Stuck On Welcome Screen - Typing In Password Made It Unresponsive

Aug 5, 2015

After upgrading from Windows 7 to Windows 10… The 1st time it got me to the welcome screen with my name and asked for my password. Typing in password made it unresponsive, all I could do was move the Mouse around. Searching the Internet for a solution on another computer, I unplugged my Wi-Fi adapter and rebooted. I was able to log into Windows 10 and everything seemed okay.

I plugged the Wi-Fi adapter back in and rebooted, it got to a screen with the date and a picture of a beach. From there I couldn't do anything. The only thing on the screen was the Internet icon in the lower right-hand side of the screen. There was nothing to click, I tried clicking all over the screen, nothing. I unplugged the Wi-Fi adapter and rebooted. It got to the same screen, only difference was it indicated no Internet connection available. Nothing to click on, clicking on blank space, the date, the Internet icon, All did nothing.

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