Start Menu Icons Won't Work After Auto Update
Dec 22, 2015
I upgraded to Windows 10 about a month ago. Two days ago my computer is all the sudden automatically downloading some. Massive update that took a long time and rebooted my computer without prompting me.
After the download was complete I was able to use my computer seemingly as normal, but upon the next restart, the start menu wouldn't open, and the mouse wouldn't click on any of the icons. I tried a restart and got two pop up error messages saying something like "Windows failed to start properly." I tried a hard reboot a coupe times, same thing.
Google searched the problem, found this and followed the steps: How to fix Windows 10 start-up problems - Blackscreen, Bootloop, Infinite Loading [HD 60FPS] - YouTube
No luck. Now every time I boot up my computer it goes to the "automatic repair screen."
I have tried every option available from the "automatic repair screen" menu, including System Restore: because I just downloaded Windows 10, I had no restore points. System Image Recovery: it says have no image to recover). Start Up Repai: tells me Windows can't repair the problem. Command Prompt: I've been able to get in there but I don't really know what to do once there (tried what was suggested in the video above, no luck, everything was already set to zero) Startup Settings:WAS working, I was able to start up in Safemode once, still couldn't click anything and start menu still wouldn't work. Now when I click on Startup Settings and click the restart button to get to the Startup options it just brings me back to the "automatic repair screen" ...I think I've rebooted so many times at this point that my computer can't reboot without taking me there.
I've even tried the "reset this PC" option multiple times and every time it starts to reset, gets to 1% or 2% and then I get an error message saying something went wrong and the PC can't be reset.
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