Why Aren't Email Accounts Syncing

Sep 28, 2015

I have an earthlink.net (POP) email account. This is the name I used for my Microsoft or Outlook account. I linked Outlook.com to my earthlink account. Now I have added this one account (earthlink) to my (Android) phone and my Windows 10 tablet (Thinkpad 10).

First problem is that the default account that I use to sign into Windows is my earthlink address but it NEVER syncs in the email client. I had to add a separate (pop) account for it to even retrieve an email when sent.

Second, when I do receive an email it shows up on both my tablet and my phone... for a short time but then disappears but sometimes if phone is off or hasn't synced I don't even get an alert. Even deleted from within the Earthlink web mail.

All these emails sit untouched on the Outlook.com inbox which I'm not able to sync with either phone, tablet or desktop computer.

This had been going on before the upgrade to Windows 10 but now with the deletion its even worse since the upgrade.

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