Toshiba C55D-A5382 / Start Menu And Task Bar Not Working?

Aug 2, 2015

I just recently(July 30th) installed Win 10 on my Toshiba C55D-A5382 laptop, that originally came with Win 8.1(purchased summer of 2014). After the full install of Win 10 - that took 35 minutes to do(using Brighthouse Lighting 150Mbps connection), Win 10 flashed up saying - install was a success. After it restarted and I signed in(newer start pages look great to me), I placed the cursor on the "Start Button" to have a look see at all the new stuff to be seen(but to no avail). "Start Button" does not work at all nor does the bottom task bar line either, and my laptop has been on for 3 straight days now(getting worried about over heating issues). When I had Win 8.1 OS on this laptop, it use to go to sleep on it's own - but not now. I have waited patiently for "Windows Support" .... Using both "Live Chat" as I waited for over 74 minutes, and over the "Phone Support" as I waited for over an hour - both to no avail. Is there anyway to kick start the "Start Menu" again? Can I go back and re-install Win 8.1 on to it and then re-install Win 10 on it again?

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