Why Does HP Envy 14 Do Frequent Reboots

Sep 15, 2015

I suspect some kind of driver conflict, maybe.... but why the machine randomly reboots....haven't lost any work yet but just a matter of time.

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Machine Getting Frequent Random Reboots

Sep 15, 2015

HP Envy 14 upgraded from 7 pro to 10...get frequent random reboots

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Frequent BSODs While Gaming

Sep 2, 2015

Since a little over a week or so I have been experiencing frequent BSOD when playing games (these include Witcher 3, WoW, CSGO....). The main ones that show up are:

-Memory managment
-PFN_List_Corrupt
-System_Service_exception

Sometimes it only crashes to my desktop but overall they are very frequent and quite annoying. It occurs both when I have several programs running at once but also when only a single program is up. The computer is new, have only had it for around 2 months.

My drivers are all up to date, I have run virus and malware scans which have not come up with anything. The errors to me seem to point to a RAM issue (although I quite honestly know nothing about these things) so I ran the windows memory diagnostic which did not come up with any errors.

My Rig is:
Windows 10 x64
AMD FX(tm)- 8350 eight core processor
NVIDIA Geforce GTX 970
Crucial 8 GB Sport Ballistix 240 Pin DIMM DDR3 PC3-12800 Memory Module

Dump File : 090215-24546-01.dmp
Crash Time : 02-Sep-15 7:30:47 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000048

[Code]....

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BSOD Frequent Gaming

Jan 11, 2016

During gaming, I get constant BSOD's with similar error messages. It usually occurs within 5-20 minutes. The computer then reboots and another BSOD always occurs again after i login to my computer. Subsequently another BSOD usually occurs straight after this and completely turns my computer off. These BSOD'S include page non fault, iqrl, memory management, system thread exception (all of the top of my head). I can't recall it happening whilst not gaming and thus I assumed the problem would tend to the GPU which is fully updated. I also ran memtest with a return of no errors and also took each RAM out at a time but still got the error so RAM shouldn't be the problem. I've updated every driver in device manager.

Windows 10
x64
ASROCK B150M PRO4 MOTHERBOARD
NVIDIA GEFORCE GTX 960
Intel core i5 6500

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Desktop Icons Need Frequent Refresh

Jan 12, 2016

Running a one-month old clean Win 10 install.

I find that my desktop icons frequently lose their shortcut symbol (the little white square with curved blue arrow), or otherwise change. I haven't tried to figure out when or why this happens. It shouldn't. An icon, once placed, shouldn't change.

The fix is to right-click on an open spot and select "refresh".

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Networking :: Frequent Limited Connectivity?

Dec 10, 2015

Basically every time I turn on my laptop (1year old) , after a while (1 hour or even 5 minutes), connection turns limited on every other device in my house! The only thing I can do is to turn off and on my modem.

It ONLY happen with my notebook. I have tried to update/reinstall the Wi-Fi drivers, I formatted a couple of times, I even asked HP to look at it and they replaced my wireless card.. Nothing seems to work. I even purchased an external Wi-Fi adapter, and even with that, after 3-4 hours I had limited connectivity!

Computer's model is HP 15 r117nl, windows 10

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BSOD :: Frequent Crashes Upon Regular Use

Nov 25, 2015

I have had no problems what so ever with this computer running Win 7 Pro for a very long time (2+ years) and when I moved to Win 10 Pro I get these BSOD Critical_Process_Died crashes while browsing the internet using Fire Fox. After the BSOD it will reboot and I can use again but then after a while (maybe an hour) it crashes again. I have recently updated to Win 10 and all drivers were at that time updated. I have to admit I wish there was a better way to determine when a new driver is available for your hardware.

Here are my files : TONYS-Wed_11_25_2015_110208_88.zip

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Eliminate Frequent List And Stop From Regenerating

Sep 16, 2015

When I right click on Internet Explorer in the Taskbar I see a list of Frequent sites visited. How can I get rid of this list and keep it from regenerating? 

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BSOD :: Frequent Kernel Security Check Failure

Dec 19, 2015

After i upgraded to windows 10 I've been getting frequent BSOD Kernel security check failure. I tried updating drivers, scanning for viruses and doing mem test but nothings worked so far.

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Quick Access Mixes Frequent Folders And Recent Files

Feb 23, 2016

I've learned to like the "Quick Access" feature of Win 10. Recently it has shown a strange trait. That is, instead of listing my "frequent folders" in a list in a pane at the top of the window and "recent files" in a pane at the bottom at the bottom of the window (in a separate pane), both "frequent folders" and "recent files" show up on the same detail list (in a single pane).

Likewise, the entries are all sorted by name instead of (recent) date, as I would like.

See image:

Here is a sample (imaged grabbed from Internet) of how it should look. ("Recent folders" in a separate pane at the top and "recent files" at the bottom. This is how I want my Quick Access window to look again.

How can I get Quick access to once again separate the "recent folders" from the "recent files"... and make them sort by "most recent date first"?

By the way, I tried "restore defaults" but that was to no avail.

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HP Envy Dv6 - Disk Usage Always At 100%

Sep 29, 2015

I have had an HP Envy dv6 running Windows 8 for two years, Windows 10 for a week or two. The past two months, my computer has been running so sluggish that it's almost inoperable. Startup time has went from 5-8 minutes to 20, sometimes even 40 minutes. When it does load up to login, it takes an additional 20 minutes for me to even load up task manager.

My disk is constantly running at 100%, despite everything running at 0mb/s consistently. The things that go above that are the system, which will spike to 2.2mb/s, norton/Symantec framework which will hover at 0.2 at most, and a bunch of service host:local services (network) processes. HP support, and a bunch of other system background services also run at 0.1mb/s.

I've done a system reboot, which barely worked. I upgraded to 10, which worked for the first two times turning on, but soon went right back to being unresponsive. I've taken a lot of processes out of startup as well. I was unable to stop indexing services when I was on windows 8, despite running as admin.

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Installation :: HP Envy 120 Fails To Communicate

Sep 5, 2015

Since updating Windows 7 to Windows 10, if I try to" scan to computer" I get a message on the printer touch screen " No Connection No computer is connected" How can this be corrected?

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HP Envy 20 Black Screen On Startup?

Aug 11, 2015

On Friday, I updated my HP Envy 20 to Windows 10. Once the update was finished my computer started up fine, however, my antivirus software (AVG) said there was an update and I needed to restart. I did so and after the restart and HP logo screen I had a black, but luminescent screen. After a maybe ten minutes of the screen staying like this, I held the power button down to turn the computer off and then restarted it with no problems. I turned it off Friday night normally and it ran normally all day Saturday. Sunday when I turned the computer on the power light came on and I could hear the fans turn on, but the screen remained black. Just black, not even a luminescent black like when I did the antivirus restart. I tried a hard restart like before but nothing changed. I left the computer on like that for around an hour and nothing changed. Figuring it was maybe a heat issue, I opened up the case and dusted the fan and the heat sink but the problem remains. I posted this problem on the HP support board a few days ago and have heard nothing.

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HP4500 Envy Printer Won't Function

Oct 9, 2015

I Have an HP4500 Envy and the HP printer won't function. When I uninstall the software and re load I keep getting a screen asking for location of printer or an address of printer but when I input the info nothing happens. I"m at the point of getting rid of the printer because of the problems and lack of support from HP.

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BSOD :: New HP Envy X360 Laptop On Wakeup?

Oct 17, 2015

I've had this machine since Oct 5. On Oct 14 it started BSOD, particularly on wake up. Event log shows about 5 reboots. I've turned off the sleep while on AC, told it not to put the HD to sleep, and waiting to see if that fixes it. I can get a full refund or exchange on this box through Monday.

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Performance :: How To Get HP ENVY 5530 Printer Online

Nov 12, 2015

How do I get HP ENVY 5530 printer online?

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HP Envy Laptop Won't Accept Password To Open

Aug 3, 2015

My hp envy now wants a password, after not needing one when I chose the button to not require a password in the windows settings. Now it won't accept any password, even after I went into microsoft account on another computer, got a code, updated password. Still won't accept password. I am not tech savvy, and just need to get into my laptop! 

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Drivers/Hardware :: HP Envy 5530 Printer Software Won't Install

Dec 8, 2015

I can't use my printer after I upgraded to Windows 10. My HP Envy 5530 printer is not shown in the printers and drivers in my control panel. I tried to add my printer in the control panel. It searched the network for my printer and they found it. I click on my HP printer on the screen so it can be installed, but after I click on my printer I get an error screen. I tried to disable my firewall and I still could not get my printer installed.

I downloaded the latest update of the printer software and it won't let me install it. I uninstalled my printer software and it won't let me install the downloaded software. I tried using the HP Print and Scan Dr on my computer and it hasn't offered any way. I've only gotten troubleshooting for trying to fix a printer with a wire connection. My printer is a wireless connection they don't offer any troubleshooting for a wireless printer. I don't know what to do so I can actually use my printer again. I can't find a solution by searching online. How can I get my computer to install the printer software?

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Drivers/Hardware :: HP Envy Laptop - USB 3 Slot Incorrectly Marked

Jan 5, 2016

I thought the USB 3 slots were BLUE by convention. On my Envy Laptop there is one BLUE slot - it's also a charging USB slot. However a Toshiba external USB3 device plugged into that slot has a WHITE Led when active indicating USB 2 speed.

I move the HDD to one of a pair of USB slots on the other side of the computer --not colour coded at all --and Hey presto the Toshiba HDD led goes BLUE indicating it's operating as a USB 3 device. Copying files also indicates it's operating at expected speed whereas connected into what I thought was the "Official" USB 3 slot only gave USB 2 data transfer speeds.

Shows you need to TEST the devices - don't always rely on external labeling etc.

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Driver Power State Failure Blue Screen On HP Envy I7 Laptop

Sep 28, 2015

I am using a HP envy i7 laptop i usually don't switch it off regularly instead i keep it into sleep mode, last night it failed to come back to life from sleeping,it brings blue screen error message that DRIVER POWER STATE FAILURE even after several restarts. How can i fix this without damaging my files coz my laptop is useless for now.

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HP Envy 7640 / Cannot Print From Windows Apps - Mail - Edge - PDF Viewer

Jan 10, 2016

I am unable to print anything from Windows 10 apps on my desktop PC. Both my HP Envy 7640 and Samsung Laser are wired to the home network. 
 
However I can print from Chrome Browser and Paint, Photoshop and Word. Just not from the Mail app or Edge Browser. After pressing print a section opens up with the printer listed in a drop down menu, but says "connecting" all the time, which it never does. 
 
I have used the troubleshooting feature, removed the printers and installed them again, even via the add a printer option on the apps themselves, but nothing has worked.
 
To print an e-mail I have to open Chrome and access the email provider site directly.

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PC Reboots Itself

Aug 17, 2015

Ever since I've upgraded to Windows 10, my computer randomly reboots (from hibernation mode). Once it was exactly at 3:00 AM, the other were random times. The spookiest of all times was when it randomly booted, I shut it down, and then it booted again five minutes later - two times in a row. I took a look into the Event Viewer, and the first events are as follows (I have to freely translate as I haven't been able to make my German Windows display the events in English):

- System time was synchronized with the hardware clock
- The firmware has sent start metrics
- In this system there are 0x1 start options
- The start manager waited 0ms for a user input
- The guideline for the start menu is "0xFEC00000"
- The start type was "0x2"
- The system got reactivated from standby. ... [some timestamps] ... Reactivation source: unknown

This has happened more than once (although I can't say for sure that this was always the reason for the unprompted reboot).

I know there are some options to prevent Windows from rebooting, but firstly I'd like to establish the causes as I'm kind of unsettled right now....

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PC Reboots While Its Booting Up

Jun 6, 2015

My Windows 10 installation does not boot anymore, the PC reboots while it's booting up. I have tried every advanced options available (safe mode, low resolution video...) to no avail. I tried enabling the bootlog but I cannot find the log file when I eventually browse the disk from my windows 7 OS.

I'd like to restore the installation rather than reinstalling it. The build was not the very last one but the preceding one, so not so old.

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PC Reboots Once After First Startup Every Day

Oct 6, 2015

Once every day after first start up my pc decides to reboot, and it seems to be quite random at which time it reboots. Can be just when I enter windows or after 20 minutes. Then the power goes back on for a sec and it tries to start but then in an instant reboots again and then it runs fine for the rest of the day. I have not done extensive testing on different components and since I dont get a BSOD I dont really know where to start and since it only happens once a day I can only test one solution every day   .

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Reboots To Generic Login?

Mar 5, 2016

After an update, my win 10 machine will boot to a generic setup, it loses my software, settings, etc. If I reboot a couple of times or shut down and reboot, everything show back up and it runs fine.

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PC Reboots 3- 5 Seconds After Shutdown

Oct 5, 2015

Problem is in the title really, I've tried updating all drivers, testing ram, unplugging, turning off reboot after power outage,

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