Security :: Norton 360 Install Results In Loss Of Internet Connectivity?
Jan 14, 2016
I just purchased a new laptop with Windows 10.
After installing Norton 360 antivirus, Firefox says "server not found" when I try to go to a web page.
Network trouble shooter says There are "missing network protocols and socket registry entries".
I reinstalled my network adapters and reset the winsock catalog and int ip sadly this did not work.
I contacted Norton tech support and they remotely installed the newest version that is supposed to be compatible with Win 10 however , about 5 min after hanging up the same problems are back.
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Nov 28, 2015
Here is the setup that I have. I have a wireless network. I have two Toshiba laptops, one running Windows 7 and the other running Windows 10 and I have a printer.
I continually lose connection to the home network although I am still connected to the internet on both laptops. This happens about every 10 or 15 minutes. The only way I've found to re-establish the network connection is to reboot both of the laptops.
I live in a very rural area and only have one option for internet access. It is through the phone company and all they offer is one of those 3G data card things that looks like a little USB data stick. The signal at my house is terrible, in fact, there is only one corner of my house that has a signal and that is where I have my wireless router. It is two rooms away from my computers. But the distance doesn't seem to be a problem for internet connection.
I complained to the phone company about the terrible signal and the woman there suggested that I use my Samsung phone as a router. I took the chip out of the data stick and put it in the phone. And it does work much better than the little Zoom router that I had been using. I do not know anything about the settings in the phone. The lady showed me which buttons to push on the phone to turn the phone on so it can find the signal.
I would prefer to know what I can do to keep it connected but if that fails, then I need to know how to re-connect to the network without rebooting either one or both of the laptops.
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Dec 29, 2015
No matter what I do, I can not get this computer to shut down after the Norton 360 virus scan!!!! I had Norton look into it, and they said that it was fixed on my PC (through remote access), but every time I run the full or quick scan and tell it to shut down, it restarts!!! I F$#%(&G HATE WINDOWS 10. I am tempted to return to Windows 8.
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Mar 9, 2016
I removed Norton and then re downloaded it . Worked fine until i had to restart computer . Now i am back to square one .
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Aug 16, 2015
For 2 weeks I've been trying to upgrade my Asus G50VT laptop from Windows 7 home to WIndows 10 home. I have tried over 5 times using Windows Update and several times using the Microsoft USB/DVD installer. Everything downloads fine; and gets to the black screen with the "installing drivers" with a percentage going around in a circle. It gets stuck at 32% every time. I have to force shutdown the laptop and it rolls back to Windows 7...
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Dec 13, 2015
I'm running a Windows 10 Pro PC. My internet service provider is Charter Spectrum. They provide an Arris modem which only handles ethernet/phone connections (no wifi etc). My router is a Belkin F7D8302 Play N600 Wireless Dual-Band N Router. Since about 2 months ago I suddenly, and intermittently began to experience internet connectivity issues. Errors like DNS Probe Finished Bad Config started popping up for instance. The router I'm using has hardwired connections to:
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I can honestly say that networking is not my strong suit when it comes to PCs, so I'm not quite certain what's creating so many drops in connectivity. Multiple devices running at the same time (one wireless, one wired) MAY or MAY not lead to the connectivity issue. I haven't tested that hypothesis long enough for me to be sure. What could I try in order to troubleshoot my connectivity issues?
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Apr 7, 2016
One of my computers has suddenly lost internet access, and as far as I can remember all I was doing last time I used it was going on the internet to websites I normally go to. All other computers and devices are fine. The computer in question says WiFi is connected, but no programs can access it including Google Chrome, Microsoft Edge, and my VPN. I haven't noticed any other problems on that computer.
Here's what I've tried so far:
Troubleshooting internet connection - no problems detected
Scanning with Webroot - no threats detected
Turning OFF Webroot - no change
When I try to access a website with Google Chrome I get the error message DNS_PROBE_FINISHED_NO_INTERNET.
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Nov 20, 2015
I am logged in as Admin. I have "Internet Shortcut" on the desktop. I also have "Details Pane" on. I try to change the description. But system asks for a permission form an local admin which also exists on the same machine?
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Mar 28, 2016
Do I need to install internet security on home desktop pc? If so. is a basic free antivirus enough?
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Oct 29, 2015
This is an upgrade install of Win 10 Pro x64.
When I start the system and after the desktop appears for a few minutes, I get an indication from the lower right portion of the screen that my anti-virus is off and I need to tap to turn it on.
Is this the normal way Win 10 handles Internet Security programs? I'm using ESET Smart Security 9.
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Sep 22, 2015
"Your internet security settings prevented one or more files from being opened".
First Disk Management doesn't work, now this?
My Windows 10 Experience is being top notch.
Been searching around and people say to reset IE, but Windows 10 doesn't have IE, I deleted some files from AppData like someone said to be able to reset Edge.
Same thing happens, I'm getting quite annoyed at this.
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Mar 5, 2016
How turn on? I click in view firewall option and click turn on kaspersky but it isn't work...
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Oct 14, 2015
I ran a Diagnostic Report from my Norton Internet Security Online antivirus, and its saying that my OS isn't fully patched or updated.
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Jan 5, 2016
I've tried updating to 10 a few times over the last couple of months - I've tried updating all my drivers ...
THEBEASTTM-05_01_2016_121440_12.zip
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Dec 13, 2015
I was wondering i reinstalled my win 10 PC and didn't want to type password all the time on startup so typed in the run command: netplwiz as stated on some websites, this did the job/worked (no problems straight onto desktop).
Now finished most of the installs of my software but i didn't like the name windows gave my computer (system/about rename pc), so changed it to jasonpc. After this windows needed to reboot computer after changing the name,
Now get login screen (see picture 1) then if i click ok it comes up with (see picture 2 ) IE: has 2 options on bottom left hand corner Jason (jaylad33@hotmail.com - my default and Jason under that, of which i am assuming windows created it with changing name and the most likely cause of which it is stopping it from just going straight to desktop.
It is not a shared computer. In my opinion if this is my personal pc it should have option to disable security on passwords or install of OS or include in update for this option to opt out of any passwords if pc is of personal use.
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Jul 31, 2015
Having a slight concerning issue. After the upgrade, Microsoft Edge has ZERO internet visibility. When you try to go to ANY URL it spins, spins, then adds "(Not Responding)" for five seconds and then says "Hmm, we can't reach this page."
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Feb 10, 2016
I suffer total loss of network connectivity after a computer crash. I am on win 10 x64
Here is my ipconfig /all:
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Xello
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[Code] .....
Windows troubleshooter reports that "One or more network protocols are missing on this computer".
Some other info: I am unable to connect to 192.168.0.1, which is my router's home page. I can load this page on my laptop if i connect my laptop with ethernet, so the router is fine.
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Oct 5, 2015
My Bluetooth connection to my PC under Windows 7 worked perfectly with my Samsung Galaxy phone. Since upgrading to Windows 10 I can pair the phone OK, have it show up as a paired Bluetooth device, but when sending files to the PC the connection is made, transfer looks to start then fails each time. The scale bar that appears on screen shows a 1/3rd distance happen, then stops. Message is "connection fails". I also have a PC running WIndows 8.1. Is there some "option" or blocking that is happening; something I need to switch on/off or disable.
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Mar 9, 2016
I recently got the media creation tool for windows 10 and did make an ISO file so i can install windows 10 on my other laptop. But recently my internet is slow, a youtube video 5 min at 240p waiting 2-3 mins to be able to load without buffering...
So i was going to ask, is it possible, since i got the ISO file, to install windows 10 without internet connection ? I don't think there is anything additional to download since i got the iso file ready up, which is basically the windows ?
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Dec 10, 2015
Basically every time I turn on my laptop (1year old) , after a while (1 hour or even 5 minutes), connection turns limited on every other device in my house! The only thing I can do is to turn off and on my modem.
It ONLY happen with my notebook. I have tried to update/reinstall the Wi-Fi drivers, I formatted a couple of times, I even asked HP to look at it and they replaced my wireless card.. Nothing seems to work. I even purchased an external Wi-Fi adapter, and even with that, after 3-4 hours I had limited connectivity!
Computer's model is HP 15 r117nl, windows 10
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Aug 11, 2015
I've just updated to 10 after getting my computer back up after moving, and for the most part have really been liking it. Here are a couple of the more annoying issues I've been having:
1) Every time I restart/shut down/reboot my computer, upon logging into windows my Wi-Fi has 'limited' connectivity to my router. I use a belkin USB wi-fi adapter, and have been for years with no issues like this. Windows 10 is the only new guy to the party. The only way I'm able to get it to work is to click disconnect, wait a few seconds, then click connect.
2) I can only run my Outlook 10 as administrator, which you can't do from icons on the task bar, and which also blocks some functionality within the program. When I try to run it w/out administrator it says I don't have permission to access one of my email addresses' .pst folder (yahoo). No error when I run as administrator, though.
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Nov 6, 2015
I reinstalled windows 10 pro fresh and now i cant install any program of the internet. I tried everything but it doesn't work. It always said that 'cant connect to download center' .
I remembered that i was able to install opera for some reason. That program and steam. Maybe it has something to do with my hard drive cause when I tried to install skype it didn't automatically set to my hard drive.
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Apr 3, 2016
as said above i own a windows 7 key and don't want to waste the time to get a 7 iso just to upgrade to windows 10 and i also will have a difficult time since i don't know how to install drivers onto windows 7 to get the internet for a z170 motherboard (it looked difficult) since windows 7 is legacy for the z170 chipset and it isint as simple as popping a disk in from what i saw(more of a glance).
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Aug 18, 2015
So I reformatted a existing computer (Which was on win7) with Win10. I can not for the life of me connect to the internet though. I have tried the following:
- /release
- /renew
- Tried setting my ipv4 address manually - when i did that and restarted my computer, it got set back to obtain automatically.
- manufacture resetting my router (Dark Knight RT-N66U)
- upgrading router to latest firmware
- uninstalling the NEC drivers and re-installing
- i can ping 127.0.0.1
- i can not ping the router 192.168.1.1
- this is the same machine i used with win7 just reformatted with win10 and yes the internet was working on windows 7.
- *also have multiple other machines on my network - some windows -some mac -all work fine wired or wireless.
and countless of other things but cant even think off the top of my head right now.
Output of ipconfig /all
C:Windowssystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-9NPA4PQ
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[code]....
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Nov 17, 2015
I've installed the 1511 update (threshold 2) on my desktop computer. It has always worked correctly with my dual stack IPv4 and IPv6 LAN, with both Windows 8 and Windows 10. Now, after the update, it will initially have IPv6 working after I reboot. Then, after a few minutes, IPv6 will stop working, and I see "no internet connectivity" for IPv6 from the Network and Sharing connection properties, even though the other clients in my house still have IPv6 connectivity.
So far, I've tried using netsh to reset the winsock catalog and the tcp stack, and have installed the latest network interface driver from the OEM. I also tried disabling IPv4, and seeing if the network troubleshooter could get the IPv6 connectivity going. That didn't work, either.
At this point, this behavior is a mystery to me. Right now, no IPv6 on this desktop. If I rebooted the computer, IPv6 connectivity would be restored for a few minutes... How to troubleshoot this one, it's just strange.
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Aug 14, 2015
With Windows 7 my security scan took less than an hour. With Windows 10 it takes 3 hours. What's the deal?
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