Why Laptop Freeze Upon Closing
Jul 30, 2015
I downloaded Windows 10 yesterday evening on my new laptop, which, according to the tests I ran prior, is fully Windows 10 compatible. Nevertheless, just since downloading Windows 10, when I fold down the laptop's screen to close it, it freezes. I open it to a black frozen screen that is unresponsive whether I tap the touchscreen, keys and/or power button. Therefore, since Windows 10, I have to reboot my laptop every time I open it in order to use it, which is an inconvenience that nobody should have to suffer. The laptop never had so much as the slightest glitch before Windows 10, and I want Microsoft to fix this.
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Mar 23, 2016
I got a Asus ux501vw laptop a couple of months ago and have been having an issue with the screen not be able to turn back on after it turns off.
I'm running Windows 10 x64. The issues happens in any resolution (it's a 4k screen but usually I run 1080p for better software compatability).
This happens when it goes into power saving mode or I use fn7. I can't get the screen back on unless I close the laptop lid and sign back in again. When it happens I can sometimes change the brightness and I can hear notification noises which suggest the laptop is running fine without the screen being on.
Steps I have tried with no result:
- rolling back gpu driver to version thathat came with laptop
- updating bios and chipset (recommended by asus)
- resetting the power management settings
Some weird findings:
- in safety mode there is no issue (though when the screen shuts off I can see the backlight is on full which is different to normal boot)
- If there is a second monitor plugged in the issue goes away (in either extend or duplicate)
- if there is no second monitor plugged in and I hit f7 the screen won't turn back on. As soon as I plug in the second monitor the screen comes back on.
What could be causing this? Is there some monitoring program I should use to find out what is happening when the screen is supposed to be back on but it's not?
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Sep 30, 2015
To preface: I've tested all my hardware and it seems to be fine. The problem most likely comes from software but I've got no clue what it is exactly.
I've done several clean installs trying to fix this to no avail. Usually, 10 will work fine for a few days with zero problems. Then, hard freeze out of nowhere no matter what I'm doing. Hard drive light turns off, everything is unresponsive including mouse, keyboard, touchpad, etc while I'm stuck staring at the screen where it froze. I'm forced to hold down the power button to reboot. THEN, once this initial hard freeze happens, they become more and more frequent until I get a hard freeze right before the login screen, in which I'm forced to try another clean install. Safe mode is affected by this, HOWEVER I can use "Safe Mode With Command Prompt" totally fine.
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Nov 7, 2015
My computer worked great for the first 2 or 3 weeks after I installed Windows 10. Then a few days ago it started freezing after about 1 minute once I log in. The computer becomes completely unresponsive, and the only way to shut it off is by holding down the power button. A window pops up about OneDrive not being able to synchronize, then it freezes a few seconds after that. My laptop is an Acer Aspire | M. Intel core i5.
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Aug 15, 2015
I've just upgraded from Windows 8.1 to Windows 10. I have an HP Pavilion 15 Notebook PC. This happened twice: when I left my laptop and came back after an hour or so, the screen was black (as usually), but the laptop was completely unresponsive. I couldn't wake it up neither by moving/clicking my mouse nor by hitting any key on the keyboard (both external and embedded mice/keyboards). Furthermore, the LED of my laptop on/off h/w switch button was constantly on, instead of blinking.
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Sep 19, 2015
My email on Windows 10 keeps closing when I'm using it and returning to my desktop - it's very annoying. I am using a brand new laptop and downloaded Windows 10 about a week ago.
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Aug 31, 2015
I have noticed this problem come up on my Dell 7537 (Check out my profile for details) when I close the lid to put the computer to sleep, the HDD light turns off, but the fan continues to run, even after several hours. When I open the lid back up, it is just a black screen where I have to hold the power button to do a hard reset. The same thing happens with initiating a shutdown sequence, although that one only does it some of the time.
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Jul 31, 2015
I installed Windows 10, but now when I try to open Settings, it appears then disappears instantly. I tried rebooting but it changed nothing. Also... when I right click and choose Personalize... it won't come up
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Aug 9, 2015
When ever I walk away from the computer for a little while, when I return all more programs have closed. I'm not sure what minimum amount of time passes before this happens but after an hour it's always displays this behavior.
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Sep 17, 2015
I have an issue i can easily fix when using windows 7 IE but this edge is another issue but anyways here it goes.
With windows 7 when i have an issue with a web page that a pop up locks me into that screen and I cannot close that web window I can easily open task manager and end that 1 window without closing any other open web sites i was currently on but I can't figure out how to do the same with windows 10 edge.
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Feb 10, 2016
The last 2 days FF keeps closing after 1-2mins.
I don't even get the crash report now it just closes and upon opening it takes me the restore session.
I have done a fresh install of it deleting all known traces of FF and although better it still closes but now maybe after 7-10 mins.
I'm running Win10 Pro (clean install)
I tried to do a system restore to roll back 3 days but I get an error saying it couldn't complete the restore.
I have done a full system scan with defender that took around 10-12 hours but all came back clear.
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Nov 26, 2015
I used to have a gadget on my desktop that would open and close my dvd drive which was very convenient for me as I can't easily reach the button while sitting in my chair (and if I stretch, I CAN take out or put in a disc),Is there an app in Windows 10 will do that?
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Aug 9, 2015
All my apps open momentarily and then close. The only exception seems to be the browsers. I can go through file explorer and open the files that way, but not by clicking on the desktop app boxes.
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Aug 14, 2015
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Mar 5, 2016
Every time i restarting Windows 10 by button RESTART from START in next boot i have Automatic Repair. On next boot i am able to boot fine to Windows 10. Event viewer showing that system was not closed properly, but it was closed properly. Software or hardware related?
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Dec 30, 2015
I have opened the builtin admn by changing the cmd to sethc so whenever i press shift 5 times at login it opens the cmd for me to type the net user admin /active:yes command but my question is i open taskmgr with the cmd I mentioned before I run programs from "run new task" command the programs opens but close automatically after a few minutes. How to make it not closing itself?
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Sep 5, 2015
So, for the past 2 days my pc is displaying an unusual behaviour. Every installer that I download does not work.
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Feb 10, 2016
In my favourites bar in Edge I have more favourites folders than there is space for across the screen so there is a down arrow on the right. When I click on this down arrow the remaining favourites folders appear. If I launch Edge, click on the down arrow and select one of these remaining folders, Edge closes down. However, if I launch Edge and select one of the folders in the favourites bar across the top of the screen this doesn't happen. And once I've selected one of these folders in the favourites bar across the top of the screen I can then click the down arrow and select one of these favourites and Edge does not close down.
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Oct 11, 2015
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Feb 25, 2016
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Sep 1, 2015
I have this weird issue that started when I upgraded to Windows 10. Whenever I open a program or in some cases an explorer window my mouse will freeze up for about half a second, as if the hard drive is bottle necked very briefly. I have two drives in my laptop, an SSD and a regular 750 GB hard drive. My mouse will freeze regardless of the drive that the program that is being opened is located on. This also occurs with a few specific explorer and Windows related tasks.
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Sep 4, 2015
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Aug 20, 2015
I am using nokia lumia 720 after windows 10 installation apps are opening and closing...
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Aug 7, 2015
i upgraded my computer to windows 10 yesterday , all is fine except one problem
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video here
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Oct 20, 2015
Every time I start these apps, if I shift focus from them, they close on their own.
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Oct 19, 2015
On Windows 7 when you click on the icon for an open application on the quick-launch (taskbar) it toggles that app being in front or not. On Windows 10 it is closing the application. See image.
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