I have had a bunch of unexpected shutdowns as of late, all of them of the event 6008. And with shutdown I basically mean, the same effect as pulling the plug, no BSOD or anything, and after that the PC reboots.
Log : [URL] ....
I installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system.
The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.
How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?
PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR.
Every time I've logged into my account on my PC, it has rebooted (without showing any error message or crash screen) after a few minutes or so.
Opening event viewer, it shows event ID 41 at the time of reboot - the event before that is an event ID 6 stating "File System Filter 'FileCrypt' (10.0, ?2015?-?07?-?10T04:14:31.000000000Z) has successfully loaded and registered with Filter Manager." - I have never heard of filecrypt, the other events are all legitimate ones associated with the system booting up.
I have attempted booting in safe mode using msconfig, but that doesn't seem to work. So far, the only thing that works is by switching to an account that's barely used, where the computer runs perfectly well with no crashes.
I suspect a virus, but I haven't downloaded anything dodgy recently, and Avira (free) hasn't found anything either ...
Also, here's a link for a video taken of the reboot happening, as well as all open processes/services: [URL] ....
Specs:
CPU: AMD A8-6600K @ 3.9 Ghz
RAM: 8GB, 1 stick novatech 4GB, 1 stick HyperX fury 4GB (both 1600Mhz)
GPU: MSI R7 260 1GB GDDR5 (OC)
PSU: Jeantech 430W (not best make, but has been reliable for quite some time)
HDD: 1TB Western Digital "Green"
MOBO: Some Gigabyte FM2+ mATX cheapo board, can't remember exact name
Problem is in the title really, I've tried updating all drivers, testing ram, unplugging, turning off reboot after power outage,
View 1 RepliesI have been fighting with my computer for about four weeks now, and I am not getting anywhere. In a nutshell, my computer started to randomly shut down and seldom reboot. There are no specific patterns I notice, except that when I try to find out what's going on the random reboots/shut downs happen more frequently (3-5 time per hour). When I just use the computer, it lasts longer without any issues. I may get between 1-4 hours. No BSOD and no error.
Now when the computer shuts down, it is a hard shut down. It is as if I turned off the power button from the PSU itself and turned it back because when I turn the computer back on, it turns on briefly and shuts down again, turns on again, beeps the all things okay beep, and boots to window. It is worth noting that this behavior started happening without adding any new hardware, software, or driver.
Here's what I have done so far to try to ameliorate/diagnose the issue.
1) I reset the PC - Here's my post on that issue if you want to take a look.
2) I did a clean install - (truly clean install).
3) I boot into the Bios, and it stills reboot/shut down (this causes me to suspect a hardware issue, but what?).
4) I open the case and ensure that everything is properly seated on the MOBO.
5) I cleaned out the PC of dust
6) My temperatures are normal, no overheating going on.
7) I ran ad-ware/spyware check - nothing has been found.
8) I ran a virus check (yes, with windows defender) - nothing came up. I don't think it's a virus since the problem continues even after a clean install.
9) It's not a lack of power issue. My PSU is 1000W and I am not using that much power.
10) I did a stress test for over an hour, and everything was normal (this causes me to doubt it is a hardware problem).
11) I am sure I have done more than the before mentioned steps, but I can't remember them all.
At this point, I suspect my issue might be hardware related; however, I really do not know what this could be, and I do not want to start buying new hardwares (i.e. PSU) without knowing what the issue really is, particularly when it endured a stress test without any issues. I thought of applying a thermal paste/grease on the CPU, but since I am not overheating I don't think that's necessary. So, I am at a lost on what my next steps should be. I am not savvy enough on reading memory dumps files... my computer is not generating any of those files anyway. But I know I can force my computer to generate them.
Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.
The error is of the "Critical" level in Event Viewer.
After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
[Code] ....
I never used to get this error after doing a normal shutdown (prior to upgrade to Windows 10, when I was on Windows 7). Now it happens all the time. Why this error is occurring after doing a normal shutdown followed by a boot?
I suspect it's a glitch with the first production release of Windows 10, but I have no proof of that. My system runs fine, yet I get the above error (and a number of other errors) since I upgraded to Windows 10.
I have Windows 10 and it unexpectedly crahses without warning, I want to know what the problem is and how to get it fixed?
My specs:
MSI GT60 2pc Dominator
Windows 10 (Upgraded from Windows
Nvidia GTX 870M Graphics Card
Intel i7 4710-MQ CPU
64 Bit Operating system, x64 processor
I am using Windows 10. I was playing Need For Speed Most Wanted on my PC, when accidentally I pressed the 'Windows' key of the keyboard. The game was minimized, and I was out of the game background. A bit worried about any performance issues, so uninstalled the game. Would it cause any performance problems to my PC? Though, I ran an sfc scan using command prompt and also scanned my PC with Windows Defender. It seemed to have that my PC is running fine, as there were no issue reports after the scans.
View 1 RepliesOver the past 2 days I have experienced 4 (2 each day) shut downs and reboots. All while the PC has been idle for sometime while I'm working on another PC in the same room. Event log screen is attached but the bug check tab has no values.
The system is on a UPS and there have been no hardware changes in several months. I'm on Build 1150, V10586.11.
Attached is the dump of the log files as well.
DELLXPS8700NEW-Tue_11_24_2015_145505_86.zip
So while I am browsing the internet, playing a game or watching a movie my computer will randomly blue screen saying IRQL_UNEXPECTED_VALUE.
View 1 RepliesWhat is the unexpected_store_exception error and how could I fix it
View 1 RepliesWhile I was on youtube the other day, a random BSOD appeared saying "Unexpected Storage Exception", this is the first time I've ever seen this particular BSOD, but since seeing this error my computer will no longer boot up. The only thing it says when I try to boot it up is "Select proper boot device or insert boot media in selected boot device and press a key". I have two drives in my pc, a 240 gb PNY ssd that houses my OS and a 2tb seagate hdd, I took out the ssd and put it into an external inclosure to see if the drive had crashed but it shows up on my laptop and doesn't appear to have crashed, so I'm unsure on what to do next.
View 9 RepliesI have recently had a crash dump file appear in c:windowsminidump.
I am uploading it here, for those who may wish to review it. However, I cannot specify what the cause of this problem may have been.
I have a custom PC build and I have experienced 3 BSOD over the past maybe 2 months all being "UNEXPECTED_KERNEL_MODE_TRAP. I have done some "research" (by that I mean googling) and lots of people say its Drivers. My system is fairly new (<1year). But I tested the memory when I got it with memtest and being DDR3 it failed the hammer test which most people say do not worry about. I have had some trouble once due to a weird error while installing an NVIDIA driver.
View 4 RepliesI installed Windows 10 on my Win 7 HP Envy 4 laptop recently. A week later, the computer began running very slowly and the start menu and notification center stopped working.
Finally, I decided to do a clean reinstall of Windows 10, using the media creation tool and a USB drive. I was able to get the installation started fine, but after 20 minutes it hung on "the computer restarted unexpectedly or encountered an unexpected error." Attempts to hit "OK" and start again bring up the same message and the same circling dots. I've tried the regedit fix described on various sites, but regedit also hangs before I'm able to exit. Now the computer hangs on a screen asking for the Win 10 product key. No way to enter it even if I had it.
I'm at a loss on what to do now. The computer won't boot to safe mode. I can access the BIOS screen, but only the two first keys are responsive; trying to change boot order, for example, just results in the same reinstall error message.
Have I hopelessly bricked this machine? I'm not worried about losing files, but I'd sure like to get this thing running again.
I have recently upgrading to windows 10 on a fairly new machine, after doing so I have had regular BSOD (IRQL unexpected error), there doesn't seem to be much connection between them other than watching videos whilst online. When I got the first one I read a bug fix online which said to fix it either revert back to my previous OS (windows 8) or reinstall windows 10. I did the later thinking I could always revert back if that didn't work but alas it has now gotten rid of that option and the problem still persisted. I downloaded bluescreen view to work out that it was a problem with nwifi.sys driver, and so updated my wifi driver accordingly but the problem still persists.
I hopefully have attached the associated info dump.
We've had our share of BSOD's in the company, most of them were solved by installing the newest drivers from the support site. There are still some laptops however, that get frequent BSOD's (4 a day on average).
The laptop is a Dell E5550, newest drivers & bios update. I've run the command sfc /scannow; after the scan was completed, it showed that there were errors but none could be fixed. I copied the log...
Also I don't know if I can run the dism / restorehealth command, because we have our own image on the laptops, and I if I understand correctly this replaces the current image with a default Windows image? Or does it only extract the files needed to repair?
After after upgrading my laptop to windows 10 , I found a small blank white window at left side when it woke up from sleep.It last till restart.
View 1 RepliesI am trying to sort out my Wife's pc which has recently started having BSOD's with the message Unexpected_Kernel_Mode_Trap and error code 0x7f. It happens during quiet times when nothing is being done on the pc. I have tested the memory using the Win 10 memory tester. That comes up all clear. I tried running sfc /scannow but when it got to 100%, the BSOD occurred. This happened 3 times consecutively.
The dump files are here.
JOSIES-20_09_2015_174152_55.zip
Mobo Gigabyte M81M-S2H
cpu i3-4170
8gb ram
I followed Brink's tutorial here: Shut Down Computer in Windows 10 And I saw that there are 2 ways to fully shutdown Windows through cmd: /s and /p. What is the difference between these 2, if both of them are said to perform a full shutdown?
View 3 RepliesEver since I've upgraded to Windows 10, my computer randomly reboots (from hibernation mode). Once it was exactly at 3:00 AM, the other were random times. The spookiest of all times was when it randomly booted, I shut it down, and then it booted again five minutes later - two times in a row. I took a look into the Event Viewer, and the first events are as follows (I have to freely translate as I haven't been able to make my German Windows display the events in English):
- System time was synchronized with the hardware clock
- The firmware has sent start metrics
- In this system there are 0x1 start options
- The start manager waited 0ms for a user input
- The guideline for the start menu is "0xFEC00000"
- The start type was "0x2"
- The system got reactivated from standby. ... [some timestamps] ... Reactivation source: unknown
This has happened more than once (although I can't say for sure that this was always the reason for the unprompted reboot).
I know there are some options to prevent Windows from rebooting, but firstly I'd like to establish the causes as I'm kind of unsettled right now....
My Windows 10 installation does not boot anymore, the PC reboots while it's booting up. I have tried every advanced options available (safe mode, low resolution video...) to no avail. I tried enabling the bootlog but I cannot find the log file when I eventually browse the disk from my windows 7 OS.
I'd like to restore the installation rather than reinstalling it. The build was not the very last one but the preceding one, so not so old.
Once every day after first start up my pc decides to reboot, and it seems to be quite random at which time it reboots. Can be just when I enter windows or after 20 minutes. Then the power goes back on for a sec and it tries to start but then in an instant reboots again and then it runs fine for the rest of the day. I have not done extensive testing on different components and since I dont get a BSOD I dont really know where to start and since it only happens once a day I can only test one solution every day .
View 1 RepliesI suspect some kind of driver conflict, maybe.... but why the machine randomly reboots....haven't lost any work yet but just a matter of time.
View -1 RepliesAfter an update, my win 10 machine will boot to a generic setup, it loses my software, settings, etc. If I reboot a couple of times or shut down and reboot, everything show back up and it runs fine.
View 9 RepliesI have an Asus Ultrabook, UX302L. It came with windows 8 from the factory, I upgraded it to windows 10, all nice and wonderful. About a month ago, I replaced my HDD with an Samsung 850 Evo SSD and I installed a clean copy of Windows 10 which I activated with my windows 8 key. All good till here. But after that my nightmare started:
I can't put my laptop to sleep, because when I try to wake it up it restarts instead, and I lose all my documents, programs started before, etc.
I tried to install a older Intel Management Engine because I found out that the last one is buggy (and it is, I can't even put my computer to hubernate with it, the fans just keep running till it drains my battery, but with the IME 9ish at least hibernation work), I tried to disable fast boot, to install an older version of the integrated intel graphics card driver, tried to put my HDD's to never sleep, disabled hybrid sleep, set the AHCI link power management to HIMP/DIMP, etc.....