Why Can't Attach Files To Emails
Jan 20, 2016I cannot attach files to emails with the upgrade to Windows 10
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She said something in my computer -- some kind of bug-- perhaps something I downloaded, perhaps some program or app, is interfering with my email and causing this to happen. She says the problem is not one at Verizon's end and that they can’t fix it.
I am using Windows 10 and Microsoft Office Home and Student 2013.
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Jan 11, 2016Something is happening when I am using email that I can't prevent.
I am using Windows 10, and Outlook is installed on my desktop computer. However I rarely use Outlook.
I have Microsoft Office Home and Student 2013.
I have an email account with Verizon which I regularly use. I access Verizon email via the Internet.
Messages in my Inbox are automatically getting moved and deleted, without me doing anything, when I am on the Internet with the Verizon email open.
I access my email on line at netmail.verizon.net
While I am in email, looking at my inbox I often will get a sort of pop up message. A kind of "moving cursor" appears as a pop up or overlay. It says "moving messages."
There is no option to stop or cancel this.
The icon says “moving messages,” but there is no indication where they are being moved. Messages will automatically disappear. Which messages have disappeared is not apparent. But they are disappearing. I know this for certain.
I called Verizon tech support. The tech support person checked everything and could not figure it out. The problem does not have anything to do with filters. I turned off my automatic spam protection.
One Verizon tech support rep said perhaps something in my computer -- some kind of bug-- perhaps something I downloaded, some program or app, might be interfering with my email and causing this to happen. She said the problem is not one at Verizon's end and that they can’t fix it.
It does not seem to be the case of what she suggested as per the above paragraph, because the same problem of messages being deleted automatically – of an unwanted pop message appearing on the screen saying “moving messages” -- occurs on a different computer in our house, my wife’s laptop. The same thing will happen with respect to messages being moved and/or deleted when I am accessing Verizon email via the Internet using my wife’s laptop.
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