Security :: Two User Accounts - Only One Admin But No Record Of Second

Sep 30, 2015

I didn't encounter this problem until subscribing to a new outlook email alias. Not sure if that has anything to do with it. I have one account to log into on bootup, when my computer goes to sleep and I attempt to log back in there is an option to switch user. I only have the one admin acct listed under users. Not sure as to what would be causing this problem. When I switch user it only shows the same windows live login name I use when I initially turn it on.

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Jan 13, 2016

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Product Name: P3X7A#ABA
Operating System: Microsoft Windows 10 (32-bit)

see attached

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I've attached a couple screen shots showing my list of users, which will show the only active user and the other 3 disabled (icon shows down arrow); as well as my Administrator group showing the disabled Administrator user...which is disabled.

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I notice in my User Accounts I have the same User Name twice. Actually it is the same email address twice. Both are administrators under Group. can I remove one of those without having my computer going into meltdown.

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Using win 10 home edition.

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I've tried uninstalling the Sonos app, but the notice comes up preventing it. I've tried editing the registry to remove the app, but the notice appears. I've tried similar things to delete the User Account. I've tried to reset or recover, but the notice appears. I've tried too many things to list, but whatever I try to execute I get this notice - even for attempts to edit or delete.

SWHS is listed on the start menu as a User Account, just under Guest. It is NOT listed in my User Account Controls.

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Nov 15, 2015

I started a clean install yesterday and after today I am trying to install another user profile.

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