looking at them while I'm keying in the search argument and it still can't find them.

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