Startup Menu And Cortana Stopped Working On Laptop

Aug 17, 2015

Two weeks ago the startup menu and cortana stopped working on my laptop. When I click on the startup menu icon (the little window icon), I get an error message that tells me to sign out, that windows functions aren't working, and that the computer will attempt to fix the issues when I sign back in.

When I click on the internet icon in the taskbar, nothing happens (something should pop up on the side that lets me choose wifi).

I have tried several fixes I found on google, but none have worked. I have tried running powershell from the command prompt (with admin privileges). I tried to look up cortana and search in my task manager to try to disable them, but they weren't there.

I was hoping a future windows update would fix the problem, but my laptop won't update. At the moment I am considering uninstalling the most recent updates, as this happened a day or so after installing updates.

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