Suddenly Desktop Folders Moved To Secondary Display

Oct 5, 2015

Win 10 updated automatically (unfortunately) and this morning all desktop items have moved from primary to secondary display and I can't move them back. Unrelated but any way for stopping these updates completely??

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Something is happening when I am using email that I can't prevent.

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Something is happening when I am using email that I can't prevent.

I am using Windows 10, and Outlook is installed on my desktop computer. However I rarely use Outlook.

I have Microsoft Office Home and Student 2013.

I have an email account with Verizon which I regularly use. I access Verizon email via the Internet.

Messages in my Inbox are automatically getting moved and deleted, without me doing anything, when I am on the Internet with the Verizon email open.

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While I am in email, looking at my inbox I often will get a sort of pop up message. A kind of "moving cursor" appears as a pop up or overlay. It says "moving messages."

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One Verizon tech support rep said perhaps something in my computer -- some kind of bug-- perhaps something I downloaded, some program or app, might be interfering with my email and causing this to happen. She said the problem is not one at Verizon's end and that they can’t fix it.

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But when I rebooted my pc for 1st time after upgrading to windows 10, all the desktop files/folders disappeared. File search could only find the icon links in ..../Recent folder. No physical files/folders exist for those icon links. Online MS techs had tried to look into my pc remotely but they could not find anything. One online tech suggested Office 365 could recover them since the files may be saved in Office app, but I used Office to search for the files with no success.

All other personal files/folders not saved on desktop are still OK. All was lost for the files/folders on desktop?

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I don't know if it is a pure coincidence, but yesterday I tried to upload some photos from my Smartphone and this is what's happened! It is very frustrating and I have googled the problem umpteen times with various wording and tried a few of the suggestions (Windows main support page included) but the probem persists. I'm ready to either go down the very tedious route of a clean install of W7 (which I would loathe to do) or chucking my computer out the window which would be even worse!

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I cleared the search file and rebuilt the index and it still couldn't find the files.

I have a laptop which contains the same files as my desktop. I opened explorer and keyed in "Folder" and they popped right up. The only difference in the machines is that the desktop has an upgrade to Windows 10 from Windows 7 and the laptop is a Windows 10 from scratch. I have checked the search ribbon on explorer and all options and other items are identical between the two machines.

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