Start Menu Error
Jan 10, 2016
so the other day when i tried to open up the start menu it dosen't even open up. this has happened to me in windows 8 so i was able to easily fix it but as soon as i restart my computer, it just's comes back again, it's getting very annoying opening up the powershell putting in the code to fix it up while the os itself should boot it up.
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Sep 2, 2015
The start menu doesn't work (Critical Error: Your Start Menu Isn't Working. We'll try to fix it the next time you sign in.") Also not working are any of the start menu-related apps (weather, news, calculator, etc), Cortana and Edge Browser. Pretty much all the things that make Windows 10 so appealing don't work. We tried: runing "sfc /scannow", something with command prompt and Powershell, and another scan with "DSIM". Also tried logging in in Safe Mode and then restarting. BTW, the "sfc /scannow" did find errors and repaired them, but that didn't solve the problem. Go figure.
I really don't want to go back to Windows 8.1.
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Dec 7, 2015
When I click the start icon in lower left corner, the critical error message appears. "Your Start Menu isn't working. We'll try to fix it the next time you sign in." Signing out and then in again does not solve the problem. Same message appears.
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Aug 25, 2015
I started my PC and I don't had access to the Start menu, so I restarted explorer.exe is task manager. So it restarted but it doesn't worked. I signed out and signed in and I got that error message. I restarted my PC and the error was gone and now works, but I have a question. What was that?
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Oct 15, 2015
For the last 3 hours, I have tried several solutions to resolve this issue. My taskbar is accessible, my right-click functionality works. The Just Plain Ol' Restart Method. I tried two restarts and even a shutdown-and-restart, but received the same message.
First Method :
1. Opened a command prompt and tried sfc / scannow and then chkdsk c: /f
2. Nothing wrong was found.
3. A restart after that yielded the same result.
Second Method : Some Youtube hunting brought me a dism method. Again from the command prompt:
1. dism /online /cleanup-image /scanhealth
2. dism /online /cleanup-image / restorehealth
3. sfc / scannow
Each task completed without error, yet a restart brought me the same resulting error.
Third Method : It was at this point I thought I was overcomplicating the issue, and attempted a system restore. I restored to yesterday's backup (apparently there was an update to Windows 10 overnight), and continue to receive the same error message.
I have another computer to use (from which I'm currently writing this), but the primary computer is the one without the Start menu functionality. It is vexing that aside from a lack of Start Menu everything seems fine. There's no detected viruses or malware.
If the issue is incompatible drivers (yesterday morning I updated my keyboard and mouse driver without incident), I think that will be my next method, perhaps uninstalling them may work.
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Jan 22, 2016
Since I upgraded my computer to Win 10, I'm trying to deal with this problem. When my computer starts it shows the message: "Critical error start menu and Cortana aren't working. We'll try to fix it the next time you sign in".
I found an instruction which said to run the command "chkdsk /f /r".
So, I did it; my computer restarted and it was solved. But, when I turned the machine on in the next day the message was there again! I ran the command another time, the computer rebooted and it was solved. But, every time I turn on my computer the message pops up for me and I have to run the command in cmd to my machine work.
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Oct 12, 2015
We are getting a message when we open our laptop.
cortona message critical error start menu and cortana are not working. We will try to fix it the next time you sign in.
Two screen shots are attached.
We had Windows 8 then we updated to Windows 10.
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Aug 17, 2015
Windows 10 loaded OK and everything seemed to work OK. Few days later having tried to sign in I got a message that the start menu isn't working and they will try to fix it the next time I sign in.
Now I have to click the signing in icon to enable I can get to my programmes etc and to go online.
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Dec 30, 2015
Having the start menu critical error in Windows 10? (The error message says the issue will be fixed when you sign off, but that never fixes it.)
Since the start menu doesn't work, that also means you can't access any of your programs (apps) OR the internet, via Edge.
After searching on Microsoft's site, it appears this problem has been around at least since August, but there don't appear to be any real fixes for it.
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Jan 20, 2016
The message is not fixed but repeats each time I log in. This problem occurred shortly after upgrading from W7. It then recently corrected itself. Now it is doing it again.
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Sep 26, 2015
I've been having two issues for the past few weeks. After a while, (it varies time wise) the start menu and search bar become unresponsive and will no longer open. The only way to make them respond again is to restart; however, this comes with another issue. It will hang forever on the "Restarting..." screen unless I do a hard shutdown.
On the other hand, a hardware error keeps appearing and it appears to talk about an Nvidia driver.
After checking the reliability monitor, it shows that I have two critical faults:
I've tried numerous troubleshooting steps, which I will list below, and none of them have provided any lasting results:
Disabling Cortana (worked at first, now the issue is back)A clean install of the latest Nvidia drivers, twice on two separate days (fixed the hardware error for a day, now it's back)sfc /scannow (It shows no integrity violations)Installing any and all windows updates (nada)
I even chatted with a support agent at Microsoft and the only thing he could tell me was that "User Accounts are being corrupted and that Microsoft is researching a fix". I'm confused how User Accounts interfere with the start menu and cause a hardware error. This never happened when I was on Windows 8.1, so I am confused as to what has changed (other than the OS version, of course).
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Jul 30, 2015
I upgraded to Windows 10 on my laptop last night from 8.1 and it had been working fine this morning. However in the afternoon I got a notification that there had been a driver failure and I should restart to repair it. Ever since I have though I've been having difficulties. After I log in I'm stuck on a black screen with only the cursor visible. If you leave it for about 10 minutes eventually the desktop appears, however I'm prompted with the error message in the title and the task bar hasn't loaded. If you try and click on the task bar you eventually get the pop up "Microsoft Windows: the application is not responding" and it gives me the option to end process which does nothing. I'm unable to access control panel, I can use ctrl + alt + delete, however I can't launch task manager.
Booting in safe mode I don't get the critical error, however aside from that the situation is identical. I've tried resetting the PC, performing a system restore to before the update, and start-up repair,all to no avail.
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Nov 10, 2015
After running Windows 10 for 6 weeks on my Dell Optiplex 790 desktop I got this critical error message. Tried several suggested fixes including unstalling a new application that proved to be imcompatible (Sling). The fix that worked for me was to do a safe boot with networking on, allow the computer to finish "working its magic" and then reboot. Then go back into normal boot mode and start again. This cleared up the problem.
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Sep 6, 2015
I get a bsod with "Critical error. Start menu and Cortana aren't working. We'll try fix it the next time you sign in."
Now I can't access anything on my laptop.
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Sep 20, 2015
Downloaded Windows 10 over a month ago and it has been working fine since Today I installed the latest version of iTunes and since then I get the following:-
Critical Error - Start Menu and Cortana aren't working - We'll try to fix it the next time you sign in
There is then a box which says ''Sign out now''....
I do these and it goes back to the Critical error message. I seem to stuck in this loop...
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Aug 10, 2015
That's what my husband's laptop says after signing in to Windows 10. He installed an upgrade to Windows 10 about a week ago, and no problems until yesterday - 8/9/2015. A window comes up saying "Critical Error - Start menu and Cortana aren't working. We'll try to fix it the next time you sign in." Then there is a button within that window that says, "Sign out now."
When he clicks on "Sign out now" his laptop restarts, shows the page with the date, he is able to clear that to the sign in page, he puts in his password, hits enter, and the same critical error shows again on his desktop. He is locked into this round robin. The toolbar doesn't load all the usual icons. He clicked on the google chrome icon on the desktop one of the times, and its homepage came up, but he was unable to use the page or to access the internet. At first he was able to click on something in the lower right corner and learned that he had internet access, but he still couldn't access the internet. Now that piece of information is unavailable to him.
When he right clicks on his desktop, the right-click window comes up as usual, but when he clicks on "display settings" for example, he gets another window that says, "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel." However, the slide show of his photos he uses for his desktop display or background is working well. What can he do to fix his Start Menu?
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Aug 17, 2015
Each time I click on the tile for the start menu a message comes up saying critical error and will try to restart going through the same process over and over. I am able to get online using my security password program but cannot use any menu options and cannot get into setting to restore .
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Aug 5, 2015
I'm getting a critical error on my laptop saying start menu and cortana aren't working and advising me to logout and log back in. According to the error message they will attempt to fix the error the next time I sign in. The last thing I did before this error showed up was update my laptop with the latest security update for Windows Defender. I dont know what to do anymore. I can access any of the win 10 apps bc they arent showing up on the screen and when I follow the message's advise, when I log back in I get the same error. I've also tried a full reboot to no avail. It is worth noting I am running a low end laptop (Lenovo G40 w AMD E1 processor and 2 GB ram.
<iframe class='imgur-album' width='100%' height='550' frameborder='0' src='http://imgur.com/a/d7SFH/embed'></iframe>
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Aug 1, 2015
Here's a screenshot of "Taskbar and Start Menu Properties" dialog from a fresh clean install of Windows 10 Pro x64
As you can see, despite its name, it does not have a tab for "Start Menu". I remember that Preview versions of Windows 10 had a "Start Menu" tab. Did they just remove at the last moment? And how I change Start Menu options without that tab?
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Aug 9, 2015
I've not got the 'Start Menu' tab in my 'Taskbar and Start Menu Properties' control panel (right-click on taskbar). I've seen screenshots on the web, but my Win 10 Pro doesn't have. How can I enable?
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Feb 10, 2016
Whats up with the missing text labels? Sometimes its my start menu sometimes its the right click menu.
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Sep 4, 2015
I have just upgraded to Win10 and most items on the "Power User Command Menu" do not work if the menu is accessed by right-clicking the Start Menu button on the Task Bar. The only items that do work are Search, Run, Shut down and Desktop. If the menu is accessed by the other means, the menu items work fine.
I've tried SFC and a day searching the web with no luck.
The computer is a Toshiba laptop running an Intel Core 2 Duo Processor T5500 with 4 Gb of memory. I don't know what the proper name for the "Power User Command Menu" may be, but that's the only way I've seen it referenced elsewhere.
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Aug 5, 2015
I wanted to add some programs to the top of the left side of the start menu (free space on the screenshoot). I have read about the "Pin to Start List" if you rightclick while holding shift. But this seems not to be working anymore!?!?! Is there another possibility to customize this list or to re-add the function? I don't want to use "recently added apps" or something like that ...
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Jul 28, 2015
I'm running the RTM on a netbook and have noticed that, unlike in Windows 7/8/8.1, I'm no longer able to hit Start and type in an executable. I have a bunch of portable apps that I typically type in and pull up. Now, the Start menu search pulls up ever OTHER file except the executable. It's very annoying and don't see why this shouldn't work.
What's worse, is if I pin the app to the start menu, it doesn't search it then. Say, I pin "puttyportable.exe" as a shortcut (and rename it to just PuTTY) to the start menu. Typing in "putty" gives me nothing - just the same associated files that were in the puttyportable folder (ini files, etc).
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Aug 15, 2015
I installed Windows 10 very recently and I like it, but I have a VERY BIG show-stopper: when I try to do search in the start menu, it's terrible; it cannot even find an application that I have manually pinned to start. I didn't have any such problem with Windows 8.1. I have also installed some other desktop applications, for example GitHub for Windows, but when I start to to type "Git...", it only finds "GitHub" and it cannot find "Git Shell" and I have to go to all programs, find "G", then expand the folder for this application and run that application.
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Aug 6, 2015
A couple of issues with W10 start menu ( - not sure if they're symptoms of the same thing. This is GA x64 W10 with all current updates installed
1) Pin to start menu doesn't pin anything to the start menu. I wanted to pin File History - R click in control panel, select Pin to Start - doesn't pin. Tested on another machine and it works there.
2) R click the Start button for the Power User menu - all I see is Network Connections - same result with Win X. Again, works as expected on another install.
how to save me doing a re-install?
Edit - SFC reports no violations.
Edit - switched to a local account on the machine and PU menu is there and working - so is this a permissions thing? My original account is admin.
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