Toshiba Laptop Goes To Sleep And Doesn't Wake Up Without Forcing It Off
Aug 13, 2015
Computer Model/ Specs:
Toshiba Satellite L50D - B
Serial No. ZE257837C
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics 1.80 GHz
RAM: 8.00 GB (6.96 GB usable)
System Type: 64-bit Operating System(Windows 10), x64 based Processor
My laptop goes to sleep and never wakes up without having to force a restart. I have changed the settings so it will never sleep or turn off the display, but, it goes to sleep anyway
So, I don't know how to fix it, and I need to know how. I turn my back for 5 minutes, and all my unsaved work is lost cause I have to force a shutdown. The computer goes to sleep, I press the on button, the computer starts doing its usual hum, the number lock light turns on, and nothing else happens.
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Oct 15, 2015
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Dec 20, 2015
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Aug 30, 2015
I have a new Toshiba C55-C5241 Laptop, which came pre-loaded with Windows 10. (See Specs)
I clean installed Windows 10 last weekend. All went very well. I just started loading programs this weekend.
I started noticing the blue screen stops yesterday. These happen coming out of Sleep. I probably never would have noticed these before because I was not leaving the machine alone long enough for it to go into Sleep. So unfortunately I do not know when the behavior started - from the beginning or after some software installation.
Here are my reports: SCULLY-Sun_08_30_2015__64736_97.zip
Blue screens are mostly "Kernal Data Inpage Error" and the more serious "Critical Process Died", both I understand to be processor related.
I did not have the presence of mind to test or check any of this early on. But I do have images of the original factory installation and of the fresh, clean install (before any customization or software installs). I do not believe that I ever tried Sleep Mode on the original factory installation.
The stops happen very consistently when on battery power, less so when plugged in. For a while I thought they did not occur when plugged in - this was not the case. They seem to be more consistent when manually going into sleep, not so much when it goes into sleep from Power Settings.
All of the drivers in the clean install were the same as the drivers in the factory installation (at the time I finished). I did not turn off automatic driver update for a few days. I will check the driver list for changes later.
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Jul 29, 2015
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I have tried:
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I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on). I have to do a hard shut down. When it's back on, it's like it woke up from sleep mode, not a fresh restart.
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Nov 25, 2015
HP Pavilion laptop, Windows 10 Pro
Intel i5, 2.60 GHz
8 GB Ram.
I was on 8.1 but did a clean install following the guides on the forums and it worked great. Only issue I had was with the Synaptics settings that keeps resseting after reboot but sorted that out.
Now for some reason 90% of the time my laptop goes to sleep I can only get it to work again by rebooting via power button. I have tried various guides on the forum (disabled fast boot, hybernation, etc) but nothing seems to work. If it does work, it only last a couple of hours at best. I have also noticed that the laptop does not always shut down fully...
I have just done a reset again (did a clean install yesterday) and left the laptop on for about 30-45 minutes and it goes to sleep and I can't wake it. I left everything default to rule out any possible changes I could have made to the settings.I am wondering if it's the iso I got from Microsoft website when I did the install...
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Aug 22, 2015
1. My PC no longer shuts down. It starts to shut down but then never turns off. I have to hold down the power button to turn it off. Really weird.
2. When my PC goes into sleep mode it will no longer wake up. I've pressed every button on the keyboard but nothing wakes it up. The only way to get it back on is to hold down the power button to switch it off, then switch it back on again.
3. Now that Edge has replaced Explorer, I'm having trouble with some websites and also there's an issue with Java. Windows 10 removed Explorer but when I've tried to download it I get the message:
Looking for Internet Explorer? You're in the right place, but Internet Explorer requires a Windows PC.
Well, I do have a Windows PC!
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