Why Can't Bluetooth Pics
Aug 11, 2015I upgraded form windows 8 pro to windows 10 now I can't bluetooth pics from my phone to my PC. Everything was fine until I upgraded.
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On the "System Information" page I found at System Summary>Components>Storage>Problem Devices, this entry: Microsoft Bluetooth Enumerator LE Device
BTHMS_BTHLE9&d0f185d&0&0
This device cannot start.
I also found when double clicking on Microsoft Bluetooth Enumerator LE in the Device Manager, and getting the "Properties" box; an entry for "Device Status" under the "General" tab that says: This device cannot start (Code 10) STATUS_DEVICE_POWER_FAILURE
Also, under the "Events" tab in the "Properties" box there is an entry under "Information" that says:
Device BTHMS_BTHLE9&d0f185d&0&0 requires further installation.
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Intel Core2 Duo E4600 2.4GHz
Recently I have installed Windows 10 Enterprise Evalution edition in my PC. The Bluetooth USB dongle, when plugged-in doesn't create 1)the notification sound 2)Dongle's LED not glowing 3)drivers not installed by win10 4)no errors displayed 5)no entries added into device manager.
All the above used to happen when I plugged into PC in another Vista partition.
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Upon rebooting the computer, mouse still does not work. Now when I look for Bluetooth settings, they are simply gone. There is no listing for Bluetooth under devices or even under the airplane mode as I mentioned above, it is simply gone. I tried going to dell and downloading a new driver, still nothing. I am back to using my old faithful Logitech wired mouse now.
I looked at the windows update history for today 12/16/15 and it lists two windows defender updates that were successfully installed and 11 failed installs of "Upgrade to Windows 10 Home, version 1511, 10586"