Updated From Windows 8 - Sleep Mode Is No Longer Available

Aug 24, 2015

A few days ago I updated my HP Envy laptop from Windows 8 to Windows 10. I used to be able to close the lid and the computer would enter sleep mode, and come out of it when I opened the lid. After updating, it now goes into hibernation mode when I close the lid. In the Sleep and Power Settings, the only options available for me to choose for when I close the laptop lid are "Do Nothing," "Hibernate," and "Shut Down."

Following recommendations for similar issues, I updated the driver for my display adapter. Unfortunately, this hasn't changed anything. I've noticed, however, that in the Device Manager, the symbol next to the Intel(R) HD Graphics Family has a little exclamation point in a yellow triangle. Under the display adapter Device status it reads "Windows has stopped this device because it has reported problems. (Code 43)"

In addition to finding no mention of sleep mode anywhere on my computer, I'm now unable to change the screen brightness by any means. I read somewhere that I can allow sleep mode by changing something related to the BIOS? This sounds complicated.

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Drivers/Hardware :: Updated And Sleep Mode Is No Longer Available

Aug 23, 2015

A few days ago I updated my HP Envy laptop from Windows 8 to Windows 10. I used to be able to close the lid and the computer would enter sleep mode, and come out of it when I opened the lid. After updating, it now goes into hibernation mode when I close the lid. In the Sleep and Power Settings, the only options available for me to choose for when I close the laptop lid are "Do Nothing," "Hibernate," and "Shut Down."

Following recommendations for similar issues, I updated the driver for my display adapter. Unfortunately, this hasn't changed anything. I've noticed, however, that in the Device Manager, the symbol next to the Intel(R) HD Graphics Family has a little exclamation point in a yellow triangle. Under the display adapter Device status it reads "Windows has stopped this device because it has reported problems. (Code 43)"

In addition to finding no mention of sleep mode anywhere on my computer, I'm now unable to change the screen brightness by any means.

I read somewhere that I can allow sleep mode by changing something related to the BIOS? This sounds complicated.

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Jan 10, 2016

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Started another scan, within ten minutes I saw that the power button light is in 'sleep' mode. Let it run for two hours anyway. Scan basically did not run.

Windows 10, Dell computer, all updates. I have run full scans in the past, been several months, and it took a little less than two hours. Do I suspect I have a virus – no. Still that shouldn't prevent me from running a full scan. I have "no" other issues.

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I installed Windows 10 right after it came out and have had very few problems but in just the last few days it stopped waking from sleep. The power light used to flash and it would wake from a mouse or keyboard button press but no longer. The system power will come on from a press of the power button but the screen remains blank. If I remove power from the system and then repower it and turn it on it will start the BIOS and re-boot to the state that it was in when I put it into sleep mode. Clearly the hibernate process is working but something is haywire with the wake process. How to troubleshoot? 

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I have a HP Envy that is only 11 months old. I installed Windows 10 not too long ago and now I am experiencing issues with the sleep mode function. I have tried many other suggestions in power troubleshooter and other "fixes", but nothing is working.

Here's the issue. When my laptop enters sleep mode, I cannot wake it up. The keyboard is unresponsive with the exception of the backlight key. No matter what I do, I cannot wake it and this includes Ctrl + Alt + Delete. The power button remains lit, but the screen remains black and will not wakeup. The only way to fix this is to hard reboot the laptop by holding the power button down until it shuts off and then reboot it.

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I have a custom built PC. Ever since then I haven't been able to go into sleep mode. As soon as I click Sleep the system powers down for few seconds then powers straight back on to show me login screen.

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