Updates :: Update Fails For Version Of Office That No Longer Exists
Dec 18, 2015
At one time, I had Windows 2013 on my desktop computer. At some point I upgraded to Office 2016 and uninstalled Office 2013. However, every day for weeks now, Windows Update has tried (unsuccessfully) to install the following:
Security Update for Microsoft Office 2013 (KB2956151) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2956174) 64-Bit Edition
Update for Microsoft Office 2013 (KB2899522) 64-Bit Edition
Update for Microsoft Office 2013 (KB2881001) 64-Bit Edition
Security Update for Microsoft Lync 2013 (KB2881013) 64-Bit Edition
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition
I don't know if other updates are being blocked because these can't be installed. Plus, there appears no way to tell Windows Update NOT to try to install these again, as previous versions of Windows had.
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Jan 3, 2016
I have been trying for a full week now, to no avail. Whenever I apply the update, it goes to the "Restarting" screen...and gets stuck there indefinitely. Even after a few hours, it's still on that screen. So ultimately I have to force shutdown my PC (after which I can use it as per normal). I also do not believe I have any malware on my PC (have scanned multiple times with Kaspersky just to be sure). I had updated to Windows 8 > 8.1 > 10 on this same PC before and never faced a single issue. I also never mess around much with default system settings.
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Nov 2, 2015
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May 17, 2015
Getting update errors but don't have office 2010 on this system.
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Dec 26, 2015
Getting update errors but don't have Office 2013 on this system.
Here are the KB's:
- Definition Update for Microsoft Office 2013 (KB3114350) 32-Bit Edition
- Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
- Update for Microsoft Lync 2013 (KB2956174) 32-Bit Edition
- Security Update for Microsoft Office 2013 (KB2956151) 32-Bit Edition
- Security Update for Microsoft Excel 2013 (KB2920753) 32-Bit Edition
- Update for Microsoft Office 2013 (KB2899522) 32-Bit Edition
- Security Update for Microsoft Office 2013 (KB2726958) 32-Bit Edition
- Update for Microsoft Office 2013 (KB2881001) 32-Bit Edition
- Security Update for Microsoft Lync 2013 (KB2881013) 32-Bit Edition
- Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
- Security Update for Microsoft Outlook 2013 (KB2837618) 32-Bit Edition
- Update for Microsoft Office 2013 (KB2817316) 32-Bit Edition
All says "Waiting for install". After I do install, the same updates are listed next time I run Windows update.
I have run the Microsoft Office Cleanup tool, that did not solve the problem.
I have run Avast Register Cleanup, that also did not solve the problem.
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Nov 14, 2015
I was activated before the th2 update. Even after I installed it. Today, I just did a reboot, and I login and now it says I'm no longer activated?It gives me a big error in red saying "Windows can't activate right now. Try activating later. If that doesn't work contact support. Error 0xC004F012".
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Oct 7, 2015
I no longer have a Windows update app to check for updates as I typically do. When I type in 'Windows Update' in the Search the web and Windows, the App always popped up for me to select it to check updates. It is no longer there? Using Windows 10 Pro 64bit, desktop, fresh install I did about a month ago.
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Apr 14, 2016
It all started out with problems with activation and windows update, so whatever .
A couple of days ago, I suddenly had a watermark in the bottom right corner of my screen saying that I should activate windows. I have a legit copy of windows and had it registered before when I installed it (about 5 months ago) and had no problems until now. When I go to the activation window and attempt to re-register, I get this message: "Windows can't activate right now. Try activating again later. If that doesn't work, contact support. Error code: 0xC004F012"
After trying this during different times of the day for about a week, I started checking other stuff and found another quite big problem: I can't start Windows Update.
The service is set to "disabled" and when I change it to anything but this, it automatically changes back after around 30 seconds. Up until now, Windows Update never had any problems and ran regularily. So then I started googling this problem and found some solutions, all of which do not work:
I tried resetting the Windows Update ([URL]), but that didn't work either, since it coulnd't complete every step. It failed when running "sfc /scannow" at around 15%.
So I searched for solutions to that problem and found this: [URL]....
Checkdisk worked fine, but then I noticed another problem, I can't even run DISM to fix stuff. Attempting to run "Dism /Online /Cleanup-Image /RestoreHealth" returned an error, saying that the remote procedure call failed...
Here is my sfc log: [URL]....
and here my dism log: [URL]....
Short version: suddenly windows is no longer activated, windows update can't be started, sfc and dism fail... I would love a solution that does not require me to completely reinstall windows!
Here are my specs:
I have a Lenovo G700 ([URL]) with an i5-3230M @2.60GHz and a Geforce GT 720M (the rest wasn't configurable). My OS is Windows 10 Pro N x64, version 1511, build 10586.11.
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Windows Update files will be shortly.
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