The File Or Directory Is Corrupted And Unreadable - Seagate Backup

Aug 15, 2015

I just moved from 64 bit Windows 7 to 10 so I backed everything on my 4TB Seagate Backup Plus external drive. I also have Carbonite so all is not lost if it comes to that. I made a base Image using Macrium Reflect that I still would like to get back though.

Anyway the drive was working fine until I remotely (from my chair downstairs) was doing things on my PC. I occasionally take over my computer remotely if I'm watching tv and remember I need to do something. So I was in the process of moving files from the Backup Plus to Windows 10 that's when the drive locked up. I went upstairs and got on my computer and found out Windows 10 was now not recognizing the Backup Plus. Rebooting didn't work so I shut the drive off overnight and plugged it back in today but now get "The file or directory is corrupted and unreadable".

Disk Management shows ok and I ran Seagate's SeaTools for Windows in "Short Drive Self Test" mode and it also shows 'Pass".

I tried Recuva and a scan showed a lot of files but I'm not exactly sure how to use this... I set option to scan for undeleted files. I then made a folder on my C drive desktop to dump everything but then it says "These file names are too long to be recovered to the selected destination (634). Do you want to change the destination folder." Anyway so where is it wanting me to put everything?

What are the steps (and software) I should be doing to (1) recover my files and (2) what I need to do to use the Backup Plus drive again.

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